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eBay Fees to go up but eBay Shops get more freebies included

By Chris Dawson February 28, 2017 - 2:23 pm

eBay are changing fees for business sellers. The bad news is that shop subscription fees, additional insertion fees and listing enhancement fees are going up. The good news is that shops will come with greater than ever allowances, which if you use them all, will mitigate the fee increase to a large extent

The new Insertion fees will be effective from the 30th of March 2017, and eBay Shop subscription fees and allowances effective from the 1st of April 2017.

No change to Final Value Fees

Let’s get the really good news out of the way – Final Value Fees are not being increased. They will stay the same for all sellers and this is probably the area of your eBay invoice where you pay the most and so no change is a relief (as it’s unlikely we’d have seen Final Value Fee reductions).

It’s also worth noting that there will be no change to to selling fees or listing upgrade fees for private sellers.

What will the increased Shop Subscription cost impact on your eBay invoice be?

There’s no way to dress up the fee increases except to say it’s not great news. However, if you’re running a business you need to be a little bit dispassionate about these things. Your eBay shop subscription should in the grand scheme of things be relatively low in comparison to your overall eBay invoice total.

To put it into perspective, when I was a full time eBay seller I was quite happily paying £50 a month for an eBay Featured Shop and never thought twice about the cost. At £69 it’s going up a bit (from £52.17) and no one likes a fee increase. However at the end of the day, if it’s the correct subscription level for you, it’s not going to make a big difference to your eBay bill compared to the large amount of final value fees you’ll be paying.

What you’re getting added in to your Shop Subscription

List more items

More inclusive fixed price listings for all eBay Shop subscribers. Basic shops will get 250 (up from 200) free fixed price listings, Featured shops will have 1,500 (up from 1,200) and Anchor shops won’t seen an increase, mainly because they already get unlimited free listings.

New ways to sell

Inclusive 7-day auction-style listings in addition to more fixed price listings. Sellers have been telling eBay that they want some free listing fees for auction-style listings included in their shop subscription so eBay have added them in. Basic shops will get 50 free auction listings, Featured shops get 300 a month and if you subscribe to an Anchor shop you’ll have 500 free auctions each month.

We know that many sellers prefer fixed price listings to keep sales velocity high, but there are plenty of sellers whose business majors on auctions so it could be time to open a shop for them. Even sellers who habitually use fixed price formats may have some distressed stock, returns or the odd job lot for which an auction is a more suitable listing format.

Listing upgrade credit

Monthly credit to spend on listing upgrades and Promote your listings (Nothing for a Basic shop, a tenner for Featured shops and £20 for Anchor Shops each month).

I know many sellers who never experiment with listing enhancements so this is an ideal opportunity to discover if they would work for your business. Ten or twenty quid isn’t going to change your world, but as you are going to get it you might as well use it, but track results to find out which products listing enhancements work for and which don’t. If you discover that a listing enhancement works for a product set, it may be worth investing in them long term if it increases sales velocity or results in higher final values for your items.

eBay packaging voucher

A voucher each month to spend on eBay-branded packaging supplies (Nothing for a Basic shop, a tenner for Featured shops and £20 for Anchor Shops each month).

The thought of a business with the scale to justify an Anchor shop worrying about £20 worth of packaging doesn’t imply that this is worth much, but seeing as you’re getting it you may as well make use of it. Free packaging is free packaging and eBay’s branded packaging certainly makes a delivery stand out.

Further reading

eBay Shop subscription fees and benefits from 1st April 2017
Which level eBay shop should I subscribe to?
eBay Optional listing upgrade fees from 30th March 2017
Full eBay announcment

  • 8 months ago

    If you use the upgrades and the free packaging it isn’t too bad, but subtitles are the most expensive line of text ever. Searchable but too expensive.

    Packaging amount won’t go far tho, let us hope it means more visibility though.

    • 8 months ago

      Subtitles are not searchable for years unless buyer select to search within the title and description (which they rarely do).

      They are great addition however allowing you to stand out in crowded search results in most categories. Do mind that fashion which defaults to gallery view do not include subtitle so spending any money on that when selling fashion is pretty much giving money to eBay.

    • 8 months ago

      Subtitles were not searchable at one time but they have been searchable now for a few years, if it doesn’t find the keyword or keyword string you search for it will also search your description.

