Delivery processes and systems are critical to the success of any ecommerce business. Read our Delivery Position Paper to find out more.
By Chris Dawson February 15, 2019 - 12:35 pm

1st Class Royal Mail delivery target missed for 6th consecutive quarter

For the sixth consecutive quarter, the Royal Mail delivery target for 1st Class mail has been missed. The regulator's target is for 93% of First Class mail to be delivered the next working day. Royal Mail achieved 91.3% of First Class mail delivered the next

Etsy sellers concerned over ‘unrealistic’ delivery review expectations

Some Etsy sellers are struggling to get five-star reviews claiming that the marketplace set unrealistic delivery expectations. The sellers are complaining that they told always ship on time. In a post on how to get 5-star reviews in their seller handbook, Etsy said that merchants should set

ASOS Instant – On Campus launched with Collect Plus and On the dot

ASOS Instant – On Campus has launched direct to Leeds University campus – and is free for ASOS Premier customers. The new ASOS Instant – On Campus means shoppers can buy something before lunch and pick it up from Leeds University Union Pop-Up, the CollectPlus

Amazon Lockers to be Coachella Festival delivery option

Amazon Lockers will be available as a convenient and secure delivery option for the Coachella Valley Music and Arts Festival in the US. The marketplace said today that customers would be able to receive their goods for free directly to an Amazon Locker in Indio, California.

Hermes install carousel to handle ugly freight at Rugby Hub

Hermes have invested £1m at their Rugby hub, to install a carousel capable of handling larger packages (known as ugly freight) which would normally have required manual handling. The system has two automatic infeeds from boom conveyors which can extend into trailers to assist with

40% off UPS discount code for US air services to help with Valentine’s peak

UPS discount code is offering US merchants 40% off air services to help them handle Valentine's peak period. The delivery supplier is extending their "EASY" campaign which offers a range of discounts. The offering includes 20% list rates for UPS Ground shipments within the US and

A third of Australians buy from the UK, says Royal Mail

A third (30%) of Australians buy from the UK. Of these shoppers, the average spent is £39 per month on UK sites, says a new study by Royal Mail. The majority (81%) of Australian shoppers use digital marketplaces, compared to 61% of their counterparts in the UK, suggests

Delivery amid Disruption: Looking forward to The Delivery Conference 2019

Matthew Robertson, Co-Managing Director at NetDespatch, looks forward to the first major ecommerce event of 2019 - The Delivery Conference - and what to expect the conference to examine: Hot on the heels of the 2018 peak season comes the opportunity to analyse what worked, what

Amazon parcel collection to be available on public transport vehicles

Amazon parcel collection could one day be available for customers via public transport vehicles as they on their daily commutes. The marketplace won a patent for mobile pick up locations which will see shoppers collecting parcels more conveniently. The new initiative is designed for customers to