Amazon error prevents buyers completing purchases

By Chris Dawson January 3, 2017 - 10:10 pm

Amazon appear to be having problems on both desktop and mobile version of their site. Buyers are unable to complete purchases.

It doesn’t matter if you try to do a One-Click purchase, or if you add items to your Amazon basket and then try to proceed to checkout, buying fails and directs you to an error screen which directs you to the Amazon home page and suggests you continue shopping… which is what you were trying to do in the first place.

amazon-mobile-errorDon’t think that you can avoid the glitch by using the Amazon mobile app, that’s also borked and again points to an internal Amazon error and suggests you continue shopping.

We don’t know how widespread the error is or how long it has (or will) last, but if you’re not seeing too many Amazon orders come through at the moment it’s quite possibly simply because no one can complete a purchase.

We’re crossing our fingers that this won’t last too long, buyers unable to complete purchases isn’t a great end to the first working day of the New Year.

Edited to add: It looks like Amazon’s checkout was down for about an hour during which time purchases couldn’t be completed. Everything seems to be working again now.

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