Retailers and Brands News
Understanding the best ways to retain customers in 2019
In an increasingly competitive world how do retailers retain customers? Today Matthew Robertson, Co-CEO of NetDespatch discusses ways to retain customers, reimagine the traditional store and connect the online world with the offline world. Store closures, business failures, job losses and the worst Christmas for 10
Internet Retailing Conference IRC2019 10th October
The Internet Retailing Conference - IRC2019 - is returning to London's Business Design Centre on the 10th of October this year. Billing itself as 'The catalyst for digital retail strategy & innovation', a key theme will be how to keep up with customers in challenging
German serial-returners returned one in sixth purchases in 2018
German serial-returners returned 487 million goods last year, says research from the University of Bamberg. According to the study, consumers in Germany are increasingly embracing the serial-returns culture, shoppers who regularly buy and return items. Last year saw Germans returning every sixth item they've purchased. The research
49% of Consumers Sign-Up for Personalisation but it can get creepy
According to the latest survey from Periscope® By McKinsey, consumers both value and respond to personalisation — when it’s done right. But they won’t tolerate being bombarded with poorly timed, intrusive or irrelevant messages. The research, entitled “The Art of Personalization— Keeping it Relevant,
Amazon Advertising in Australia now live
Amazon have launched their first advertising programs in Australia. With Amazon Advertising in Australia, agencies and advertisers, regardless of whether or not they sell on Amazon, can deliver relevant messages to customers on and off Amazon, throughout their customer journey. Merchants need not get too excited
Register your team for The Ecommerce Cup 2019 5-a-side football tournament
With a glorious Easter holiday where the sun shone over much of the country we're crossing our fingers that the weather will be just as good for the Ecommerce Cup 2019 which takes place this year on the Thursday the 13th of June. If you've
Is one-day Prime shipping a killer move by Amazon?
This is a guest comment by Santosh Sahu, CEO of On the dot, sharing his thoughts on how retailers will compete with Amazon's desire to introduce one-day prime shipping in the US with an $800 million investment in Q2 2019 alone. Is one-day Prime shipping a
Late Easter sees online sales growth, yet marking the lowest Q1 2019’s results
Late Easter saw a slight online sales growth, yet marking the lowest results of the first quarter of 2019, says the latest IMRG Capgemini eRetail Sales Index. According to IMRG's analysis released today, online sales grew 5% on the year-on-year (YoY) rate in March. However,
Alexander McQueen to run own Tmall Luxury Pavilion Store
Alexander McQueen are launching a virtual store on the Tmall Luxury Pavilion, Alibaba Group’s dedicated platform for luxury and premium brands. What's unique about this is Tmall Luxury Pavilion store is that Alexander McQueen will be the first Pavilion flagship online store in China that’s directly