7: Retain and Expand
Now you have set up an ecommerce site and began promotion, you need to retain a cabal of loyal customers in order for your business to grow.
In the seventh section of the DIY eCommerce Guide, Retain and Expand:
- Learn how to convert browsers into sales and then turn those converters into loyal customers
- Discover the benefits of CRM and CEM for your business
- Find out how to create a seamless user experience that keeps your customers coming back for more
- How to use all of the above to further expand your business
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