Hermes announces Last Festive Posting Dates for Christmas 2019

By Chris Dawson November 13, 2019 - 10:30 am

Hermes have announced the recommended last festive posting dates to ensure presents are delivered in time for Christmas 2019.

They are:

  • Thursday 19th December

    If you would like a Hermes courier to collect your parcel.

  • Saturday 21st December (noon)

    If you are able to drop your presents off at one of Hermes’ nationwide network of ParcelShops, using their standard service.

  • Sunday 22nd December (noon)

    If you are able to drop your presents off at one of Hermes’ nationwide network of ParcelShops, using their next day service.

Hermes are expecting a busy Christmas period and are estimating that year-on-year parcel numbers will be up by 14%, with 12.8 million parcels predicted in the first week of December alone. An additional 1,000 trailers and 3,200 scanning devices have been acquired and 560 drivers, 7,000 couriers and 32 peak managers will join existing teams to provide seasonal support. Deliveries will be made seven days a week from the beginning of December up to and including Christmas Eve.

Earlier this year, the business opened its third sortation tier at its Rugby hub to support the increased volumes. Hermes’ customer service bot, Holly, will also deal with customer queries.

The company has also urged customers to let their recipients know that there is a parcel on the way using the tracking facility on the app or online. This is particularly important when posting items close to the last dates, so that recipients can arrange to be available for delivery.

“We started planning for the peak period at the start of the year, working with our longstanding and committed retail clients. This ensures we have the required additional capacity to deliver increased parcel volumes at this crucial time of the year, in turn allowing us to deliver a premium service for our customers and clients.

As a growing business which has made significant investment in the past 12 months, we are confident this peak will once again be a resounding success.”
– Martijn de Lange, CEO, Hermes UK

  • Sandra Bolton
    2 years ago

    I have used Hermes for many years and have never had a problem. I recommend them without hesitation. Always delivered on time and their Tracking system is excellent.

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