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New OnBuy marketplace launches for seller sign up

By Chris Dawson November 7, 2016 - 11:00 am

OnBuy, a new British online marketplace offering zero selling fees, better margins and huge marketing support has opened its doors today for professional sellers to sign up.

OnBuy was first announced over three years ago but delayed their original launch and it’s taken longer than expected to prepare to open the doors. Now after three years of development, considerable investment and testing, they are ready to launch OnBuy to sellers today, the 7th November 2016.

Sellers are now invited to go to OnBuy.com/sell to register with OnBuy. Those who sign up first will benefit from early bird perks which will help support their sales by highlighting their products to visitors to the site.

Cas Paton, managing director of OnBuy laid out the case for sellers to sign up for OnBuy saying “For too long sellers have had a raw deal, with their profit margins squeezed by having to pay commission on every product they sell. OnBuy is different – there are no selling fees. We want to work with sellers, not against them or in competition with them. We are here to help them grow their business and customer base.”

OnBuy Fees

OnBuy have no sales fees, no hidden fees and a simple subscription model of £49/month (Exc VAT). OnBuy explain that their aim is for the vast majority of sellers the cost-per-sale under a subscription model will be lower than fees charged by Amazon and eBay, allowing vendors to sell at lower prices and pass savings on to customers.

OnBuy planned marketing

OnBuy are planning a big promotion campaign to consumers starting in January. This will be followed by a planned high-profile marketing campaign across online, print, TV, radio, and social media. One of the key benefits to signing up now and not waiting, includes getting early exposure and gaining market share. Sellers will be building a relationship with OnBuy and will be directly involved in their marketing push.

Sellers who sign up now will be also eligible for free product boosting, which works in a similar way to Facebook boosted posting and helps bring products to the attention of shoppers.

OnBuy is a trading platform and not a retailer – it does not hold any inventory so unlike other major online retailers, it will never offer products in competition with its own sellers. Payments are securely handled by Stripe. As a British company, OnBuy pays its taxes in the UK.

Is there space for a new marketplace?

UK merchants have wanted an alternative to eBay and Amazon for many years. Most of the alternatives which have been available haven’t gained traction to attract professional sellers but some do succeed.

Play.com/Rakuten failed miserably and whilst we’ve seen potential for eBid we still only know of one seller who has built a viable (albeit small scale) income there. However successful new UK Marketplaces that we love include NotOnTheHighStreet who specialise in gifts and more recently Yumbles have carved out a niche as a food marketplace. The guys at Flubit set themselves up to compete directly with eBay and Amazon and like OnBuy their proposition was that consumers could save against Amazon’s prices. Flubit have been massively successful leading to their launch of SKU Cloud last week.

OnBuy’s Price Proposition

OnBuy aim to attract consumers based on lower prices. They say “OnBuy helps to keep prices low by not charging sellers commission, allowing sellers to keep their prices as low as possible and offer OnBuy customers better prices than can be found elsewhere“.

Consumers love a deal so lower prices will be attractive, but in today’s maturing market we’re seeing other factors such as the speed of delivery (same day, next day) and convenience (Click & Collect, timed delivery) also determine where buyers purchase. Amazon are the monster driving the choice and convenience of delivery which is why so many consumers sign up to Amazon Prime but Flubit built their business by refusing to compete on service with Amazon and the simple proposition that if you shop with Flubit they’ll find a lower offer for consumers than Amazon’s price. Flubit have shown that price can trump service if the proposition is right.

OnBuy will have to quickly build a mass of consumers buying on the site in order to keep retailers engaged with the site. Online sellers are very prosaic and if a marketplace is successful they’ll embrace it. All OnBuy have to do is get buyers buying and seller recruitment will take care of itself.

  • Toby
    8 months ago

    Well, I have taken the jump in and just signed up. Its a long shot but will be interesting to see if it is a workable marketplace. I will be sure to keep you all updated

    • 8 months ago

      Hi Toby – thank you.

      OnBuy is committed to ensuring that we gain quick traction and have lined up several fantastic marketing partners for TV and Radio, as well as online marketing tools.

      Any early adopters of OnBuy will be pushed and favoured in all marketing activities throughout 2017 and beyond.

  • SAM
    8 months ago

    I have signed up, already had a stripe account also. First person in my area to list a product. Listing the product was fairly straight forward and they do international. Again the issue will be if they get traction. Changing how the buyer think in the UK market is so difficult people are pre-programmed. It is actually easier with overseas customers.
    Anyway my first product is £1 more expensive than going direct, £1.50 better priced than eBay and £2.50 better than Amazon FBA. Am not going to go mental right now as it is peak but will try some bits

    • Toby
      8 months ago

      When you say direct, do you mean, more expensive than going to direct to your own site?

    • 8 months ago

      Hi SAM

      Thank you for the sign up. It is well worth considering matching your own website price on OnBuy. The costs involved on your own website are likely to be more than on OnBuy, when you consider marketing, upkeep, hosting and development.

      OnBuy charges a flat monthly fee and we will be pushing products as hard as possible, but part of our core message is that we are typically cheaper – and we do try to encourage pricing to match sellers websites.

      Thank you, and we look forward to a long term relationship

      OnBuy Team

  • Gary
    8 months ago

    Do you have to start paying the £49 per month straight away? This is an issue as it will be a considerable amount of time before you can offset that whilst sellers and buyers come on board. I hope it works out for them.

    • SAM
      8 months ago

      I think I payed straight away. Well I certainly gave my deets. Am not expecting to make anything straight away. Anything new takes time to get up and going. It is up to these guys to push the site. I will add some pretty lines and see how it goes.
      I have said before on these forums we have needed a UK owned Marketplace for years. We are lacking in the UK for decent choice. It is a 30 day sub deal. Am not going to get a lot of time over the next few weeks to do anything much but I need a new project for next year.
      Look eBay fees and Amazon more so they are EXPENSIVE they add up there is only one winner in the end.
      In my area some products are just not viable on places like eBay and Amazon fees just eat all the margins up.

