Retailers and Brands News
More than half of online shoppers start their shopping journey on Amazon
As Prime Day gets underway, attention turns to the influence the marketplace has over shoppers – and other retailers – with new research showing that more than half (51%) of consumers start their online shopping journey on Amazon. Data from a new Future Shopper study released today by Salmon,
Will it be a Happy Prime Day for Amazon and the delivery network?
As Prime Day kicks off, will it be a good one for Amazon, will the spoilers from eBay and others, well, spoil it, and what does it mean for everyone else when it comes to delivery? Matthew Robertson, Co-CEO, NetDespatch has some thoughts You know you’ve made
Wayfair ruling should not put the brakes on UK retailers’ US ambitions, says Tryzens
The recent South Dakota verses Wayfair ruling, which will allow US States to collect sales and use taxes from ‘remote sellers’, could have wide-reaching implications for international retailers. This is according to eCommerce specialist Tryzens, which has warned that UK retailers must study the rapidly evolving
Consumers are embracing AI and will reward organisations that offer more human-like AI experiences
New research from Capgemini’s Digital Transformation Institute has revealed that artificial intelligence (AI) is no longer alien to consumers, with close to three-quarters (73%) indicating they have interacted via AI, and 69% of those who have used AI being satisfied with those interactions. The report, “The Secret to
Will ‘Smart Voice Assistants’ revolutionise our shopping behaviour?
"What's the weather going to be like tomorrow?" "Play a Rolling Stones song" "What meetings do I have today?" These are just some of the most common requests made to smart voice assistants such as Amazon Echo (Alexa) and Google Home. But we should not forget
One in seven US shoppers buys from a UK site because of trust and authenticity
The average shopper in America spends $86 (£66) per month shopping on UK websites, according to a study commissioned by Royal Mail. One in seven (14%) American online shoppers have purchased from a UK site in the last three months. With global reach and the number one
EDITORIAL Why ‘Amazon Tax’ isn’t the answer to the High Street collapse
With UK ecommerce leading Europe in terms of growth – and much of that coming via Amazon and at the expense of the High Street – plans by the UK government to try and revive the self-same High Street by taxing online retailers is perplexing. According to
A third of UK ecommerce comes through Amazon as online sales up 11% across Europe in 2017
The UK leads the way in European ecommerce, growing to €178 billion spent in 2017 – a third of it on Amazon. This is against a backdrop of overall European ecommerce, which grew by 11% to €534 billion in 2017, and is expected to grow still
Boom in mobile shopping as consumers give into ‘boredom buying’ during World Cup
Some of the World Cup matches may have exciting penalty shoot outs, but 120 minutes of boredom is driving shoppers to pick up their phones and shop. In fact, according to the ’Stress Shopping’ report by Clicktale, retailers are seeing as many as 4 million UK shoppers give