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myHermes

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If you send plenty of parcels, then myHermes is the perfect partner for you.

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About myHermes

myHermes is owned by Hermes Parcelnet Ltd, who operate Hermes UK, a final mile deliver network handing over 245 million parcels each year on behalf of some of the UK’s largest online retailers including Next Directory, QVC, JD Williams and Debenhams.

myHermes – makes delivery easy

If you send plenty of parcels, then myHermes is the perfect partner for you. Whether you have an Amazon marketplace account, sell on eBay or run your own ecommerce website, our prices start at just £2.70 (Inc VAT) for a fully tracked 0-1kg parcel sent using one of our ParcelShops or £3.13 (Inc VAT) for courier collection. If you send over 150 parcels a week then you could qualify for a myHermes business account which could reduce your costs even further.

ParcelShop Drop Off

Our ParcelShops are situated in local convenience stores around the UK and are the perfect solution if you want to drop off your parcels first thing in the morning or in the evening, as most of them are open early ‘til late. Plus there’s no queuing at the Post Office and you can drop off your parcels when it’s convenient for you. Parcels sent through our ParcelShops typically take 2 working days*

Courier Collection

Courier collection is ideal if you would like to have your parcels collected from your home, office or a nominated safe place. You can book a courier collection for the next day if you place an order before 10pm and your parcels will be collected the following day. Parcels sent via courier typically take 3 working days*
* Delivery may take up to 5 days if you are delivering to outlying areas of the UK

eBay Standard Delivery (2-3 days) eBay Economy Delivery (4-6 days)
myHermes ParcelShop drop off (delivery in 2 days*) myHermes Courier collection (delivery in 3 days*)
Amazon Expedited delivery (1-3 days) eBay Super Saver Delivery (3-5 days)
myHermes ParcelShop drop off (delivery in 2 days*) myHermes Courier collection (delivery in 3 days*)

Benefits of using myHermes

  • Save time with our easy to use import and integration services which enables you to import your orders from Amazon, eBay, Shopify, Linnworks, Volo, as well as your own CSV files.
  • Fully tracked parcels and up to £25 compensation as standard (exceptions apply), giving you and your customers peace of mind.
  • No queuing at the Post Office with a choice of courier collection or quick drop off at one of our ParcelShops,• Large and flexible parcel sizes, up to 120cm in length and up to 15kg, giving you a range of parcel sizes in each weight category

You will also benefit from our industry leading first time delivery hit rate which means that your customers won’t have to drive to a sorting office if they miss their delivery, their local myHermes courier will attempt to deliver their parcel three times.

How do I start using myHermes

If you think you are going to send over 150 parcels a week then get in touch with our dedicated business accounts team at sales@myhermes.co.uk and they will let you know about the benefits of a business account.

If you send less than 150 parcels then getting started is simple

  • Register to use the myHermes service – you only have to do this once
  • Use our ‘send a parcel’ process to send your parcels. If you have more than one parcel to send then you can use our import shipments tool to upload your orders making it quick and easy to bulk upload lots of parcels for delivery.
  • Pay and then print out your label and attach it to your packaged parcel
  • Drop off your parcel(s) at your local ParcelShop or hand over to one of our local couriers
  • Track your parcel(s) online using our tracking facility
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