    • 8 months ago

      Was editing but ran out of time …. should say

      Subtitles were not searchable at one time but they are searchable now if it doesn’t find the keyword or keyword string you search for it will also search your description as well without ticking the box. This is why it is important to add a well keyworded description without all the non product specific data.

    • 8 months ago

      It’s a shame that subtitles don’t ‘help you stand out’ when viewing the search result pages from the eBay App, or mobile view. You can still see it when you drill into the product though.

  • james
    8 months ago

    could have skipped most of the article and gone with:

    ebay find sellers dont want to pay for “upgrades”, so ebay’s charging EVERYONE £20 a month, EVERY month, for “upgrades” they dont want.

    “new ways to sell”? oh this must be another paid ad, it’s probably laser-focused too.

    may as well tell me they’re charging £20 a month for “increased cosmic good will and a general feeling of calm”. it’s tripe, dress it up as lamb all you like.

    • Thomas
      8 months ago

      £20 subscription fee would not be too bad, but it is £25 from April (up from £17.38) !!

    • Alan Paterson
      8 months ago

      to be fair ebay have not increased their shop subscription prices for years. We run several featured shops and I personally think its value for money. There has been a lot of improvements and developments recently – new seller hub , concierge etc. I don’t grudge the increase.

  • 8 months ago

    Perhaps due to the amount of sellers and competition on eBay now, paid upgrades are the way forward, I use them so the extra will be used up and offset the rise in costs.

  • Richard
    8 months ago

    Changing = increasing.

  • Andy R
    8 months ago

    Predictably, Ebay has hiked its fees.

    Will the site be more reliable? No.

    Will Ebay policies be any fairer to sellers? No

    Will sellers get their items seen consistently across Ebay worldwide? No

    Will the checkout work properly? No

    Will Ebay give back fvf fees on refunds made to buyers due to Ebay checkout issues? No

    Will Ebay stop hiding behind Luxembourg and pay its UK taxes? No

    • Alan Paterson
      8 months ago

      I dont agree.

      Ebay have not increased their fees for shop subscriptions as far back as i can remember (and thats pretty far).

      You say: ” Predictably, Ebay has hiked its fees.” – prices go up with inflation – why should ebay be any different.

      You go onto say: “Will Ebay policies be any fairer to sellers? No” I am not sure if you are aware of ebay policies – but they have become FAR fairer to sellers over the years – especially the new evaluation for TRS.

      You continue: “Will sellers get their items seen consistently across Ebay worldwide? No” – I have heard a lot of complaints about Best Match which is powered by Cassini – whats the problem? It seems everyone wants to be on the first page – not possible .

      You finish “Will the checkout work properly? No
      Will Ebay give back fvf fees on refunds made to buyers due to Ebay checkout issues? No” – I receive sometimes over 100 payments every day and have had no real problems with customers being unable to checkout.

      Its as if we are talking about a different ebay.

      It seems you have had a lot of bad experiences – i don’t share them.

    • Richard
      8 months ago

      @ Alan Paterson – Indeed, prices DO go up with inflation.

      The vast majority of ebay’s fee structure is linked with the final selling price – therefore they already get their inflation linked price hikes.

    • Alan Paterson
      8 months ago

      To Richard above. With respect, we were not talking FVF. By your logic then, there should not be any price hike ever for shop subscriptions because of FVF remain constant percentages of increasing prices in the marketplace? Please remember that shops are additional services on top of FVF and always have been. The improvements on the presentation of the shops and the development of the eBay platform so as sellers like us can get out shop looking “professional” has improved immensely over the years. My point stands. In line with inflation we are actually paying less now for a shop that we did 10 years ago. That, along with the money that Ebay are constantly spending in developing the platform – I don’t grudge them a price hike in the subscription – especially where there are “freebies” to help balance it out (not that I think this was required). It’s no different from a conventional shop – I am obviously paying more for my rent on my bricks and mortar premises than I was 10 years ago – to ask my landlords to factor in percentages in profit margins for my inventory would be ludicrous. The subscription for the shop should not be confused with FVF. The system is fair and the price increas warranted.

  • Andy R
    8 months ago

    Is it my imagination, or has the £269 anchor shop price been arrived by adding the old £217 anchor fee and the £52 featured shop fees, together?

    Are Ebay execs really so unimaginative???

    Hey guys, how much d’ya reckon we can take them for?

    Let’s add the old featured price to the anchor price and charge the suckers £269.

    Great idea !!!

