Covering all of the key logistical challenges that come with ensuring you get your goods to their destination
By Chris Dawson August 23, 2019 - 12:55 pm

Peak season is nearly upon us again – is the industry ready?

As retailers take their last long weekend break before the busy Q4, Matthew Robertson, Co-CEO at NetDespatch looks at the planning for the peak season and how delivery can delight or frustrate both consumers and retailers: These days, planning for the peak season for retail seems

How the Parcel Service Delivery has evolved in 2019

Today, Matthew Robertson, Co-CEO at NetDespatch dives into the Parcel Service Delivery and looks to IoT-enabled smart deliveries in the future. Parcel service delivery has evolved significantly in recent years, especially as online sales continue to soar, the demand for parcel delivery has gone up in

Zalando Same-Evening Delivery Tests in Switzerland

Following the successful expansion of same-evening delivery in Germany, Zalando is now testing it in Switzerland. They say that in addition to speed, comfort and control over package delivery are becoming increasingly important for Zalando customers and with many working during the day, a delivery

Retailers need a laser focus on delivery process

The delivery process is too often the part ecommerce that gets the least attention. Yes, all online retailers look for the fastest way to process parcels and the courier that gives them the best service for the lowest possible price. But what about the delivery

Customer delivery notifications too often delegated to carriers

Online retailers are in general bad at customer delivery notifications according to reports from ParcelLab who made test purchases from 100 retailers in both the UK and Germany. 27% of the UK retailers and a massive 53% of German retailers sent no customer delivery notifications

Customer centric Ecommerce Delivery vital says Consignor

Ecommerce delivery was largely driven by couriers from the pre-internet age accustomed to working business hours delivering to businesses who also had regular opening times. I recall a time when some couriers point blank refused to delivery to domestic addresses whilst other charged a premium

Royal Mail 2nd daily delivery coming back… for parcels

Royal Mail are introducing a 2nd daily delivery but only for parcels. Don't get too excited though, it's coming by 2023 so you'll have to wait a couple of years. They also say a load of new features such as collecting returns from consumers at

Amazon UK Shipping Region Surcharges Introduced

Amazon have at last recognised that many carriers charge more to deliver to outlying areas of the UK and are to allow sellers to charge extra as Amazon UK shipping region surcharges are introduced. This change applies to merchant-fulfilled orders only - orders fulfilled by

ShipStation: Make delivery a point of differentiation

ShipStation is all about making delivery a point of differentiation and, as the first real touch point with a consumer, can make or break a future repeat customer. Whilst at a basic level, ShipStation's role is to make it effortless to produce shipping labels, their

Promotional Handing Ltd specialises in the provision of order
P2P Mailing Limited offers a range of international and domestic
Hallmark Consumer Services is an award-winning, family owned business
Shipping Logistics Software Built for the Modern Age We have a
Citizen Systems Europe produces a comprehensive range of printing
ShipA Freight is the new online platform powered by Agility that