  • Alan
    8 months ago

    Does this site integrate with any 3rd party integrattions like Channel Advisor, Linnworks etc?

  • James
    8 months ago

    I’m concerned Onbuy are going to go the same way as Rakuten.
    I really don’t see how they are going to get many established sellers to sign up to their marketplace when there are no buyers.

    How does it make sense to charge £49 a month when I know that for at least 3-6 months I will get barely any sales? At most I become a beta tester for all the inevitable bugs that will come up.

    Ok so in 2017 I might get a few promotions on their marketplace for being a first adopter but by that time I will have already paid £100-200+ on subscription fees, I might as well spend that money on marketing elsewhere (where I am also likely to get a better result).

    I do want Onbuy to do well, competition in this space is welcome as Amazon and eBay have become somewhat of a duopoly but I struggle (and I hope I’m wrong) to see how Onbuy are going to gain any traction with this early day pricing model. They should work like a startup and gain traction first before charging such amounts.

    • 8 months ago

      Hi James

      I can assure you that OnBuy are certainly not going anywhere, we have a clear launch plan straight across every EU state.

      At this stage, we realise that early adoption isn’t for everyone – but those who take the jump early will earn positions and placements on OnBuy ready for the larger pushes. We are already marketing online, but we have several larger marketing plans scheduled.

      We have commitments with ITV and other outlets for 2017, so OnBuy is not going anywhere. With over 3m products already committed (awaiting upload), the site should populate quickly and launch to consumers very fast.

      Rakuten is a giant firm, and with that comes limits and procedures. Rakuten was a slow giant and over-employed while under delivering. OnBuy is a UK firm, we are only 20-30 people in size. Our shareholders and directors all work for OnBuy. We can move quickly, develop quickly and market quickly across the UK and the EU.

      If you have any specific questions please reach out to our seller team; sellerinterest@onbuy.com – we are more than happy to help.

      Many on Tamebay complain about eBid, but OnBuy has learned from those frustrations and launched a viable concept. We’re rewarding sellers with a fair & ethical platform to sell without the mess of eBay (uncontrollable mass “used” listings from consumers) or the competition of Amazon, FBA and other Amazon frustrations. We are a British marketplace here for the long run, and whether you join now or later, we are investing heavily to ensure that OnBuy is a success across Europe.

      Thank you for your interest and we hope to see you live soon.

    • Kieran Collings
      8 months ago

      I find it odd that a “British” branded marketplace says

      “we have a clear launch plan straight across every EU state”

      just as the UK is set to leave the EU, i am not sure Europe will be our very best friend once brexit starts rolling.

      I also agree with what James is saying, any sellers that do take the early jump have no guarantees of any sales, there is no proven track record of traffic, so sellers will be footing the bill of the marketing drive with no guaranteed return.

      Sellers need to take £500 per month for the £50 to equate to 10%, which is roughly what many sellers pay across marketplaces today, 10-15%.

      Most of the new marketplaces we have joined that wanted to charge a monthly fee at launch quickly dropped those plans after sellers criticised the move with the same concerns mentioned here, they quickly dropped those charges.

      Whilst i understand that onbuy will have no other way to make revenue other than the monthly fee, charging it at launch with no track record seems like a bad move to me.

      I would like another marketplace to suceed to keep the other marketplaces honest, but i would not pay £50 per month to an unknown site with no track record and a load of promises that there will be promotions and marketing aka traffic, i would be happy to try it if they offered a refund if a minimum sales amount was missed, or they provided free trial periods.

    • 8 months ago

      Thank you for the reply.

      Many sellers are very successful in Europe and we want to embrace that. Admittedly, no one knows what the landscape will be like after we officially leave the EU. However, no matter the landscape, there are likely to be trade deals and irrespective there are likely to be sales from EU countries.

      We are a British marketplace, but it would be very limiting for some sellers if OnBuy did not embrace Europe. We cannot ignore Europe.

      Your views on subscription are noted but the only want to make a difference to the marketplace scene is to launch, and that is exactly what we are doing. No new marketplace will have customers at day one and likewise no new marketplace can be completely free. We do not charge any other fees, so once the volume grows, OnBuy will prove to be successful – but we cannot be free (not only because of needing to ensure revue is flowing but also we need to ensure a standard of seller in our infancy) and OnBuy cannot charge commission, otherwise we’re back to square one.

      Those sellers who join now will be rewarded and prioritised.

      OnBuy has to start somewhere and as we said above, if it isn’t right for you now, please watch this space and join when the time is right for you.

  • Kieran Collings
    8 months ago

    I am amazed by the number of companies that launch so late and close to the peak season.

    Really it should be launched in the summer so that sellers have time to advertise before the peak period, it is all a little bit late now for 2016.

    Also a little bit rich to say you are an Amazon rival as a startup.

    I do hope it does turn into a decent site but have no time for it until Q2 next year.

    • 8 months ago

      Thank you for the message.

      While we understand your point about peak season, this was to enable OnBuy to have a good run through 2017 ready for the next large seasons. We know that many sellers will not join now for a variety of reasons, be it the perceived risk of just being launched or not having time in the busy season, which is part of our core strategy. Most sellers will join next year, and this is expected. By then, all of our procedures will be in place and the site will be working well.

      However, those who do take a view and decide to use our support team to get products listed quickly, right now, will see support with marketing and earned ranking positions into 2017.

      We would love to welcome you on board, but if it isn’t the right time, we understand that and there is no obligation to join now – you can join as/when you feel it is right for your business.

      Lastly, the obvious marketing benefits of stating “Amazon Rival” are pretty clear, but factually we are a rival in the truest sense; we are rivalling for market share and that is our primary goal. We have never said that we wanted *all* of the marketshare, but a slice of the action means better margins for sellers and better deals for customers. Ultimately we are keen to secure a healthy slice of the pie, across Europe. To do that, we are investing heavily in both development of the project and marketing.

