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Returns

By Chris Dawson September 14, 2021 - 10:30 am

Amazon Returns Performance Dashboard launches next month

In what Amazon say is their continued efforts to improve your seller-fulfilled returns experience, they have announced the launch of an Amazon Returns Performance dashboard is coming on the 21st of October. The Amazon Returns Performance dashboard is designed to help you monitor your returns

Returnless Refund for Amazon orders under £20/€25

Amazon want overseas sellers to either offer a UK return address or offer returnless refund for all items and orders under £20. This is kicking in from the 5th of October for anyone that fulfils customer orders sold on Amazon UK from outside the UK.

Changes to Amazon Prepaid Returns Label feature

Amazon are updating are making changes to their Prepaid Returns Label feature for seller-fulfilled orders. The aim is to offer a better user experience to sellers who fulfil customer orders sold on Amazon UK with the Prepaid Return Label feature by adjusting the Prepaid Returns

5 types of malicious return fraud (and how to prevent them)

A new Return to Sender report from Forter helps paint a better picture of how different types of return fraud can affect your business. There are several different types of malicious return fraud to watch out for. All of which are equally detrimental to your

Free Fashion Returns for Amazon MFN from 9th August

Amazon have announced that from the 9th of August all merchant fulfilled offers on Fashion items will feature a free return message. For free fashion returns, sellers will no longer be able to deduct the return shipping fee for Fashion items listed under Apparel, Shoes,

Will Amazon’s prepaid return label drive you to FBA?

Chris from Chris Turton Ecommerce is an ecommerce and marketplace consultant passionate about understanding how online businesses tick. He writes from experience and tries to answer questions from sellers to improve and share his knowledge. Today, Chris considers the new Amazon prepaid return label edict

Amazon Prepaid Return Labels mandatory for all returns

Amazon have issued an edict that UK merchants will have to offer Amazon Prepaid Return Labels via a tracked service for all domestic returns requests as of the 5th of July. Typically, a return label will cost £2.75 via Hermes and this cost will be

Brands risk losing customers after a bad returns experience

New research released by Klarna has revealed that over eight in ten (84%) online shoppers would turn their back on a retailer after a bad returns experience. It's no secret that in an attempt to avoid the Coronavirus people flocked online to do their shopping. Klarna's

Inpost’s QR code returns service removes need to print return labels

schuh and New Look are the latest brands to sign up to Inpost's recently launched QR code returns service removing the need to print return labels. ‘Instant Returns’ was launched to make the returns processes quicker and easier for consumers. It’s the first returns service

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