
OnBuy
The fastest-growing marketplace in the world with millions of buyers, OnBuy.com offers sellers risk-free selling with competitive fees and immediate payment by PayPal.
The complete Tamebay Black Friday delivery speed test results are in as the final item has arrived and so we are able to present the full stats in the table below.
Although 3 items arrived after the latest estimated delivery date, one arrived on time and the remaining 11 all arrived at least one day earlier than promised. However equally important is the earliest estimated delivery date as we know optimistic buyers look at this and hope for the best.
Perhaps most interesting stat from our delivery speed test results is that the final item to arrive, which like all the others was purchased on Black Friday morning on the 27th of November and was posted on Sunday the 29th of November, took a full 13 days to be delivered from Birmingham to Berkshire via Royal Mail’s 2nd Class Signed For service.
We pointed out last week that Royal Mail, despite intense planning, are struggling to cope with the peak Christmas post due to the pandemic generating record levels of parcels so if you’ve not yet done your online Christmas shopping get it done immediately and then cross your fingers, sit back and be patient. There’s a very good chance that if your purchases also take 13 days to be delivered they might not arrive in time for Christmas.
Key to fast shipping is how long a seller takes to despatch an item – we can only judge this from the day the item is marked as despatch bearing in mind some sellers might not mark as despatched until the following day whilst others might mark as despatched but the item not be passed to the carrier until the following day.
From all of the Tamebay Black Friday Delivery Speed Test purchases only one came from outside the UK and arrived via 4PX who transferred it to Royal Mail. The others were all (as declared) bona fide UK sellers.
All items except from Amazon were delivered via Royal Mail, even when the service was specified as ‘Other 48 hour courier’, but sellers utilised a range of services including: 1st Class; 2nd Class; 2nd Class Signed For; Royal Mail 48; and Whistl.
The five orders placed on Amazon all arrived via Amazon Logistics.
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Amazon | Amazon FBA | Mon 7th Dec – Sat 12th Dec |
Prime Account | Sun 29th Nov | Mon 30th Nov | -12 | |
OnBuy | Standard RM48 | Sat 5th Nov – Tues 8th Dec |
Free | Tues 1st Dec | Wed 2nd Dec | -6 | |
OnBuy | Standard RM2nd | Fri 4th Dec – Mon 7th Dec |
£1.16 | Fri 27th Nov | Tues 1st Dec | -6 | |
OnBuy | Standard RM1st | Thu 3rd Nov – Sat 5th Dec |
Free | Fri 27th Nov | Mon 30th Nov | -5 | |
eBay | Royal Mail 2nd Class | Thu 3rd Dec – Sat 5th Dec |
£0.65 | Sat 28th Nov | Wed 2nd Dec | -3 | |
eBay | Royal Mail 1st Class | Wed 2nd Dec – Fri 4th Dec |
Free | Sat 28th Nov | Wed 2nd Dec | -2 | |
eBay | Royal Mail 2nd Class | Thu 3rd Dec – Sat 5th Dec |
Free | Fri 27th Nov | Thu 3rd Dec | -2 | |
Amazon | Amazon FBA | Sun 29th Nov by 8:00pm | Prime Account | Sat 28th Nov | Sat 28th Nov | -1 | |
Amazon | Amazon FBA | Sun 29th Nov | Prime Account | Sat 28th Nov | Sat 28th Nov | -1 | |
Amazon | Amazon FBA | Sun 29th Nov | Prime Account | Sat 28th Nov | Sat 28th Nov | -1 | |
Amazon | Amazon FBA | Sun 29th Nov | Prime Account | Sat 28th Nov | Sat 28th Nov | -1 | |
eBay | Other 48h courier RM48 | Wed 2nd Dec – Thu 3rd Dec |
Free | Mon 30th Nov | Thu 3rd Dec | = | |
eBay | Other 48h courier Whistl | Wed 2nd Dec – Thu 3rd Dec |
£1.95 | Mon 30th Nov | Fri 4th December | +1 | |
OnBuy | Standard RM48 (4PX) | Sat 5th Nov – Tues 8th Dec |
Free | Fri 27th Nov | Thu 10th Dec | +2 | |
OnBuy | Standard RM2nd Signed For | Thu 3rd Nov – Sat 5th Dec |
Free | Sun 29th Nov | Fri 11th Dec | +6 |
We started a Tamebay Black Friday Delivery Speed Test as a small scale check on how well delivery promises are being kept. We’ve seen multiple marketplaces extend delivery promises this year including both eBay and Amazon, so the results above reveal how well they meeting their extended estimated delivery dates.
In the Tamebay Black Friday Delivery Speed Test we made 15 purchases across the Amazon, eBay and OnBuy marketplaces with a variety of estimated delivery dates and different carriers. We accepted whatever the first postage offered was and also, noted that on Amazon all purchases were from Amazon FBA, wanted to see if Amazon Logistics would carry out the deliveries or if alternative carriers were used.
All purchases were made between 10.15am and 10.30am on Black Friday 2020, the 27th of November. It’s worth noting the estimated delivery times were pushed out by the marketplaces to anything up to 10 days or more.
The fastest-growing marketplace in the world with millions of buyers, OnBuy.com offers sellers risk-free selling with competitive fees and immediate payment by PayPal.
eBay’s mission is to be the world’s favourite destination for discovering great value and unique selection
Royal Mail is the leading provider of postal and parcel delivery services in the UK. We deliver to over 230 countries and territories worldwide.
Whistl is a delivery management company providing efficient, high-quality and competitively priced services across Parcels, Fulfilment, Business Mail, Advertising and Contact Centre both in the UK and internationally.