By Chris Dawson May 4, 2021 - 10:16 am

Surcharge bills from Royal Mail Revenue Protection

We are hearing that some online sellers are starting to get substantial surcharge bills from Royal Mail due to Revenue Protection measures. Sellers are reporting that Royal Mail’s new technology is incorrectly placing a surcharge on what they claim are correctly posted 2D barcoded Large

USPS temporary price hike to ding SMEs through Christmas

A USPS temporary price hike on parcels has been announced for businesses which will undoubtedly include marketplace SMEs. The planned prices, approved by the Governors of the Postal Service on the 6th of August, would raise prices on its commercial domestic competitive parcels – Priority

A Mandatory Delivery Charge could kill Free Delivery (and Amazon Prime)

The Department for Transport (DfT) has published a position statement on last mile logistics which should be concerning for everyone involved in ecommerce. One of their suggestions is a mandatory delivery charge which would impact every ecommerce sale in the UK. The mandatory delivery charge would

Royal Mail Posting Cancelled Labels Surcharges

Royal Mail are warning customers that they are now automating the billing of cancelled labels surcharges if the item is subsequently posted. As well as charging for the postage they will also be automatically adding on cancelled labels surcharges of £10 a time if the

New Royal Mail Fines for retailers from 2nd January 2020

There will be new Royal Mail Fines introduced from the 2nd of January 2020. These Royal Mail fines, called 'rework fees' by the company, will imposed when you present your mail incorrectly. If parcels handed to Royal Mail differ from what is stated on the Sales

DHL Price Rise plus introduction of Parcel Surcharges

DHL are raising their prices for business customers as of the 1st of September 2019, citing investment and better service as well as ongoing transportation costs as the reason. At the same time, they are splitting out parcel surcharges. In March, DHL announced annual investments of

Amazon UK Shipping Region Surcharges Introduced

Amazon have at last recognised that many carriers charge more to deliver to outlying areas of the UK and are to allow sellers to charge extra as Amazon UK shipping region surcharges are introduced. This change applies to merchant-fulfilled orders only - orders fulfilled by

Patrick Wall opens TDC Global asking if courier surcharges should be the norm?

Patrick Wall opened the 10th TDC Global (The Delivery Conference) and immediately kicked off talking about the pace of change in ecommerce. In the UK there was a general reduction in growth in the UK - the good news is that there is still growth but

eBay 4% final value fee fines start to be levied this month

eBay UK's previously announced service metric requirements included a new fine for sellers who were judged to be the worst offenders on eBay. One of these metrics focused on poor buying experiences based on buyers claiming items were Significantly Not As Described (SNAD). 4% final

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