      Thank you for your interest and if you have any questions please contact us: sellerteam@onbuy.com

  • 8 months ago

    How will your Buy Box work? Will it be solely awarded on price like Walmart or multiple factors like Amazon?

    • 8 months ago

      Hello RepricerExpress

      OnBuy is a number of key factors:

      Price
      Rating (Reviews of Seller)
      Impressions of advert
      Time (Seller Aging on OnBuy)

      There are a few other considerations.

      Obviously the factors are weighted and price is a high weighted item.

      Hope this helps – please feel free to contact us at: sellerteam@onbuy.com

  • Danny
    8 months ago

    We also have signed up today.

    I must admit, I am now thinking it was a mistake with a few issues.

    1) no ability to CVS import stock or update stock lvls
    2) no ability to export orders.

    These are 2 very important options for us, as 3rd party integration is very limited.

    Also it would have made more sense from OnBuy to offer sellers the option to sign up but not to start charging untill onBuy start the media push.

    The website says this will happen around feb 2017.

    So by then we would have spent hours creating an Amazon catalogue system of products, and paying over £250 in subs with the possibility of no sales.

    it is rather worrying.

    • 8 months ago

      Hi Danny

      Sorry to hear that you have been given wrong information, but you can export orders by CSV and our team are happy to help create products by feed.

      Please contact our seller team from your live help inside your seller control panel.

      Thank you

      OnBuy Team

  • Kieran
    8 months ago

    Who do you integrate with software wise, and who do you have plans to integrate with in the future?

    • 8 months ago

      Hi Kieran

      We currently are integrating with Linnworks as an app. This will allow stock & price import/export, order export and dispatch notifications.

      Products can be created online manually, or via our seller team in bulk.

      APIs and CSVs can also be used for stock & price, crawled regularly.

      We are approaching third parties with our API as / when new sellers request integrations from any third party.

      Thank you

      OnBuy Team

    • Kieran
      8 months ago

      Do you have a budget set aside for API integrations with software providers? As many will not do it for free for the same reasons as sellers will not pay £50 subs to an unknown, software companies will not generally integrate for free unless there is significant demand or they are paid to integrate.

      API integrations whilst easier than some technology still takes man hours of a developer and typically is going to cost a few thousand pounds in developers time.

      Most professional sellers do not know API and do not build their own systems. No way will professional sellers create products manually one at a time if they have any sense, CSV upload is the absolsute minimum.

      We would be interested in an integration with Storefeeder but they will not do it for free to an unknown platform.

      Thanks.

    • 8 months ago

      Hi Kieran

      Indeed we do. We have already approached many providers.

      We also have spoken to store feeder and plan to integrate.

      However, yes, there are current work-around such as CSV (stock & price) as well as bulk creation.

      Thanks

      OnBuy Team

    • Kieran
      8 months ago

      Ok, now this sounds a little more sensible, as many before you have not set aside any budget for integrations and just expected that software companies would do it for them.

      Typically these things take months but have you had any indication from Storefeeder?

      A start date?

      Thanks

      Kieran

    • 8 months ago

      Hi Kieran

      OnBuy is waiting for sufficient demand from this channel, before integration commences.

      We have a significant number of workarounds in the meantime, and will prioritise the demands of active sellers, obviously.

      We are keen to work with you so please give this some thought.

      Yours Sincerely

      OnBuy

  • Jamie
    8 months ago

    I like others who have commented hope OnBuy is a success but I think charging prior to having any traffic and buyers is a little misguided.

    If the marketing push is not going to be in full force until Feb 17 the this is when I may think about joining. I am not going to what appears to be throwing away £200-£250 just so I can get in first so to speak.

    Just looking at the site it appears there is no way view a seller storefront or even their true selling history. I may be wrong but on the few products I looked at there was nothing apart from the seller name and logo.

    I believe a slight rethink on the fees and getting sellers onside is in order.

    • Jamie
      8 months ago

      Also just to add, you state that you do not complete with other sellers yet there is a seller called Visor, the website was designed by a company called Visor and your are listed on your T&C’s as Visor Commerce trading as OnBuy.

      Are you trying to say that this seller called Visor is nothing to do with you or are you basically lying from the outset and ARE competing against other sellers just the same as Amazon?

    • 8 months ago

      Hi Jamie

      We’re clearly marked that seller as VISOR because this is our testing seller that we used throughout BETA testing.

      This seller will shortly be disabled.

      Thank you

      OnBuy team

    • 8 months ago

      HI Jamie

      Thank you for your message.

      We completely understand your point about fees but the long term focus on OnBuy is on subscriptions. If OnBuy were starting on a commission structure, say 5%, and the success of OnBuy caused this to amass to more than £49 per month for most sellers, we’d be in exactly the same situation as we are with other marketplaces now – and “swopping” to subscription that point would be illogical. We are launching a marketspace that is fair on pricing, and we will continue to do so.

      Once OnBuy starts working, this will not be a concern.

      Thank you

  • Andy R
    8 months ago

    What product areas are OnBuy going for?

    Is it just new products with product identifiers or left field things like collectables as well?

    • 8 months ago

      Hi Andy

      Good question. OnBuy support new, refurbished & used, and soon we’ll reveal the way used works (just going live now for a large book seller). Used is comparable to a hybrid between eBay and Amazon; individual listings to clearly define each product. It’s very hard to explain without visual representation, but Used is very powerful.

      Most categories default to New, but collectables/antiques will default to Used.

      If you have any specific questions feel free to email us at sellerteam@onbuy.com

      Thank you

      OnBuy

  • Rich
    8 months ago

    I was going to jump on board, then got put off by the almost £90 a month fee if you want to be able to use the API. Would not mind if we got to see sales, but look at 6 months at least, and that is even if this marketplace works. And I’m not sure it will as I can not see sellers paying this now.

    • 8 months ago

      Hi Rich

      Thank you for the contact. We are revising our API policy, so you can sign up as a normal seller to have access to the API for stock, pricing and orders.

