
ShipStation
ShipStation, the leading web-based shipping software.
The sharp increase in online shopping in 2020 has made the delivery experience more influential. It’s the final interaction consumers have with retailers, so greatly impacts the overall ecommerce experience and repeat purchase decisions.
ShipStation surveyed over 500 ecommerce customers across the UK to better understand how events in 2020 have reshaped their delivery expectations.
This Guide provides you with insight into ShipStation’s findings and delivery experience strategies you can implement to increase customer conversion, satisfaction, and retention.
Our key findings include:
Download your copy today.