Share:
POST
TWEET
SHARE
SHARE
EMAIL

OnBuy completes integration with ChannelAdvisor

By Chris Dawson January 24, 2019 - 10:00 am

OnBuy have completed their integration with ChannelAdvisor to support their continued expansion. ChannelAdvisor works with some of the biggest brands and retailers in the world and so this could potentially land OnBuy an influx of hundreds of thousands of new listings.

OnBuy’s integration with ChannelAdvisor enables sellers to manage their global sales through dozens of online channels and seamlessly facilitates multi-channel relationships.

The marketplace’s integration with ChannelAdvisor comes swiftly after announcing its partnership with global online payment specialists, PayPal, in order to provide the service’s payment gateway. The move to PayPal ensures that both buyers and sellers benefit from a robust level of security and protection.

“ChannelAdvisor is one of the largest channel systems and we’re delighted to announce that we are now fully integrated with them.

A high volume of our sellers have been waiting for this announcement and now that integration is live, we are seeing an influx of sellers signing up. We anticipate this integration will bring millions more products to OnBuy.com, alongside great pricing and thousands of new sellers.

This new affiliation has taken 18 months of hard work; the OnBuy team have been in constant communication with ChannelAdvisor to ensure a seamless and fluid integration for sellers. We want our sellers to benefit from using OnBuy.com as a channel with minimal overhead time, set-up and configuration – once they are registered, the upload of their products can be as simple as pressing a button, and we have already taken care of category mapping for them. Sellers will be able to manage stock, price and orders, along with any issues with data, more easily than ever before.

ChannelAdvisor is the right technology partner to assist our expansion and support us on our growth journey. It’s the very hallmark of our immediate expansion and creates a solid foundation for our upcoming international growth.”
The online marketplace chose to integrate with ChannelAdvisor to support its planned expansion and will use the system to help optimise its growth, which includes expansion into Europe this year.”
– Cas Paton, entrepreneur and founder, OnBuy.com

  • Cambridge_Blue
    8 months ago

    Perhaps this is one possible explanation as to why the quality of their (non-existent) support to existing sellers remains risible and emails just disappear into a ‘black hole’ within OnBuy and are never responded too.
    Clearly the support team have been otherwise engaged and are so busy that providing a contact telephone number is also too much to expect.
    This is unacceptable to us and OnBuy need to raise their game very soon otherwise……

    • 8 months ago

      Hi Cambridge_Blue,

      Thank you for leaving feedback of your experience using OnBuy, although we’re sincerely sorry to hear it’s not been as positive as we aim for.

      We strive to make it easy for both our buyers and our sellers to get in touch with us. Please rest assured that contact telephone numbers are provided in all emails from account managers, and all existing OnBuy sellers have access to the support centre within their Seller Control Panel. The Seller Team ensure that all tickets received through the support centre are responded to promptly, usually within hours.

      You can also get in touch with us via our social media channels linked below:

      https://en-gb.facebook.com/OnBuyGB/

      https://twitter.com/OnBuy

      If we can assist with anything or answer any queries, please don’t hesitate to contact us – we’ll be more than happy to help! Best regards, OnBuy.

    • 8 months ago

      Hi Cambridge_Blue,

      Thank you for leaving feedback of your experience using OnBuy, although we’re sincerely sorry to hear it’s not been as positive as we aim for.

      We strive to make it easy for both our buyers and our sellers to get in touch with us. Please rest assured that contact telephone numbers are provided in all emails from account managers, and all existing OnBuy sellers have access to the support centre within their Seller Control Panel. The Seller Team ensure that all tickets received through the support centre are responded to promptly, usually within hours.

      You can also get in touch with us via our social media channels linked below:

      https://en-gb.facebook.com/OnBuyGB/

      https://twitter.com/OnBuy

      If we can assist with anything or answer any queries, please don’t hesitate to contact us! Best regards, OnBuy.