      Products will still have to be created in bulk by the seller team. For any specific needs please contact sellerteam@onbuy.com

      Thank you

      OnBuy

  • gary
    8 months ago

    Just to add to what I and others have already mentioned regarding a monthly investment of £49 with little chance of recovering that money in the short term.
    A better (for sellers and thus buyers) model would be to initially charge a commission on every sale up to a maximum of £49 total commission per month whilst you establish a decent level of traffic.

    I think this would help you significantly with seller registration numbers.

    • 8 months ago

      Hi Gary

      In short this is a good concept, but there are a few problems with this;

      1. Many sellers, if they see a %, will reflect their price including that % and will not change it even when we drop the % to 0, or moreover will not make the sales we want them to achieve because of this %

      2. We actually need thousands of sellers at this stage. We want quality listings that we can market right now. Too many sellers, and we’ll have too much to focus on and some sellers will not do well short term. We are in-fact discussing capping initial sellers.

      Thank you for your message

      OnBuy

    • 8 months ago

      Apologies, we meant to write that we Don’t need thousands of sellers – but made us giggle. :)

      Night all

      OnBuy Team

  • SNOWY
    8 months ago

    £49 a month for a new marketplace with no proven traffic or sales figures is CRAZY!!!

    You should work on commission rather than monthly fee, the fact that you wont work on commission tells me that you know you wont make enough money to keep going from commission only.

    • 8 months ago

      Hi SNOWY

      Thank you for your input.

      However, this couldn’t be further from the truth. Launching on a commission model would be much more profitable for OnBuy in the long term.

      We have opted to follow-through with this approach to ensure that the maximum bill a sellers gets is £49 per month, ignoring any advertising we may have from sellers (in terms of boosted listings or third party banners).

      Of course, it may be hard to see this now at the start of our launch, so we invite you to wait. When OnBuy works, you will join, and be happy with £49 per month, rather than hundreds or thousands in commission each month.

      However, the sellers joining now will be rewarded with sticky winning prices (aka buy box) and more prominent positions, so they will reap the rewards as an incentive and a ‘thank you’ for the initial support.

      Thank you for your comment

      OnBuy Team

    • SNOWY
      8 months ago

      I do wish you guys the best of luck as we need another marketplace, but its just not economical for us to join at the moment.

      Best regards.

    • 8 months ago

      Thanks SNOWY

      Please contact us at sellerteam@onbuy.com to discuss your range and when might be a good time to join.

      It’s well worth making contact with us now

      Thank you

      OnBuy Seller Team

  • Sam O'levski
    8 months ago

    One of the biggest criticisms of ebay was how some sellers seemed to be favoured over others, with stories of listings being hidden somehow so that prioritised sellers could reach their targets.
    Most of us will be able to recount times when sales have slowed down, but yet identical items were selling at higher prices from our competitors.
    I notice that in one of the replies here, OnBuy state ” but those who take the jump early will earn positions and placements on OnBuy ready for the larger pushes.” – how is that different from eBay’s perceived favouritism, or have I misunderstood the meaning ?

    • 8 months ago

      Hi Sam

      Thank you for your point.

      This isn’t quite what we mean. OnBuy has a weighting system as defined in an answer from earlier. One of the factors is how long a seller has been active on OnBuy, and another is the number of impressions a sellers listing has been viewed on that product (so aging of that product). Price and reviews are other factors, too with price being a heavy weight.

      Say OnBuy has been online for 6 months and a new seller joins in March, if the same price, the higher-aging seller would be a lead seller of an advert (short of any catastrophic reviews).

      As a relative aging factor this becomes less important over a longer period of time for sellers only a few months apart, and with pricing being a heavier weight it would still be relatively simple to win a listing on price alone, but this means that for a good part of 2017 early adopters of OnBuy will win lead seller status easier than those new sellers. They may also have reviews and gained a strong presence on OnBuy.

      Hope this clarifies a little.

      Thank you

      OnBuy Team

  • 8 months ago

    Not the most encouraging of starts …. the site won’t even load in Safari browser in older OS X (can’t establish secure connection)- but, Firefox works okay.
    Pretty basic, no.

    • Gary
      8 months ago

      Not defending onbuy here but there are a lot of sites that won’t work or display properly in older browsers. Not having the latest updates puts your security at risk so its a bit odd that you feel this is an issue. Accepting that older equipment may not be powerful enough for the latest operating system upates if your equipment gets to this stage it may be worthwhile considering a replacement.

    • 8 months ago

      Hi Hak

      Thank you for the message.

      We have opted for security over accessibility in the case of old browsers. We employ the latest version of SSL/TLS security and old browsers do not support this.

      OnBuy will not compromise where credit card numbers are concerned, so we have opted to ensure that the site is as secure as possible.

      Thank you

      OnBuy

    • 8 months ago

      wow, that’s impressive!
      your security is therefore higher than tsb, paypal, halifax, not to mention amazon & ebay ….. all of which function just fine.

      my point was that how can you hope to attract new buyers/sellers when all they might be greeted with is a near blank page saying the site is unaccessible.
      Perhaps put in a holding/redirect page to explain this to people.

    • 8 months ago

      Hi Hak

      Our dev team are reviewing this now

      Thank you for pointing this out – it shouldn’t go to a completely blank page.

      OnBuy

    • 8 months ago

      Hi Hak

      As a follow-up the TLS 1.2 certificate that we have employed, which is the latest and greatest level of security that OnBuy can offer, is not supported by older browsers. Sadly, this means that even “recent” old browsers do not work, including some only 12 months old. This is obviously not ideal, so this is a valid point.

      It’s rendering a blank page because it cannot even make a connection, as the browser cannot understand the certificate/encryption.

      We are in talks with Comodo now to resolve this issue.

      Thank you for pointing this out.

      OnBuy Team

  • Kieran
    8 months ago

    Can onbuy provide any data on the sites sales for the first day and weeks of the sites running as the data becomes available?