  • elvis
    8 months ago

    For anyone interested. Here is which store subscription is cheapest for the number of listings you have. This excludes ebay packaging and promo vouchers.

    536 listings or less for basic
    537-5549 listings for featured
    5500 listings for anchor

    • Andy
      8 months ago

      Hi, can you clarify how you calculated the best shop type to have, as when I worked it out based on the new prices for example a Basic shop will cost £25 for 250 listings per month over that they are charging 15p per listing. So if I work that out taking the 536 of the 250 allowance leaves 286 listings at 15p each which will add £42.90 + £25 shop fee equals £67.90 per month. So you may as well go for the Featured shop at £69 per month or have I missed something.

    • 8 months ago

      It’s actually 544 listings when you’ll pay more for a Basic eBay shop than for a Featured Shop.

      Calculations are at https://tamebay.com/2017/02/which-level-ebay-shop-should-i-subscribe-to.html

  • Jay
    8 months ago

    So… the Anchor shop goes from £217 to £269? And that’s nearly a 25% increase?

    Is it me or is that very high?

  • RJ
    8 months ago

    Greedy Greedy Ebay….shame on them

  • SAM
    8 months ago

    I cannot believe they are actually increasing the price of a Featured shop and trying to buy you off with a few free auctions and silly enhancements which we do not want it is a RIP simple as that.
    It is not worth it for us plus those ebay branded supplies are not exactly the greatest of quality we bought 3,000 D1s and there always bursting.
    RMG prices rises and now this they are really just the home of Argos and Tescos now. FVF are high enough on these online marketplaces as it is. We really only have it for the international and that is getting poorer all the time and it can be hassle, we are selling more in source markets than on ebay overseas now, £25 a month to webinterpret also and their cut it is not really worth it for what you get. Boost for FBA again these people never learn. They are are far 2nd behind Amazon now and this is all they can come up with. Look at Ireland FREE shops for a year, they are just ripping of UK business sellers now. We will drop the featured shop to basic get rid of Webinterpret also and concentrate on our niche sites, not paying £70 a month to them.

  • 8 months ago

    Years ago we’d use auctions as ads to promote the Buy It Now listings, Auctions are always time ending soonest so will always be at the top of search before they end.

    When doing auctions for this purpose years ago, I’d find the best time of the day/week from Terapeak for selling these items and get my auction to end just after this, link to my BIN item in the description and improve sales.

    May have to return to the old eBay methods too now and use a few auctions.

    Interesting 🙂

    • Mark
      8 months ago

      Only problem with that – if your auctions (overall) have a low sell through rate, they get buried – so your signpost disappears.

    • 8 months ago

      Worth a test though, used to work years ago but then a lot of things used to work years ago but they don’t now.

      Test, results and test again, do more of what works and less of what doesn’t, now that hasn’t changed over the years 🙂

  • elvis
    8 months ago

    Someone I know has 1649 listings so they will be £1.50/month better off with this increase as the free listings has increased from 1200 to 1500 so its not all bad for everyone

    • 8 months ago

      Isn’t it better to spread the cost of the shop over sales rather than listings, I mean one really good listing can generate thousands of pounds of sales a month, so thinking of it as an advertising cost of sales rather than a per listing cost may be another way of looking at it.

    • Nev
      8 months ago

      You mean £15.00 a month better off! 0.05p a listing x 300.

    • james
      8 months ago

      so a £17 price rise to gain a £15 saving is “better off”?
      are you including the fact that they increased the cost of the “free listings”, so you’re actually paying £17 for the same as you got for £12 (or less) last month?
      is it me that’s missing something? or does a forum of professional sellers really have no awareness of cost v return?
      and dont start saying “envelopes!” like anybody actually wants them, if they did, we wouldnt be forced to pay for them (and i’m about 99% certain that forcing someone to pay for something they dont want via this subscription model, especially when it’s over-priced compared to the market price for the equivelent, AND is branded advertising, is completely against EU and UK laws. any lawyers care to chime in on it?).

    • 8 months ago

      @james

      Not sure how they are “forcing” you to buy the packaging, the choice is yours, I think they are just giving you £10 off the cost, if I read it right.

      Your right about the price hike, they tell you they are giving you more because they put the listing price up. I guess they qualify that by saying the prices were increasing anyway…

      It always depends on how you look at things, my beer glass is always half empty so I am in need of another.

  • Andy R
    8 months ago

    It’s still a big fee hike for anchor shops and can’t agree that these supposed benefits offset it.

