If you were watching eBay Open UK we hope you caught Rufus Bazley, Head of Seller Success at eBay Ads sessions on Promoted Listings. If you were attending live in Manchester, you may also have caught Harmony Murphy who is General Manager of eBay Ads. It’s an exciting time for the eBay Ads team as they introduce the new eBay Promoted Listings Advanced, currently in beta release. It’s also an exciting time for eBay sellers as they get to grips with the new opportunity which, according to sellers on the eBay Open UK Promotional Tools Panel discussion are working well and converting at unbelievably low cost.
We sat down with Harmony to find out more in an exclusive interview, and today can share a ton of information, practical insights and guidance on how best to use eBay Promoted Listings Advanced and how to deploy the new tool to win sales on eBay.
Harmony told us that eBay Promoted Listings Advanced is all about visibility and targeted precision with not much wastage. You know where your ad will show up and it’s the first time that eBay have had this at scale and been able to put in under the control of the seller.
What are the key differences with Promoted Listings Advanced compared to Promoted Listings Standard?
Promoted Listings Standard
A risk-free way to boost the visibility of your listings, giving you access to 60+ placements across the eBay network on desktop, mobile and the eBay app. You only pay a commission when your Ads generate a sale.
Promoted Listings Advanced
Eligible sellers can bid to promote their listings in the top slot of the search results page — giving their products greater visibility in a premium position. You also have more control over your ads, with a daily budget, keyword targeting, keyword bidding and reporting.
|Fixed Price||Fixed Price|
|Across eBay including all search and listing pages||Top slot in search||
|Cost per sale||Cost per click||
|N/A||Set daily budgets||
|Automatic||Select suggested and/or manual keywords||
|N/A||Suggested or fixed bidding with real-time 2nd price auction||
|Campaign, Listing reports||Campaign, Listing and Keyword reports, Search Query report||
|Maximum coverage, no risk||Highest visibility. Budget and keyword control|
One thing that’s worth noting the cost for each click is based on a second price auction, if you are the winning bidder then you’ll be charged an amount based on the next highest bid, but never more than your own bid. In other words regardless of how much you bid, if your ad wins then you’ll be charged the minimum needed to beat your highest bidding competitor.
What strategies would you recommend as sellers start to use Promoted Listings Advanced
Strategy is key, and Harmony has a five point plan for sellers wanting to get started with Promoted Listings Advanced:
- Keep it simple by using one leaf category per ad group
- Include 10+ Targeted Keywords per listing
- Set a daily budget that you are comfortable with
- Keep monitoring the results via the reports
- Test and Learn
At eBay Open UK, the eBay Academy was announced and Harmony tells us that the eBay Ads Academy is also on the way, so if you want to learn more keep a look out for the announcement.
For sellers familiar with PPC on Google, how can they leverage this expertise for PPC on eBay?
Harmony explained that if you already use PPC on Google or other platforms then you already have knowledge that you can apply to eBay Promoted Listings Advanced. She suggests that in addition to using keywords which you know work on other platforms, you should also look to utilise negative keywords to help minimise wastage.
Harmony suggests that you should also experiment with phrase match to identify what works best and then take an ‘optimise, test and learn’ approach to remain competitive.
How to set budgets for Promoted Listings Advanced
For Promoted Listings Standard, there isn’t a budget in the sense of a daily or total maximum — instead, you only control the ad rate you pay per sale. This is relatively easy as you know up front exactly what a particular sale will cost if it comes from a click on your Ad.
With Promoted Listings Advanced, eBay have introduced actual budget control, where you can set a daily budget based on how much you are willing to invest in advertising per day. Harmony’s advice is to increase your budget when you see success and decrease or learn (perhaps try different keywords) when results are less positive. Use recommendations from eBay and view this as a learning exercise where you test and learn what works for you and your product set.
Another of Hannah’s tips is that you can use Promoted Listings Advanced to discover keywords that work for you and use them to optimise your listing titles and descriptions meaning that, even if you pause a campaign, the keywords you’ve discovered convert for you will carry on working long term for free!
When should you use Promoted Listings Advanced and when should you use Standard?
Promoted Listings Standard gives you a broad reach across the eBay network and works well with products that have a sales history. It is best used when you are looking to drive more incremental sales.
Meanwhile, Promoted Listings Advanced is a fantastic way to get to position one in the search results for specific keywords – and get more instant visibility and brand awareness. This is great for new products without a sales history and should become a key part of your launch strategy on eBay.
Promoted Listings Standard and Promoted Listings Advanced can be used together to help maximise reach across the eBay network.
Should we be A/B testing the two options and if so what’s the best approach?
Harmony recommends that you continually test what works for you and that you bear in mind that this will likely change from product to product. She encourages a test-and-learn mindset and wants to hear your testing results so let us know your early thoughts in comments below.
Harmony’s top 5 Promoted Listings Advanced Tips
Finally, if you’re ready to get started with Promoted Listings Advanced, here are Harmony’s top five tips:
- Be sure to set a budget you are comfortable with and ensure the campaign is super targeted.
- Create strategic ad groups with similar listings (from just 1-2 sub-categories) to allow you to target them with the same set of keywords
- Use at least 10-15 relevant keywords (preferably suggested keywords for highest chances to surface) per product type.
- Continue to optimise your campaigns to ensure your ad groups remain effective and your listings remain competitive
- Use Promoted Listings Advanced for best-selling listings to maximise sales velocity for those but also to sell overstocked inventory quickly