    A well know brand website we sell on has over 1 million views per month, we get £450 turnover from it each month, just about enough to cover the onbuy subs and make it viable. This site is not flooded with sellers and has around 200 the last i heard, they do also sell products so do as such compete with sellers, i am aware onbuy do not.

    Ebay get approx 70 million views per month and our sales per month vary depending on time of year but roughly speaking we take 15k per month on ebay.

    That works out very roughly to £214 per month per million visitors, and as said the other is very roughly £450 per month per million visitors.

    Basic maths and logic says that you need hundreds of thousands or X million visitors per month to make any sales, unless onbuy can go against the typically low version rates that even big sites experience, i understand 5% conversion is good.

    I do not buy the arguement that with only a handful of sellers onboard we will get all the sales, traffic is still required and quite a bit of it in order to get any sales, many customers visiting sites do not buy (conversion), hence a large amount of traffic is needed in order to get some sales.

    How do onbuy plan to go from less than 1K visitors per month to 1 million or even 100k visitors overnight so that sellers can get some sales out of the £49, they cannot, and i understand no new site can, but in the mean time anyone selling on the site is paying £49 per month for potentially nothing if the traffic does not build fast.

    We have no ideal if onbuy can convert customers, there is no consumer confidence with a new brand, the only certaintly here is that onbuy will get there money from sellers regardless of their performance, assuming any sellers sign up.

    I get that onbuy wish to start as they mean to continue, and wish to differentiate from other sites, but i cannot help but feel they have already made a massive mistake here asking for £50 per month from day one.

    I would not say that onbuy are exaxtly doing the hard sale here, we have a choice not to sign up, but i cannot help but feel that onbuy are going to be doing all the selling, with promises of some kind of priority for sellers who have paid out for potentially nothing in return.

    This marketplace offering should be a no brainer for all online sellers, but instead we have sellers all with similar concerns that the subs are too high for an unknown opportunity.

    This also feels a bit like crowd funding/ kickstarter, get a load of sellers to pay in £50 per month (to fund the site and future advertising costs) in exchange for a future reward (sales or free product at the end), but as with all crowd funding type things there is no guarantees that the reward will be paid in the future.

    • 8 months ago

      Hi Kieran

      Thank you for your input.

      You’ve made it very clear that OnBuy isn’t for you right now, and we have acknowledged that it might be best to wait and see how you feel as we get into 2017.

      This is perfectly fine, as we are seeking selling partners now that we can work closely with to use their products in marketing activities – as we said above, we couldn’t work so personally with thousands of sellers at this time, so we are not desperately trying to sign everyone, nor are we “crowd funding” for the same principles.

      We cannot divulge our exact strategies but we will share user information as the site grows, of course. This will be used to help encourage new sellers to join as we move forward.

      Thank you

      OnBuy

  • TINKER
    8 months ago

    were not interested in keeping our prices low or passing on savings we want as much profit as we can

    • Gary
      8 months ago

      If you are a pure ebay auction seller then there is no alternative to ebay. If you are an ebay BIN seller of new then alternatives are always worth looking at. If you are a seller of used then options are very limited even for BIN sellers and It seems that onbuy are targeting BIN sellers of new and maybe refurbished discounted new..

    • 8 months ago

      Hi Gary

      Yes, we do support New, Refurbished and soon, Used, but our used is still fixed price and never auction.

      Thank you

      OnBuy

    • 8 months ago

      Hi TINKER

      We’re not suggesting that sellers pass on the entire saving, we’re simply saying that customers should be able to buy on OnBuy for less than they can buy on Amazon.

      If a £50.00 Inc. VAT item in a 15% category on Amazon is netting £32.50 (after VAT), then OnBuy, even with Stripe, can be £39.10 for selling at £50.00. In fact, a seller could go as low as £41.60 to make the same as Amazon, so in this example, £45.79 would be mutually beneficial and you WOULD be earning more profit while passing on savings

      :D

      OnBuy Team

    • TINKER
      8 months ago

      theory and hypotheses are not sales
      if it works we will come knocking ,
      until then we need known marketplaces with a history of sales
      or a free trial

  • Adam
    8 months ago

    What are you offering customers – what tangible things can you offer to lure them away from Amazon, given AM have a decade head start, bigger pockets, PRIME, selection, trust, brand and reputation over you. What you offer retailers is immaterial, if there aren’t any customers. So far it looks like you’ve bought a flint tied to a stick, to a gun fight, and want us to bet on you winning.

  • Stuart
    8 months ago

    You said in some of the earlier comments, that signing up now will benefit sellers, because part of the exposure our products get is due to length of time on the site.

    Does that mean the length of time a product is on the site or the length of time a seller is on the site?

    So if I launch with 100 skus now and in a years time, I add another 50 skus, will these 50 skus get the same benefit as the 100 skus?

    Also what protection is there for private label sellers? If they add their own product, will anyone else be able to sell under this listing? (I’m thinking hijackers here – on Amazon). Is there any sort of brand protection?

    A final quick question. Are variations supported?

    Thanks and good luck!

    • 8 months ago

      Hi Stuart

      Our “lead seller” placement is a complex algorithm and not so easy to convey the logic on here without diagrams, but in short the answer is no – adding 100 SKUS later will not adopt a great deal of weight off aging alone. And this is because:

      – Aging of a particular SKU is a higher weighting. If you add onto an existing sellers SKU down the line, he is likely to have an “impression weight” that means you wont instantly win, if you were the same price.

      – Ranking is a factor, in terms of how buyers have rated your service.

      – Because of the relative difference between you and sellers, while a seller joining now in 2016 will have 3 months aging compared to a seller in Feb 2016, this weight of difference will reduce based on the relative aging of all accounts by 2018; so in short 3 months becomes less of a % weighting in 18 months time.

      The benefits of aging when the relative difference is only a few months is short term, while new sellers joining in 2019 trying to compete with sellers who joined in 2016 will be much harder.

      This a basic overview and the rules may change / be optimised as we grow and become more aware of the landscape of our sellers.

