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New features launched for eBay Motors mobile app

By Lauren Fruncillo July 8, 2020 - 4:30 pm

eBay has today announced the launch of some new features for the eBay Motors app, set to improve user experience. The new escrow services and chat features will give buyers and sellers added security when buying a vehicle and parts and accessories online and allow for seamless interaction and conversation between one another.

The new features

New Escrow Services:
eBay and Escrow have teamed up to provide consumers with a safe, trustworthy, and straightforward experience as more go online to buy and sell vehicles. Funds will be protected until buyers have seen the vehicle and are happy with its condition.

“Auto enthusiasts want the assurance of buying safely online. Escrow.com protects eBay Motors customers on those transactions that matter, such as cars, motorcycles, boats, RVs, Powersports and more. From start to finish, each transaction runs smoothly and securely, while buyers and sellers receive equal levels of protection throughout the entire sales process. The Escrow.com experience ensures both parties’ payments are protected and professionally handled.”
– Jackson Elsegood, General Manager, Escrow.com

Upleveled Chat Features:
Communication capabilities between buyers and sellers have been improved to ensure both can easily discuss a vehicle, condition and price. The feature also allows enthusiasts and casual users to engage in chats on current listings and favorite cars.

  • Seller Chat: New functionality allows potential buyers to connect with sellers directly via the app to ask questions about a listing, and with pre-written conversation starter sentences that facilitate interaction, buyers are encouraged to learn more and negotiate directly online.
  • Community: Auto enthusiasts can share their passion for cars and everything automotive via the new Community section within the eBay Motors app. Any enthusiast can comment on current listings they find interesting using text or emojis to spark conversations with other users.

Learn more about eBay Motors with Escrow.com and how the process works to make buying and selling online easier and more safe.

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