InPost introduce digital receipts across UK locker network

By Lauren Fruncillo January 18, 2021 - 10:03 am

Today InPost have announced the introduction of digital receipts across their entire UK locker network meaning customers can receive proof of postage directly to their smartphones instead of traditional paper-based receipts.

To receive a digital receipt customers can scan the QR code presented on screen when they drop off their item. This automatically registers their parcel ID and takes them to the InPost site, where they can simply enter their email address via their smartphone and go.

InPost’s lockers help keep communities connected and provide an essential service allowing small businesses to continue to operate online and ensure customers can receive their products safely and conveniently, without the need of visiting a parcel shop. The recently implemented technology provides additional options for customers adding to their already convenient service during a time when demands for socially distanced and 24/7 parcel posting are high.

“We’re always looking for ways to make lives easier for our customers. We also know tracking is important, especially when making returns. The new digital receipts mean our lockers are now even faster, and even greener to use. With the ability to enter in contact details through your smartphone, they are also as contact-free as possible. With delivery networks already stretched this peak season, out-of-store click and collect options are able to add some much-needed capacity into the system. And with lockers open 24/7 customers can skip the queues and make collections and returns, or send parcels, any time that suits them.”
– Jason Tavaria, CEO, InPost

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