    US Ebay allows sellers to pay their anchor shop fees annually, getting a substantial discount.

    Why doesn’t Ebay UK do the same? We can only pay monthly here.

    Not looking pretty on the Ebay message boards about this. Real anger there at the fee rises.

    • Alan Paterson
      8 months ago

      Nobody likes to pay more for a service. However, there has been no price hike for years. Too be honest it is probably overdue.

  • Terry
    8 months ago

    I have a featured shop so yes, I will make use of the extra 300 listings, I was using them anyway and having to pay per listing above 1,200. So, I now HAVE to pay for 300 more listings, even if I decide I don’t want to use them.

    As for the rest of it, nothing in there I asked for or wanted. Money for old rope.

    Wouldn’t it be a revolutionary idea for E-Bay to actually do something to encourage sellers, thereby benefitting from the fees from increased sales, rather than just keep taking from sellers and making the whole enterprise progressively less and less attractive.

    Since late 2016 I have been putting my efforts into channels other than E-Bay, I don’t think I will be able to walk away from E-Bay any time soon but I do have that dream, and if one day it becomes possible, I shall be gone like a rat up a drainpipe !

    To top it all, having just logged into my seller hub, I am now getting Clic Sargent adverts where my seller hub was, all the information I want to see is now shunted down off the bottom of the screen. I am TRYING TO WORK here E-Bay, and half the time, rather than assisting me with selling, you are taking up the time I could and should be spending on selling. Just provide us with a good platform to sell, and then leave it, and sellers the hell alone ! Sit back, rake in the final value fees, and go play golf.

  • 8 months ago

    Not a disaster for us — to be honest, most of what we pay is FVF and that’s how we like it: ebay wins when we win. We don’t mind paying a few quid for a seat at the table, but all these add-ons are only valuable if we would pay to have them. The “total value” is downright misleading — I think I probably mind having someone pulling the wool over my eyes more than the price.

    Let’s take a look at those packaging supplies, for example:-

    I can buy 36 rolls of ebay tape for £42.75
    http://www.ebay.co.uk/itm/Official-eBay-Branded-Parcel-Packing-Packaging-Carton-Sealing-Tape-48mm-x-66m-/182370062463

    Or I can go on Amazon to the Swiftpak store and buy 36 rolls of identical white acrylic polypropylene tape (“Fragile” instead of “eBay”) for £28.02 or brown tape for £22.99
    https://www.amazon.co.uk/Swiftpak-DENVA-White-Printed-FRAGILE/dp/B01IMVJNQK

  • Gareth
    8 months ago

    eBay’s profits may be on the up, but the general global economic model is in tatters, and most everyday sellers are finding it harder and harder. A forced increase in fees (whilst PR dresses up the benefits), doesn’t help seller’s or eBay. I’ve been with eBay almost since the beginning, and some of the seller’s in a similar field to myself who have been going just as long are starting to drop like flies – quite a few have left eBay altogether.

  • John
    8 months ago

    Ebay are about dead now and Amazon will finish them off.Ebay had something Amazon didnt ,auctions.Ebay makes no use of that fact and now wants to charge 30p per auction listing to finish them off.They really are crazy.The last five years they have had one focus.Try to increase fees to cover up the fact our business is going backwards.
    I dont really care as we sell 70% AMZ 24% webbie 6% Ebay now anyway,but the market needs a strong Ebay.Crazy the way they have been managed.

    • 8 months ago

      The lack of focus is one of the reasons we are downsizing our eBay shop. As we sell collectables we have moved a third of our business to Catawiki (www.catawiki.com) as they appear to be quite strong in Europe (although a little limited in the UK at the moment). They seem to be gunning for eBay’s old auction business!

  • Neil
    8 months ago

    Just closed my Featured shop after 14 years. Price hike was the last straw.
    Looking forward to a stress free life

  • northumbrian
    8 months ago

    we think ebay have confused packaging with patronising

  • Andy P
    8 months ago

    I was already considering opening an ebay.com shop in addition to my basic UK shop, so I guess taking a featured UK shop will be just about worthwhile to me.

    What is really chiselling and pathetic though in the face of big price hikes are the petty little limitations in those freebies….

    Free 7 day auctions, but seemingly not 3, 5 or 10 day! Why?

    No refund of additional auction listing fees (over free allowance) if an item sells, the US get this.

