Headlines
Royal Mail Parcel Drop off slashed to 2 hours a day
From this Monday, the 6th of April, your Royal Mail parcel drop off will need to be first thing in the morning if you use Customer Service Points at local Delivery Offices. Some will only open for two hours per day whilst others will open
Royal Mail delivering national coronavirus mailing to UK
Royal Mail have announced that they are supporting UK Government’s public information campaign, delivering a national coronavirus mailing to around 30 million households across the UK via its Door to Door service. Dropping on the nation’s door mats over the next week, the coronavirus mailing
Amazon FBM tips for FBA merchants transitioning to self fulfilment
Amazon have published some Amazon FBM tips for merchants who have been using Amazon FBA but are transitioning to FBM (Fulfillment by Merchant) for the first time. Why Amazon FBM trumps FBA during Coronavirus pandemic We have seen that since Amazon started to push delivery dates
How to solve critical customer support issues, right now, for free with eDesk from xSellco
This week, ecommerce software solution provider, xSellco, announced that it would be making its AI-powered helpdesk ‘eDesk’ free for 6 months. The hugely popular customer support platform is already used by over 1,000 online sellers worldwide and has won a number of top software awards
2020 Amazon FBA fee adjustments take effect today
It's the first of April and today is the day that 2020 Amazon FBA fee adjustments kick in (No, this is not an April Fool's joke). Amazon have however announced that due to the ongoing Coronavirus pandemic that they will waive two week's FBA inventory
Amazon FBA storage fee waiver due to Coronavirus
There is a two week FBA storage fee waiver due to the Coronavirus impact where Amazon pushed out delivery dates by up to a month for many products stored in their warehouses. This applies to products stored in Amazon UK, EU and US warehouses. "COVID-19 has
eBay Shop Subscription Coronavirus Relief Refunds
The eBay Shop Subscription Coronavirus Relief Refunds program is now live. The aim is to relieve some of the pressure due to the changing circumstances around COVID-19 and so eBay will now refund your shop subscription fees if you have to shut down your eBay
CWU: Temporary relaxation to Royal Mail Universal Service Obligation call
The CWU have released a statement sets out what they believe is the right position for Royal Mail and the Government to immediately adopt in relation to Royal Mail Group and the services it provides. This includes a temporary relaxation to the Royal Mail Universal
xSellco eDesk is FREE from now until September
xSellco is making eDesk completely free for new customers for the next six months in order to help high street retailers move online in response to the COVID-19 crisis. eDesk enables you to manage orders and customer support queries from your webstore, social media channels, email