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About
About

The Future Retail Strategy Congress is an event for the industry to discuss the next generation of customer experience. In a highly competitive space, retailers are fighting for their customer share.

The key for many lies in understanding their customer, gathering insights as well as harnessing technology to improve the customer experience.

Innovative case studies from the likes of Shell Retail, 02 Commerce, River Island and Time Inc will offer an insight into how they are using technology to create a truly unique customer experience which also manages to engage with customers.

Exclusive for 2017 is a Workshop delivered by GlobalData Technology focussing on appealing to ‘Millennials’, it will offer delegates the chance to understand how retailers can appeal to this new wave of shoppers.

The cost of the conference is £1550 for retailers.

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