    Monthly packaging allowance, make it quarterly like the US so we are not buggering about with little orders. As it is now I think I’ll just get a free pack of ebay tape a month and then stick it up for sale at 10% off their price as a means of spiting them.

    Why not offer a discounted yearly subscription like the US.

    Best of all ditch the freebies altogether and give shop subscribers access to a human being to resolve problems, rather than some unintelligible automaton, on a phone line that sounds like it has been routed via North Korea, who has no interest in resolving your problem.

  • Andy R
    8 months ago

    I think the reason fvf fees haven’t risen is a tacit acknowledgment that things are not selling like they used to on Ebay.

    Hence the need to get more money from sellers through fixed fees, i.e., things you have to pay without selling a thing – like shop fees.

    It’s like the government switching from income tax to vat

    It also gives Ebay no incentive to fix the problems plaguing Ebay buyers and sellers on the site, if they derive an increasing amount of income from flat fees. It no longer matters if your sales dive, they still get paid.

    The only winner from these fee rises is Ebay.

    Diversifying onto other platforms is crucial for any serious seller. And not just one alternative – use as many as are viable.

    That way you limit the squeeze Ebay or Amazon can put on you through fees / policies / system problems.

    If there’s enough of a ruckus about this from Ebayers, there might be a rethink. They’ve backtracked before.

    • SAM
      8 months ago

      They cannot really raise fees they actually have more competition now. We are paying between 10% to 13% on some of the niche Mirkal markets and NO Built for profit Shop FEES, we started looking for alternatives last year away from A+E, we actually read an article here and started trying some of the EU marketplaces, we even tried that ONBuy but it is going nowhere. One of the Mirkal markets we are on in the last 3 weeks I have seen 3 other ebay/amazon traders appear also we are speaking guys with 50,000 FB people are looking elsewhere.

      FVV and now high sub fees plus RMG price rises they are an expensive platform and that will reflect in prices and customers will walk even more. So they have raised shop FEEs and tried to sugar coat it with “utter rubbish” and call it FREE treating us like complete idiots totally the wrong tactic.
      They will take advantage of UK sellers once too much, they actually helped Amazon a couple of years ago with their Defects system that is when we went onto FBA. I thought they may have seen the error of their ways but alas No it is a shame but they just cannot get the right people in charge, no innovation no new ideas.
      We are dumping the featured shop we will go from 1200 listings down to a core 200 and lose the international, we will save on webinterpret sub fees and FVV also. Less can be more if you play it right.

      Most our international is elsewhere now. We could do better with the stock elsewhere it is not exactly like eBay is Booming, we were 20K down on last year on eBay it is in decline and it is rapid now. When I sell some Amazon top 100 items which fly off the shelves there and there is 2 or 3 a day on eBay there are issues.
      Personally I cannot wait for Facebook now to get on this we really need something new A+E only help themselves and they are not good long term for everyone in the UK market.

  • Whirly
    8 months ago

    If it’s profitable, stay, if not, leave. The *total value* thing is just corporate talk bingo BS but what do you expect from a bunch of suits.

    eBay is seriously good value for money if you sell something folk want. I’m a big fan.

    • J
      8 months ago

      No one is talking about staying or leaving. The issue I think is why make these constant changes that do not seem to help the sellers.

  • James
    8 months ago

    Hi sorry if this is a silly question
    So if your item sells you pay the 10% final value fee if you have a subtitle will you pay 1£ fee each time this item sells or only every 30 days when the listing renews you get charged any “additional” listing fees ?

    Thanks any help much appreciate
    Kind regards

    • Jonathan
      8 months ago

      Fees for listing upgrades on GTC are charged every time the GTC listing relists (i.e. every 30 days).

      I have second category added on a few items so I know this to be true.

    • 8 months ago

      Subtitles are paid once per listing or relist, regardless of duration or number of items on the listing 🙂

  • Jonathan
    8 months ago

    You know what? I’m fine with this. I’ve got a featured shop and from where I’m sitting my monthly invoice payment won’t go up and I get a bunch of extra stuff.

    My featured shop subscription goes up by £17 and there’s 5p extra per auction but I get a) extra free listings worth double that and b) free auctions and c) some free listing upgrades and d) heavily discounted premium package to use for high-price items…and why should I be seething with rage like some of you lot again? I’m getting more or the same for less money from the numbers I’m looking at. If FVFs had gone up we’d be having a very different conversation. But they’re not. So we’re not.