      Thank you

      OnBuy

  • Bob
    8 months ago

    Even though I have signed up, it does seem like that sellers are footing the bill for the customer push next year. Now I know that there is cost associated with running a site at scale etc, however as everyone has said it is an untried and untested marketplace, until there becomes a big push to the customers the sales will be few and far between.

    I know it is not exactly like for like but if you wanna take on the big boys at their own game, you are gunna need some big guns, and I don’t mean just some adverts on TV and on the web. If you bring in the sellers you can maybe just maybe bring in the customers.

    • 8 months ago

      Hi Bob

      Firstly, thank you for signing up.

      We assure you that we are not signing up anywhere near enough sellers to fund our marketing campaigns. Even if we signed up 1000 sellers this week, which we will not, that’s only £49,000 which isn’t one region of ITV marketing.

      We have a long-term strategy and part of that strategy is securing good partners at this stage, that understand the long-term worth.

      If you have any concerns please contact us.

      Thank you

      OnBuy

  • Ian
    8 months ago

    I applaud the concept and believe the proposition is sound. Quite honestly, we are gagging for an alternative to the established marketplaces.

    Where I have great difficulty, is with OnBuy competing to capture the eyeballs that Amazon and eBay provide.

    You will need a huge marketing budget in the first quarter to even get close to 5% of what eBay and Amazon, as established players, are able to get. I do not think OnBuy have the marketing muscle to establish it much beyond a niche site. (but I do love the idea of a David vs Goliath, I am just not sure they have a suitable sling).

    If they have £100m behind them, then I think it is possible.

    As a ‘significant’ eBay/Amazon seller, we will be putting it on a watching brief and wishing them all the best.

    • 8 months ago

      Hi Ian

      Please get in touch with our seller team sellerinterest@onbuy.com

      We do have partner programs for large sellers. We are introducing some very large sellers as we speak.

      We’ve also arrange marketing with ITV, Heart Radio and others, so OnBuy is not going anywhere – we assure you.

      Thank you

      OnBuy

    • Jacquè Mcveasey
      8 months ago

      Hi OnBuy,

      Are you able to reveal who some of the large sellers are?

      J-MCV

    • 8 months ago

      Hi Jacquè

      I really wish that we could but we cannot at this time.

      Hopefully soon, but we are speaking with some household names across the UK, and some that are the largest sellers on eBay and Amazon, in a variety of categories.

      I hope that this, while vague, highlights that OnBuy is here to stay and soon you will see a great number of products live soon.

      Thank you

      OnBuy

  • Andy R
    8 months ago

    I asked a question via the OnBuy site but had no response, so I’ll ask it here.

    Will there be any way of importing listings from either Ebay or Amazon onto OnBuy.

    If so, will there be an API programme for that or a CSV file exchange.

    Also, what size of seller are you looking for in terms of products / items?

    • 8 months ago

      Hi Andy

      Please can you email sellerinterest@onbuy.com as the whole seller team is moving purely onto seller support now and will not be monitoring Tamebay as closely.

      In short, Yes we can import products and there is an API for stock, price and orders only – as well as additional ways to runt his though live CSV.

      We are supporting many different sizes of seller – we have some of the largest sellers in the world going live over the next few weeks, and we have small sole traders that work from home.

      Thank you

      OnBuy

  • TINKER
    8 months ago

    this 100% British and we pay our taxes bit etc, comes across as gimmicky
    were interested how good a site is at selling , not their tax returns

    • Jacquè Mcveasey
      8 months ago

      Have a snickers, tinker.

    • TINKER
      8 months ago

      no thanks were 100% British
      Snickers is made by the American company Mars

    • Jacquè Mcveasey
      8 months ago

      Tinker – great response from a guy who defintely looks like Nigel Farage’s big toe.

    • Sam O'levski
      8 months ago

      I used to love Marathon bars until they changed the name, so now I refuse to eat them as I detest the way we’re allowing stuff over the pond to dominate us….. similarly Opal Fruits. Anyone else old enough to remember the catchy jingle ?

    • Peter King
      8 months ago

      “I detest the way we’re allowing stuff over the pond to dominate us”

      Then why did you buy either product in the first place? they were always American products, just marketed under different brand names in the UK, probably to appeal to xenophobic fools like you.

    • TINKER
      8 months ago

      xenophobia is a marketing strategy it seems

    • Sam O'levski
      8 months ago

      P. King…… sticks and stones etc – can you not do better than lower yourself to a slanging match from behind the safety of a keyboard ?
      Many a time I would like to argue with and shout insults at people I don’t agree with, but I try to remember that face to face is a much better way to discuss anything, so that tone of voice etc plays a part in conveying the meaning.
      As for buying them in the first place, as a child I wasn’t much bothered about the political stuff and so on, but as I got older and thought about world events a bit more, I could make decisions based as far as possible on my beliefs.
      Sometimes it isn’t possible to do so, as I’m sure many old soldiers who feel forced to buy Japanese goods would agree, there isn’t always a viable alternative within the budget available.
      If drinking coffee in Costa and Caffe Nero rather than Starbucks makes me xenophobic then so be it – where possible I would prefer to support my own country first…… rather like those across the pond seem to have decided !

    • Sam O'levski
      8 months ago

      Before anyone corrects me – a Native American should probably be the rightful president of the states, but in modern times others appear to feel it is ‘their’ country…………. a very interesting time ahead perhaps as people debate what nationality, citizenship etc are all about.

    • 8 months ago

      Thank you TINKER

      We feel that this is an important point to note, while only being a supplementary USP.

      We look forward to welcoming you on, late to the party, next year :D

      Thank you

      OnBuy

    • TINKER
      8 months ago

      been pondering while chewing on me marathon bar ,
      onbuy touts itself as being 100% British
      can its payments gateway Stripe make the same claim?

  • PayPalUser
    8 months ago

    hello onBuy, I registered yesterday and paid the £49.00 fee for my first month. I only managed to list a handfull of items due to workload elsewhere. I was pleased that I got a sale today, valued at £2.99 yippee, good start I thought. However when I checked my newly registered Stripe account it showed that I had £2.64 in it. I queried this with Stripe customer services and was told their fee was what I had expected it to be at £0.24 and the missing £0.11 was onBuys application fee.

