The latest headlines from the world of online marketplaces and commerce
By Chris Dawson August 15, 2018 - 9:00 am

Read the Tamebay Delivery Position Paper

This year we are releasing a series of position papers, aiming to capture different news which crosses multiple marketplaces and channels and collate the news on the different subjects, to make it easier for you to find when it’s of interest. This week we turn

Retailer ‘returns silence’ causes chaos for consumers and brands

Online retailers are leaving customers to fend for themselves when they return items, causing exasperation and risking future sales, according to new research. Returns management platform ReBOUND questioned 1,000 UK online shoppers and found that while the shopping journey is littered with touchpoints between retailers and

Amazon is offering a 99p one week Amazon Prime offer

We know that Amazon loves Prime. It loves the Prime subscribers, their loyalty, their free spending ways and now it looks like they have a new way of tempting the uninitiated into the programme. In the checkout flow at the moment they are currently promoting

Is Facebook Marketplace testing a Daily Deals feature?

It looks like the Facebook Marketplace is testing a Daily Deals feature. Does this mean the social network has bigger plans for ecommerce and making it more commercial? According to an eagle-eyed tweeter called Manchun Wong, who uses Twitter under the name @wongmjane, Facebook is testing a

There are new eBay APIs available for merchants and developers

There is news about some new eBay APIs, and changes, that will be of interest to developers and merchants who use them to administer their listings. Now image search, machine translation and marketplace feeds are all available for developers to implement into their business and

The 2nd annual Etsy Labour Day Sale is coming

The Etsy Labour Day Sale will be returning to the marketplace for 4 days from the 30th of August and the event is open to Etsy sellers all over the world. The marketplace says that they will be driving traffic to Etsy Labour Day Sale items

Royal Mail fined record £50m by Ofcom

Ofcom has fined Royal Mail £50 million for a serious breach of competition law. The regulator ruled that the company abused its dominant position by discriminating against its only major competitor delivering letters. The penalty is the result of an investigation into a complaint, made to

Allegro appoints customer engagement head

Polish marketplace Allegro has announced that it has appointed Edyta Sidwa as its new head of customer engagement. The role, which closely resembles a marketing position, will be based at Allegro HQ in Warsaw and she is already in post. They say that Sidwa will be

Alibaba 88VIP tier added to 88 Loyalty Program

Alibaba has launched a new tier to their 88 loyalty program offering exclusive rewards and experiences across Alibaba’s ecosystem to top shoppers. The new tier is the Alibaba 88VIP level (“88” is pronounced “BABA” in Chinese, which is also Alibaba’s ticker on the New York