  • 8 months ago

    Inventing at least a couple of buyers would be a starter.

  • 8 months ago

    Ok, I’m willing to accept Onbuy is finally kicking up some dust, but we still can’t offer our 100,000 plus inventory there.

    Here’s why.

    Sadly Onbuy still has no proper categorisation in collectables, so we can’t sell there. Some positive noises in the past, but no actual action.

    Spoke with dealers at a big fair at the weekend. A lot of annoyance with Ebay and a willingness to look at alternatives. But those who had looked at Onbuy all said the same – it’s no good to them as it stands.

    Come on guys, how difficult can it be to bring in proper categorisation?

    Collectables are a big chunk of Ebay’s market (despite their attempts to trash it) and Amazon isn’t interested.

    So once again, if any Onbuy bigwigs are reading this, do yourself a big favour and introduce proper categories in collectables, e.g., you don’t even HAVE a category for postcards, never mind the hundreds of sub categories. This is essential for buyers who know their stuff and won’t accept having to trawl aimlessly through listings to find what they are looking for.

    Still waiting.

    • 8 months ago

      Hi Andy R,

      Thank you for your feedback. Collectables is not an area that we’ve been able to focus on just yet, but we do plan on getting there. We’re optimising the category structure of every department to make it easy for buyers to shop and even easier for sellers like yourself to come on board and start selling – rest assured collectables is on our list!

      If you haven’t already, we would strongly recommend getting in touch by filling out the form below:

      https://www.onbuy.com/gb/sell/interest/

      This will register your interest in selling on OnBuy and ensure we have your details so we can reach out when we have the required category structure in place.

      We hope this was helpful. If we can assist with anything else in the meantime, please don’t hesitate to get in touch via our social media channels linked below:

      https://en-gb.facebook.com/OnBuyGB/

      https://twitter.com/OnBuy

      Best regards, OnBuy.

  • Toby
    8 months ago

    We have been setting up[ on there well ahead of our main season ( may to sept). To be totally fair to them we have never had a an issue with them replying or trying to help, in fact if anything i would say the level of service has been light years ahead of ebay…. including actually answering our questions rather than justa ‘canned’ response that fails to address what we have asked.
    I’m kind of thinking that they has suddenly started to grow at a much faster rate than before, and everything takes time. It is a pain, and yes it can be counter productive sometimes…. but too much haste normally means alot of errors!
    Only time will tell….

    • 8 months ago

      Hi Toby,

      Thank you for sharing how positive your experience selling with OnBuy has been so far! We hope your peak season is a success. Why not get in touch to see if we can give your products an extra push?

      As always, if you need any assistance please do reach out – our team are more than happy to help. Best regards, OnBuy.

  • jim
    8 months ago

    argh postcard buyers, worse than magazine browsers in W H Smith
    dont do it
    on buy
    times money!

  • 8 months ago

    I see OnBuy are still allowing SwiftDeals to rip their customers off with extortionate pricing RRP + 66% or more.

    This has been mentioned on here before.

Featured in this article from the Tamebay Guide – companies that can help you grow and manage your business.

OnBuy.com

A rapidly growing UK-based marketplace with millions of buyers, OnBuy.com offers sellers risk-free selling with lower fees and immediate payment by PayPal.

ChannelAdvisor

ChannelAdvisor is a leading provider of cloud-based e-commerce solutions that enable retailers and branded manufacturers to integrate, manage and optimise their merchandise sales across hundreds of online channels

See More Companies >

Recent Comments

9 hours ago
CB: Maybe people should care a little more about the way the big boys treat the...
9 hours ago
tyler: @Jill I really do not care what Amazon pay to who, they conform to current...
12 hours ago
Steven DELANEY: The CWU doesn't keep threatening. Royal Mail have gone back on there agreement not the...
17 hours ago
Jill: So glad you are all shipping out to Amazon. That would be the same Amazon...