    KIndly explain to everyone here why you are touting a service at £49.00 per month with no other fees, yet you are extracting an unexpected application fee via Stripe.

    • 8 months ago

      Hi PayPalUser

      We are sorry to hear this and even more sorry that you have decided to broadcast rather than ask us directly. We noticed 30minutes ago that your category (where the product was listed) had a legacy 3% fee applied. This has already been corrected and the accounts team are refunding the charge in the morning. Sadly, you were the only seller affected it was applicable only to that specific category.

      We have checked all other categories and ensured all are exempt from fees. We have rectified the issue.

      Apologies for the inconvenience. Please contact us directly if you have any further queries we are no longer regularly monitoring Tamebay as much as we are actively monitoring support tickets.

      Glad you saw a sale today, despite the inconvenience.

      OnBuy Dev Team (Out of hours)

  • Noz
    8 months ago

    I have a few questions I guess. Just how large is the marketing budget for this? And are you prepared to show how much traffic you’re getting? We could get estimates via similarweb/alexa which I accept are fairly inaccurate but they do paint a picture of near enough no traffic at the moment, and with no traffic, I don’t expect to pay £49. Even in the future once you’ve done all your marketing, it would be useful to see a quarterly traffic report.

    I honestly think asking for a £49 sign up fee is ridiculous. Is this so you can get enough money to fund the marketing, or do you already have that funding in place?

    I think if you really wanted to get sellers to adopt this site you’d need to offer 6 or 12 months free in my opinion.

    I’m just comparing it to when Amazon approach sellers to join their platform, they offered a go to member of staff, they gave x amount of months no monthly fee, and they listed the products etc. And this is a huge company that I could accept I would get sales on. Yet I see a company with no traffic who wants me to pay and to do this work.

    Don’t get me wrong, I wish you all the best and if you can make this work, then brilliant. I just don’t agree with this current strategy with the sign up fee.

    • 8 months ago

      Hi Noz

      We cannot say too much, but our marketing budget is much larger than the subscriptions that we produce. Our infrastructure is quote established also.

      We have scheduled TV and Radio marketing across the UK, and have significant investments in online advertising.

      Thank you

      OnBuy

  • Tom
    8 months ago

    I wish you the best of luck with this as we have been in desperate need for an eBay/Amazon competitor for a long time. However, charging £50 a month before you start marketing is crazy. And if you don’t have the sellers before the marketing campaign starts then you would be even more crazy to go ahead with it.

    You have stated that the marketing push is not reliant on getting sellers to stump up £50 a month. If that is the case why are you charging it? Why aren’t you concentrating on getting a huge number of sellers and products uploaded so when you start marketing buyers will actually have something to buy?

    As previous companies who have attempted to compete with the eBay/Amazon have found, you need both buyers and sellers to succeed. If Tamebay is a good reflection of how sellers feel about onbuy.com then you need to quickly rethink your pricing policy until you start marketing.

    • 8 months ago

      Hi Tom

      We appreciate your input, sincerely, but there are many valid reasons why we have started charging now.

      Firstly, we don’t wish to flood the site with sellers that we cannot do anything for in the very early days. Instead, those who sign up and populate categories now will be marketed. This slows our join rate and ensures that we can market specific categories first, and get results for those sellers who have signed up with us now.

      Second, we are welcoming some of the largest UK sellers and known household names onto the platform in the coming weeks, this will populate many categories and help to increase consumer confidence considerably.

      Third, relating to our first point, if the site was completely free it would have to be invitation only because we will have issues with lack of care. If a seller is paying, we will have their attention and quality, in theory, should be higher.

      Fourthly, it is not just marketing; OnBuy has many developers, account managers, managers, support staff, marketing staff and other supporting personnel. We are investing money in liaising and supporting every seller. This fee helps offset part of that cost, but more importantly ensures that both sides have the same common goal, as both sides are committed to making a success of the launch.

      While we appreciate that you may not wish to sign up now, OnBuy will hopefully soon convince you that we are viable and worth the investment of a few months, as we are working with all sellers to make this work well.

      Today our team will start contacting each seller personally, to help ensure they are getting the most out of OnBuy ahead of our launch, working closely with each and every seller to ensure that OnBuy is a successful channel for them.

      Thank you

      OnBuy

  • Martin
    8 months ago

    Joke site, more like madbid.com than ebay or amazon.

    You would be nuts paying £49 a month for nowt..

  • James
    8 months ago

    I’ve been reading all these comments and the responses from onbuy. I think we’re giving them a hard time.

    Lets be honest we all want a competitor to Amazon and eBay and so we should want onbuy to be successful.

    I appreciate their response to my comment above – lets hope their business strategy pays off. I think they’ve been quite upfront in their responses about the fees and how it might not suit everyone.

    I will check back with them in the new year.

    • james also
      8 months ago

      yeah why everyone hating on onbuy?
      dont like it? dont join.

      perhaps we’ve all gotten used to ebay rhetoric of “we’ll take 15%, plus whatever the hell we feel like throwing at dodgy customers, if you dont approve, here’s the link to close your account”.

      £50 a month is in no way unreasonable, if you cant burden that cost, they’re probably better off without you at the moment tbh.

    • TINKER
      8 months ago

      we dont hate onbuy
      though were entitled to ask questions and critique before we
      invest time and effort
      if they cant cope with a few awkward questions and sellers , their dead in the water before leaving the quay

    • Jacquè Mcveasey
      8 months ago

      Tinker – Could you please give me some insight as to what you actually sell?

      I am intrigued to ask the question to a person who only posts negative comments on tamebay on a daily basis

    • TINKER
      8 months ago

      i sell my body dont i and pickled onions because i am bitter

    • Tinker
      8 months ago

      as there seems to more than one tinker here I probably sell most anything

    • 8 months ago

      Hi James

      Thank you for your support. We completely understand that OnBuy isn’t perfect for everyone right now. Our team are working flat-out to help those sellers that have already signed up, that wish to be part of our marketing and support the British marketplace early. We are keen to push every seller as quickly as possible.

