SMEs regain confidence and optimism in future

By Lauren Fruncillo September 24, 2021 - 11:18 am

CitySprint have shared new research showing that SMEs’ confidence and financial health are back on the up, with 72% of those who were at their business 12 months ago the same or more confident about the future of their company compared to 12 months ago. Of these, 46% stated they are more confident today than this time last year.

The survey of decision-makers and leaders at UK SMEs also reveals that they turned to local partners and suppliers for the help and support they needed over the challenging recent months. Over the last year, 64% of those who were at their business 12 months ago say they looked more locally for their business needs, compared to the year before. Meanwhile, 45% say the significance of their collaboration with other local businesses has increased while 82% believe local support will benefit their business over the next 12 months.

There are also clear signs that these tactics paid off: the research shows that SMEs who looked locally for business needs were in better shape today financially and are more confident about the year ahead.

Nonetheless, on average, UK SMEs say they have lost out on around £1million each in lost revenue or turnover over the last 12 months — a figure that rises to £1.8million for those with 100-249 employees. Multiplying these average figures by the number of SMEs in the UK equates to £5.9trillion in lost income; a staggering hit to the UK economy.

“With confidence and optimism returning, and signs of the recovery on the horizon, businesses are clearly feeling more upbeat about the year ahead. But this is thanks in no small part to the support from local partners, suppliers and customers they have partnered with over the last 12 months. This local-level support has clearly been critical to helping them navigate the challenges and hurdles of recent months. Long may this local collaboration continue.”
– Rosie Bailey, Commercial Director, CitySprint

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