Take a better look at your delivery strategy and supply chain standards
By Chris Dawson February 19, 2017 - 1:41 pm

Route Genie partner with Volo for advanced carrier management

Route Genie have inked a new strategic partnership with Volo to enable online retailers to streamline their delivery models. The Volo platform will now offer an integrated Route Genie enhanced carrier management capability, which can be deployed by any online retailer on demand to efficiently manage

Royal Mail miss 1st Class quarterly target (But on track for the year)

Royal Mail missed it's target for 1st Class post and Special Delivery in the last quarter (by 1.1% and 0.8% respectively). However Royal Mail exceeded the standard for 2nd Class postage (by 0.2%). The results were published in the latest Royal Mail Quality of Service

Diminishing Returns by Reducing Errors

Retailers should be regularly evaluating all their ecommerce despatch processes according to Jonathan Bellwood, founder of Peoplevox. This includes the efficient handling of returns but this is often an area which gets overlooked and causes particular challenges. Jonathan points out that, customers have the option to

No Australia Post tracking this weekend due to system upgrade

Australia Post are upgrading their delivery tracking system, so if you're shipping to Australia by post it's possible that you won't be able to track your parcel this weekend. Australia Post delivery and tracking will be offline from 11:00pm (Australian Eastern Daylight Time) on Friday the

Zenstores now support all Parcelforce services

Zenstores have integrated Parcelforce Worldwide service to give online sellers a quick and easy way to book Parcelforce shipping services, print delivery labels and arrange collections for all of their orders from one place. Zenstores Dispatch automatically imports orders from a microretailer’s ecommerce channels. Courier shipments

myHermes maintenance window and new features

If you normally use myHermes for your marketplaces despatches first thing in the morning, you can claim a a Valentine's lie in on the 14th February. Between 6am and 8am, the myHermes site will be unavailable for essential maintenance, as they roll out some new features

Whistl to open super depot in Bolton in Spring 2017

Whistl, one of the largest postal operators in the UK, is to open a new super depot in Bolton. 500 jobs will be created at the Logistics North development which is expected to open late Spring 2017. The new site will enable Whistl to consolidate their

MetaPack’s Patrick Wall: The need for Greater Carrier Collaboration

My final chat at The Delivery Conference 2017 was with Patrick Wall, the CEO and founder of MetaPack who organise the event. MetaPack MetaPack has grown to be an amazing business since it was incorporated in 1999. They now manage somewhere in the region of 100 million

Interlink Express rebranded as DPD Local

The DPD merger with Interlink is getting deeper in terms of branding and Interlink Express is now going to be called DPD Local. DPD CEO Dwain McDonald says: "This is a huge leap forward for Interlink Express and DPD Group. The combination of the Interlink Express proposition