    I’ve found eBay CS (who have been deluged with calls today) to be helpful in recent times – I’ve had late delivery dings removed, I’ve had negs removed, I’ve had suspicious buyers dealt with. The Dublin call centre is excellent and the not-Dublin call centre also has their moments and they are trying their best.

    • chrissieboy
      8 months ago

      Hi, i’m glad you’re fine with this, as i’m sure others will be, however most people will not be and so ebay loses more sellers/buyers which cannot be a good thing. The competition is growing, there are more options yet ebay seem intent on killing the goose. As for CS, their generosity will be self-serving, they won’t want to lose another seller so will keep you sweet. FVFs, wait till next time, they’ll be next. Switch the lights off on your way out.

    • Alan Paterson
      8 months ago

      A positive post! well said Jonathan – I could not agree more. My experience recently with CS in Ireland has been nothing short of excellent. Cant fault.

      I am dismayed at some of the posts on this thread. Its as if they are dealing with another ebay.

  • Hexman
    8 months ago

    23% increase for my Anchor shop.

    The Site don’t work properly – New seller hum “Losses” Stock For You…

    Wish I could Rip my customers off with a 23% increase and supply sub-standard products…

    What a fecking joke,

    I don’t want eBay packaging (just increases the risk of theft) or listing upgrades & I don’t use auctions.

    • SAM
      8 months ago

      The packaging is not great anyway the D1 are slightly heavier than the mail lites we were using which we still need to buy for other markets, we have a lot burst at the sides. When they were doing the buy one get one half price we bought 1000s so we stuck with them, but brought down our packaging cost for about 6 months, but we will go back to previous supplier when they are gone.
      Were essentially advertising for these people for free also just for them to make more money out of it all to compete with Amazon on the cheap, am fed up of them now they are taking advantage of UK sellers, enough is enough. the site does not work it is really awful, we were having to refresh listing the other day just get them to show. Plus all these upgrades (con) will not even show on mobile.
      We have just put 600 units into Amazon, stuck between a rock and a hard place, the cost are much the same without so much of the hassle.

      I would not say it increases theft however that has stayed much the same “high”.

      Times are getting tough for small biz in the UK and this US multi national just made it tougher, if this is all they can come up with in the UK it is time for Lawler to GO, she is doing nothing for UK small business just so poor no imagination, no innovation, they are as bad as some investment bank just take take take.

    • 8 months ago

      Hey Sam, Tanya Lawler has already left eBay… you must have missed it 😉

  • Graham
    8 months ago

    I have a featured shop and it will be more expensive – for me around £26 per month – the monthly fee increase is nearly but not quite compensated by the 300 increase in free listings – worse off because of the 1p increase in listing fees – does not sound a lot but 5000 items at 1p is £50. The free auction listings is something I will try and use but does fit well with my business – the optional extras are next to useless.

    My main gripe is the the gap between a featured shop and a anchor shop – the fee is vast – there should some scheme of transition – it will take a long time for me to list a 100000 items which in my field I could do. So in my case the limiting factor to increase my business are the listing and relisting fees – I rely heavily on the random 50000 free listings – but because they are random ( and I can understand why) I am never prepared and can only list at the most 300 items in a week – I use it for slow moving items and it is a great help.

    So ebay have increased their fees by nearly 25% when inflation is around 1.8% showing a total lack of respect for the sellers.

  • Jack
    8 months ago

    The dealbreaker for me with a featured shop is 300 free auctions that we’ll probably have to start at 99p. I’ll bet you can’t start them at £9.99 so no use to anyone who doesnt use auctions. I have already put 3,000 listings into hibernation waiting for a 50,000 free listings day which is long overdue. I’m not paying 5p per listing for 3,000 items. eBay have priced me out of listing old stock that I can sell on my website. In the USA they have made achieving TRS status/Higher visibility 5% harder but offer the choice of advertising to get more visibility. Their business model is to make money out of sellers poor performance. They don’t want great sellers. They aim to make money selling visibility & stealing 10% of out postage.

    If you dont believe me read this & remember that what happens stateside crosses the water soon after.

    – The Top Rated Plus final value fee discount will change from 20% to 10% on qualifying listings on May 1, 2017. (eBay is also raising the bar for becoming TRS: The tracking requirement to qualify for Top Rated Seller status will increase from 90% to 95% on June 20, 2017.)

