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BigCommerce Google Cloud Platform migration sees faster load times

By Chris Dawson January 23, 2019 - 11:02 am

A BigCommerce Google Cloud Platform migration is enabling more than 60,000 merchants powering online sales through BigCommerce to benefit from what they say is the industry’s fastest, most flexible and secure cloud platform.

It’s good news for merchants who have already benefited from the BigCommerce Google Cloud Platform migration, as they have seen, on average, an 81% improvement in connection times, which are now below 10 milliseconds. This has resulted in faster page load times, improved conversion and better customer experience.

In just three months, BigCommerce moved the majority of its customer base of more than 60,000 merchants to Google Cloud Platform while maintaining better than 99.99% uptime. Through the remainder of 2018, BigCommerce merchants experienced 100% uptime on the new hosting infrastructure – an important accomplishment during the busiest time of the year for retailers.

“BigCommerce has processed more than $21 billion in sales and now supports merchants in more than 120 countries. As our merchants continue to grow on the platform, we take pride in delivering world-class performance and a scalable hosting solution that works as hard as they do. Throughout our sustained growth, BigCommerce has always provided merchants a secure platform with near-perfect uptime and industry-leading performance. The decision to move to Google Cloud further extends our commitment to reliability and scalability, backed by Google Cloud’s reputation in security, performance and innovation.”
– Brian Dhatt, CTO, BigCommerce

As a component of the migration, BigCommerce will leverage Google Cloud’s scalable infrastructure and global footprint, which includes 18 cloud regions and 134 points of presence around the world. This means that BigCommerce traffic enters the Google network much closer to the individual shopper, providing a faster and more reliable connection between merchants and their customers.

Backed by a rigorous system of independent verifications that certify the platform’s security, privacy and compliance controls, Google Cloud provides additional protection for BigCommerce merchants via its multi-layered approach to security, global infrastructure and round-the-clock monitoring, resulting in unprecedented resilience against DDoS attacks and other malicious behavior.

BigCommerce expects to complete the full migration by next month.

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