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Delivery

Delivery processes and systems are critical to the success of any ecommerce business. Read our Delivery Position Paper to find out more.
By Sasha Fedorenko June 18, 2019 - 2:29 pm

Zalando and Poste Italiane introduce in-store returns

Zalando and Poste Italiane have announced the introduction of in-store returns, allowing Zalando shoppers to take advantage of their omnichannel presence in Italy. The move will see Zalando merchants offering their customers the ability to return their unwanted items to their nearest Poste Italiane store. Zalando and

New Parcelforce Worldwide Tariff Code look up tool

Parcelforce Worldwide has launched a new Tariff Code look up tool. Tariff Codes are thr internationally recognised standard which enable the easy identification of items by customs authorities, regardless of language barriers. Parcelforce Worldwide’s Tariff Code look up tool launches as the use of Tariff

Amazon fifth Spanish distribution centre to expand global reach

Amazon have announced the launch of Amazon fifth Spanish distribution centre in Trapagaran, Spain, in their ongoing bid to expand their global reach. Amazon say that the launch aims to provide "fast and reliable delivery that Amazon customers value and trust." If you're using Amazon

FedEx and Dollar General to add extra in-store delivery and pickup locations

FedEx today announced the addition of more than 8,000 Dollar General stores to the FedEx network of package drop-off, return, and hold-for-pickup options in the US. FedEx and Dollar General partnership is aimed at "help[ing] merchants grow their businesses by offering [US] shoppers convenient drop-off

USPS price hike to affect parcel size

USPS have announced USPS price hike that will "affect dimensional weight pricing" for Priority Mail, Priority Mail Express and Parcel Select Ground in the US, reported stamps.com. This means that parcels will be subjects to higher rates concerning their size rather their weight. USPS say

GUEST COMMENT: People are the key to a prosperous future

Retailers continue to witness huge growth in online volumes. They are now relying more than ever on carriers to efficiently deliver an increasing number of their parcels while maintaining exceptional customer experience. As a result, home delivery firms face significant investment in their infrastructure, fleets and,

What are shoppers’ delivery expectations in 2019?

The pressure is on as sellers report that increased shoppers' delivery expectations have become one of the most disruptive trends they are facing today. Consumers want to know exactly how, when and where they will take physical receipt of their goods, says Annual Retail Survey

Customer centric Ecommerce Delivery vital says Consignor

Ecommerce delivery was largely driven by couriers from the pre-internet age accustomed to working business hours delivering to businesses who also had regular opening times. I recall a time when some couriers point blank refused to delivery to domestic addresses whilst other charged a premium

FedEx dumps Amazon and leaves them to deliver their own parcels

FedEx Express have announced the decision to not renew their US domestic contract with Amazon.com in a bid "to successfully compete in the ecommerce market." The move will not impact existing contracts between Amazon US and other FedEx business units. FedEx attributed their decision to Amazon