    – Final value fees for sellers who do not meet eBay’s minimum performance standards will increase by 4 percentage points on items sold on or after May 1, 2017

    eBay is removing product listing ads that take shoppers off of the eBay platform. eBay will replace those ads with Promoted Listings – in other words, pay to play. However, eBay currently restricts the program to multi-quantity items in certain categories, and only eBay Store owners can participate.

  • 8 months ago

    Like many changes, it will not suit all people, I currently have 240 items in my shop, so the increased selling limits will help, but I then pay more when I go over that amount.

    Amazon v Ebay

    Amazon charge £30 per month and also take 18% sale fees

    January my total sales value was 45% on Ebay / 55% Amazon

    Total Fees I paid were 35% Ebay / 65% Amazon

    I am glad that Ebay did not increase the cost of the final sale fee.

    Also Amazon seem to think they are entitled to about 15% even if you have to give a refund, you lose, they win.

    Customer support on them both is about the same, useless! Although contacting Ebay in Dublin does get you a better response.

    But we have to live with it or do something else, we don’t have that much choice at the minute.

    I could go and spend £3,000 on Google Adword / FB advertising or other but what would that bring in?

  • northumbrian
    8 months ago

    this packaging thing is unbelievable we do ebay a favour[at our expense part from a miserable £20] by giving their brand exposure, then they big it up as if they are doing us the favour

    • james
      8 months ago

      but we’re still going to keep paying them, and they’re going to keep ripping the p**s as long as we do.

    • Alan Paterson
      8 months ago

      To james above. Thats not really fair. How are ebay doing that?

  • Leader of the Banned
    8 months ago

    The dealbreaker for me with a featured shop is 300 free auctions that we’ll probably have to start at 99p. I’ll bet you can’t start them at £9.99 so no use to anyone who doesnt use auctions. I have already put 3,000 listings into hibernation waiting for a 50,000 free listings day which is long overdue. I’m not paying 5p per listing for 3,000 items. eBay have priced me out of listing old stock that I can sell on my website. In the USA they have made achieving TRS status/Higher visibility 5% harder but offer the choice of advertising to get more visibility. Their business model is to make money out of sellers poor performance. They don’t want great sellers. They aim to make money selling visibility & stealing 10% of out postage.

    If you dont believe me read this & remember that what happens stateside crosses the water soon after.

    – The Top Rated Plus final value fee discount will change from 20% to 10% on qualifying listings on May 1, 2017. (eBay is also raising the bar for becoming TRS: The tracking requirement to qualify for Top Rated Seller status will increase from 90% to 95% on June 20, 2017.)

    – Final value fees for sellers who do not meet eBay’s minimum performance standards will increase by 4 percentage points on items sold on or after May 1, 2017

    eBay is removing product listing ads that take shoppers off of the eBay platform. eBay will replace those ads with Promoted Listings – in other words, pay to play. However, eBay currently restricts the program to multi-quantity items in certain categories, and only eBay Store owners can participate.

  • 8 months ago

    I think removing adverts that take shoppers away from Ebay is a good thing and something that has niggled me

  • Robert
    8 months ago

    To be a Top Rated Plus seller takes a lot of work and effort. And now the thanks we get is a final value fee change from 20% to a mere 10%? You’ve got to be kidding me – that’s an outrageous fee differential. I’d prefer to have a definite $30 credit as opposed to the quarterly proposal now on the books. I’ve often thought it was time after 14 years on Ebay to through in the towel. This modification of the fee schedule is an incentive for me to retire from Ebay and I guess for the first time I’m giving it serious thought.

  • 8 months ago

    Do some of these changes affect only the US? UK final value fees discount has been 10%, not 20% for some time now.

    Swings and roundabouts for me, almost all my selling is used goods, all items unique. I’ve two shops which will both have 1800 listing, one there already, the other within 3 months, and a 3rd with hopefully 600 by April – so hard to get there though with individual used items, every listing has individual photos and descriptions – but the changes suit my business model just fine. Price of enhancements has put me off, so something to try, and a few extra envelopes – well, gift horse etc. My listing are mainly bin but I also do auctions on 2 shops, though 7 days is not ideal, better than 13p a time though.

    I have niggles about ebay, but on the whole excellent, CS in Dublin faultless – even removed my first neg on nearly 6000 feedback, which was unexpected but nice. Hate the DSR side of things, but have redone my postage to suit the system.

