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Amazon Australia opens up to New Zealand customers

By Lauren Fruncillo July 6, 2021 - 2:18 pm

Amazon has today announced that New Zealand customers can now shop on the Amazon.com.au store and have their items delivered direct to their door. Customers can even access expedited delivery in as fast as three business days to certain areas in Auckland and Christchurch for as little as AU$6.99, and standard delivery starting at AU$2.99.

“We are excited to offer Kiwis access to millions of products at great prices on Amazon.com.au, all underpinned by convenient delivery options. We know that many New Zealand customers are already shopping on the US store and we are pleased to be offering them a faster option.”
– Tony Austin, General Manager of Exports for Amazon.com.au.

NZ customers can conveniently shop anywhere, anytime through the Amazon Shopping app, and desktop and mobile browsers. Customers can also track orders, contact customer service 24 hours a day, read product reviews, or simply browse the growing selection at the time and place that suits them best. Amazon.com.au also offers easy returns; for most items customers are given a postage paid label which enables them to schedule an at home pick up or they can drop it off at a nearby DHL location.

This should be good news for sellers from New Zealand who will now have access to a wider range of the country with faster delivery speeds. It will also give sellers in Australia a chance to build a customer base in New Zealand. Although Amazon’s US store will still be open and available for New Zealand residents, they will now have even better access to Amazon and its services.

“Amazon Australia has provided immense support to our business from logistics through to accessing new customers. They’ve enabled us to move from the cornfields to an online marketplace much more quickly than we could have ever believed,”
– Roger Holmes, founder, Serious Food Co

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