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eBay says it will protect merchants affected by Hurricane Michael in the USA
It is the season. And that means adverse weather like hurricanes in the vicinity of the United States and the next weather event that could threaten marketplace sellers and ecommerce is Hurricane Michael. eBay has announced that it will be doing its best to protect sellers from negative buyer reviews and performance sanctions that are unavoidable.
Specifically they note that merchants in the United States will not receive defects for stockouts or unresolved cases with buyers and late shipment rates will not be impacted. What is less clear is how they determine such action.
But as they say in the announcement that you can read in full here:
Forecasters have advised that Hurricane Michael is expected to have direct and major impact to the Gulf Coast in the middle of this week.Please stay safe and take care of what’s important right now: you, your family and your community.
Given the extreme weather may delay pickup or delivery of your shipments, we are closely monitoring the path of Michael and carrier updates. We will update this Seller News Announcement as more information is available. If your business is likely to be impacted, we recommend getting your shipments out as soon as possible.