Ecommerce
Five pre-peak tactics to boost Black Friday sales
The final quarter is the most important time of the year in the retail calendar. According to the National Retail Federation, holiday sales represent about 20 percent of annual retail sales each year, but the figure can be higher for some retailers. Black Friday is
New Brexit Deal agreed by EU
Prime Minister Johnson and the EU have struck a new Brexit Deal replacing the Back Stop which Parliament hated under the deal Mrs May negotiated. Having managed to put a New Brexit Deal together in such as short time, in the face of an EU that
Why you should use different passwords for every site
Passwords have always been a problem for humans. Whilst it's great for computers and security to have really long and secure passwords, our brains simply aren't hardwired to remember complex and different passwords for every site that we use but it's essential in today's world. Recently
Etsy messages to support customer-merchant relationships
Etsy have introduced Etsy messages, a new feature aimed at supporting the customer-seller relationships, designed to help 'Etsies' compose personalised responses that could lead to more sales and loyal shoppers. A personal touch can have a significant impact on building trust with buyers. Whether it’s a
3 Mobile network falls over – down all night
The 3 Mobile network failed late yesterday evening and was down all night with users unable to make or receive calls or access internet services on their smartphones. @ThreeUKSupport no data anywhere from Euston to Bletchley via train. Now at home on Wi-Fi, no mobile data
ASOS profits fall by 68%, attributing it to the lost focus on human engagement
ASOS have reportedly experienced a fall in profit of 68% after suffering a range of warehouse problems. Over the last year, the marketplace have installed more robots in their European warehouses and expanded their facilities in the US – in spite of this expansion, the
Royal Mail statement on CWU Ballot for industrial action
Following the news from the CWU that their members have voted in record numbers in the ballot for industrial action, giving them a mandate to call for postal strikes, Royal Mail have issued the following statement: "Royal Mail is very disappointed that the CWU has chosen
CWU win record ‘Yes’ vote for postal strike by Royal Mail workers
After 100 volunteers called around 25,000 Postal Workers in a 'National Call Out The Vote Phonebank' day earlier this month, CWU workers have voted overwhelmingly in favour of national postal strike action. With a yes vote of 97.1% following a ballot of roughly 110,000 UK postal
Hermes tap into customer feedback to accelerate growth
Hermes UK are continuing to use customer feedback as a barometer of their success, boasting a 4.5-star rating on a consumer review site, Trustpilot, which they claim to be "higher than any other UK parcel carrier." The delivery supplier currently have more than 300,000 reviews on