Citizens Advice

By Chris Dawson August 10, 2020 - 10:00 am

Citizens Advice offer 7 million reasons to use DHL, DPD, Hermes, Menzies, or Parcelly

Over 7 million disabled people faced delivery problem in single week according to Citizens Advice, despite online shopping being a lockdown lifeline. If you choose the right courier you can make a big difference to these people's lives. And it's not just being kind, it's

Are we pandering to the whim of the consumer too much?

Citizens Advice have released a report suggesting that 7 out of 10 online shoppers have had a delivery problem in the past year. Whilst 94% of us are happy saying we get a satisfactory or high quality of service, a significant number have the odd

£30 and 2½ Hours is cost of a missed delivery

Shoppers will spend two and a half hours sorting out a delivery problem this Christmas and it'll cost them around £30 on average. That's all because you didn't do a very good job according to Citizens Advice. According to Citizens Advice latest consumer advice trends report,

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