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BigCommerce detected partnership offers trust mark to 60k retailers

By Chris Dawson March 18, 2021 - 2:48 pm

BigCommerce has a diverse global merchant community, which spans brands like Ben & Jerry’s, Molton Brown, S.C. Johnson, Skullcandy, Sony and Vodafone. These household names evoke trust a certain amount of trust, but what about lesser known brands and how do you convey your company trust to a potential buyer? It’s worth noting that BigCommerce is eminently trustable, but you don’t see the BigCommerce brand on a website so that doesn’t help which is why a new BigCommerce detected partnership now offers a trust mark to enable consumers to verify you are who you say you are.

The BigCommerce detected relationship displays a detected profile that lets customers review the merchant’s business credentials in real-time. detected gathers this information automatically from data sources across the globe, standardises it and presents everything in an easy-to-understand format so customers are confident with who they are buying from. detected is the only company in the world to surface this insight on an ecommerce store’s front-end website.

“Trust online is crucial to the modern-day consumer. By partnering with detected, BigCommerce continues to strengthen its trust offering for both merchants and consumers.”
– Deepak Anand, Senior Director, EMEA, BigCommerce

“The pandemic has seen many people shop online for the first time, many of whom take what they see at face value and believe because something is online it can be trusted. Recent news headlines have shown the reputational damage that can occur when companies underinvest in merchant due diligence. Consumers want safe, secure buying experiences and detected enables BigCommerce’s merchants to provide consumers transparency they can trust.”
– Liam Chennells, CEO, detected

detected is used by online marketplaces and ecommerce providers across the world. Customers and partners include BigCommerce, Machine Compare, mellow.store, and Kaleida.

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