    Nothing better out there for the used items market.

  • northumbrian
    8 months ago

    a potential unintended consequence of ebay branded packaging is extra customs scrutiny and charges

  • 8 months ago

    It’s worth mentioning that if you sell overseas and you allow Webinterept to translate your listings, you probably would need an Anchor Shop. You need to factor in for every UK listing you have, they may multiply it by something like 15 to sell on other countries marketplaces. You could end up unwittingly having to pay for a lot of listing fees.

  • Leader of the Banned
    8 months ago

    I’ll be using the reasonably priced “Wonderlister” to take advantage of the free USA & German listings they are offering. eBay still has not managed to work out a way for us to migrate our inventory to .com or .de so this tool is essential if you just want to list your old stock on 50,000 free listings day or take advantage of the free overseas listings. http://www.wonderlister.com/pricing

    Has anyone managed to find out if the free 7 day auctions they are offering have to start at 99p or not?

  • John
    8 months ago

    Re selling through EBay, this month will be my last one, I’ve had enough of their Fees (especially on Postage costs) so I’ll be looking at alternatives.

  • 8 months ago

    A measly 50 more fixed priced listings a month for Basic? Should at least have doubled, if not 500/month – The sub costs almost a third of Featured, so why not give a proportional amount of listings. (Those 50 auctions add little, save stock clearance).

    If most revenue comes from FVF, then why not encourage sellers to list more. Rather than trying to be petty and make 9p (now 15p) for extra listings; give them for free, allow sellers to grow their their business and take the 8,9,10% FVF on greater sales!!

    It’s all very well saying the monthly sub should be a relatively small part of your final invoice and that, by using their calculations new/old, if offers better value, but that jump up to £25 is still a kick in the teeth – the site is full of bugs, layout inconsistency, adverts trying to take people off-site (incl. to direct competitors) and as for the now accepted as ‘normal’ FVF incl. postage costs …..

    They know full well that for certain types of sellers Amazon is not an option, striking out on your own can cost at least as much (before you even get the traffic) and Etsy/Catawiki/Etc have never reached the critical mass needed to compete.

    We are, in short, hooked!

  • noob
    8 months ago

    Can anyone tell me the cost to list an item on good till gone,

    With no shop after the shop fees have gone up,

    I am a business seller,

    Thanks.

  • 7 months ago

    Every year I find it harder to understand eBay, years ago I used to trade via a Basic Shop but switched to Private Seller status when they started moving goal-posts. I’m a small seller within a specialised market so that’s acceptable and eBay’s war with Amazon doesn’t effect me. I sell on Etsy and Catawiki rather well too, issue with former is getting noticed, issue with latter is the high postage costs to/from Europe.

    However for this year I was thinking of returning to a Basic Shop . . not now . . I refuse to be treated like a mushroom! How on earth giving the less than acceptable “seller experience” eBay dish out can they justify these enormous price hikes? Yes, enormous, because an increase should be expressed as the addition to the original and not the lesser amount many are quoting . . so these then are the TRUE figures :

    Basic Shop up from £17.38 to £25.00 . . . 44% increase!
    Extra listings up from 9p to 15p . . . 70% increase!!!

    . . . but Auction listing fees that I would still have to pay? 26p up to 30p . . . only a 15% increase!?! The “free auction listings” I would never use given that my account still gets “free 100 listings per month” and the “bonus” of packaging? I recycle.

    So . . how much do I intend to put my prices up for 2017 then? I don’t, nor do I see others wishing to either, we all know that is a slippery slope . . .

    . . . seems eBay doesn’t. Yet.

  • Heidi
    7 months ago

    I sell 200/300 items by auction every couple of months or so. It takes me ages to photograph my stuff and load them on the computer. A lot of my stuff goes for 99p. These fees for listing are going up from 9p per listing to 30p! This is a disgusting increase. Doesn’t make it worth my while which is a real shame as I used to enjoy selling on ebay. After all the fees are taken out I will get about 35p for every 99p auction! Don’t even get me started on the postage fees!

  • Andy
    7 months ago

    Costs going up as the website functionality goes down? It’s close to unusable for me on the desktop. Lags, delays, freezes, the works.

    It is incredible that a 1% rise in NIC receives such stern condemnation everywhere but Tamebay reacts to large percentage Ebay increases with almost blase regard.

    I look forward to Alan Paterson telling me how Ebay is marvellous and justifies the rise…

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