      Our director and his management team are working with elite eBay and Amazon sellers, and they are also committed to populating the site ASAP.

      Linnworks integration (App) is moving to testing, and other such as Storefeeder are now moving to talks.

      To be clear, any seller is welcome to contact sellerinterest@onbuy.com and explain what they can bring to the table to support the UK marketplace and we are receptive your ideas. We are seeking elite sellers and sellers that can bring more than just products to the table, we are keen on pricing to support our marketing activities.

      TINKER – we haven’t hidden from any questions or points unless there is absolutely nothing to say that hasn’t already been said :)

      Thank you

      OnBuy Team

    • TINKER
      8 months ago

      you misjudge us we would be delighted for onbuy to succeed
      more marketplace competition there is the better it is for us,
      but were not in the anything thats not ebay or amazon must be wonderful flock of sheep

    • Stuart
      8 months ago

      I’m curious about the elite Amazon/eBay sellers. Have you contacted them? I’m wondering because I’d never heard of you before this article, and we’re very easily in the top 50 marketplace sellers on both eBay and Amazon. There are bigger UK sellers, but not many.

      I raised OnBuy to our platform integration team and they’d not heard of you either. We’re not too concerned about the £50/month fees, but what will stop us is the hours required to set up and test an integration – something we’re happy to do, but not before a marketplace is launched – right now it would be an expense for only the possibility of a relatively distant reward.

      I wish you well. And I hope to see your advertising and hear of your success. At which point we will certainly sign up.

      My one concern going forwards is that you don’t seem ambitious. On the Amazons/eBays we expect to spend tens of thousands of pounds in commissions each month. For you it’s £49 (or more likely £89 with the API, etc). How do you intend to make money from the big sellers like this? Not that I will complain if we’re effectively paying you 0% on our sales… It’s just not a business plan that seems directed at us.

    • 8 months ago

      Hi Stuart

      If you would like to contact sellerinterest@onbuy.com one of our elite managers will hopefully make things clear.

      Thank you

      OnBuy

  • dale
    8 months ago

    £49 for a month, Ebid were charging this for lifetime membership !

    • Tom
      8 months ago

      To be fair, ebid got the sellers but didn’t have the budget to get the buyers. They could have charged £0 to sellers and that wouldn’t change a thing. I am not convinced that OnBuy will attract enough buyers but they talk a big game so only time will tell.

  • McLovin
    8 months ago

    What reason will buyers have to come to OnBuy instead of Amazon or eBay? If the same things are available on platforms that buyers know they can trust to protect them, why would they come to OnBuy instead?

    What are you offering that all the other ebay wannabes didn’t? What are you offering that eBid doesn’t? How are you going to attract all the buyers where the others couldn’t/can’t?

    Your website already looks dated and is certainly not appealing to me as a prospective buyer. It just looks like one of thousands of other generic ecommerce websites that are out there.

    I realise that many sellers are crying out for an alternative to the big two, but there is very little reason for buyers to use an unknown entity

  • Mark
    8 months ago

    ‘we are not bothered about having too many sellers’

    so when you launch and you have hardly any sellers on there because they are put off by the £50 a month already when the buyers do come there wont be anything to buy ?

    or am I missing something ??

    I sell second hand loose action figures have 3000 individual products listed at a time – you have a cap of 1000 items – plus I am a second hand seller – so when you launch thats 3000 items you wont have on the site – in fact only 1000 you wont have cos you wont let me list anymore than that – oh sorry my stuff is used

    oh well – saved myself £50 a month ? I think ? I am confused lol

  • John
    8 months ago

    On one of the comments, onbuy said that Visor was their test account and on their current advertising they make it clear that they do not sell against other sellers and that those Visor listings would be removed.

    Well, it appears that the new hope of online marketplaces is off to a very shaky start as they have now converted the Visor listing into Zizy and added quite a lot more products.

    Zizy Ltd, are selling on Amazon FBA as Visor UK with the exact same trading address as Visor Commerce Ltd who own OnBuy.com. Zizy Ltd also share directors and is therefore part of the same group of companies. Even Zizypools.co.uk redirect straight to onbuy.com and their eBay shop no longer exists.

    This means that onbuy are telling porkies when they claim they do not sell as it is obvious this is not true.

    I was watching onbuy to see if their efforts could go anywhere but unfortunately after seeing some things which really didn’t add up and digging a little deeper I have to say it is probably better left alone.

    • 8 months ago

      Hi John

      Thank you for your comments.

      A bit of history; Zizy Ltd was a small swimming pool company started in 2009, recently sold into Visor Commerce Ltd and has been used to test OnBuy while learning from Amazon, EBay and FBA, as part of our research into systems, processes and marketplaces. We changed the name to VISOR in a bid to highlight that it was ours, knowing that we were showcasing it to sellers who wanted to see products working on OnBuy, until we had good listings from sellers to use instead.

      This company was also used to test every facet of channel systems, integrations, PayPal, customer service of the existing marketplaces, overseas sales and distribution, fulfilment centres, listing tools, marketplace advertising and more.

      This served as a fantastic research tool for OnBuy.

      We were changing the listings on/off over the past 4 days only to demonstrate different products to customers who ask how different things work, as we didn’t have quality listings from sellers live yet.

      Now that we have many sellers launching as we speak, there is no more need for this company for testing or research. As such, a sale price has already been agreed to a third party to acquire the company from our group.

      OnBuy has never and will never compete with sellers on any product line. The group has no interest in selling products and plans to launch OnBuy in 36 countries and beyond.

      Thank you

      Team OnBuy

  • TINKER
    8 months ago

    now then now then john
    cant be negative if its an ebay/amazon competitor or advertises on tamebay it must be ok

    • Mark
      8 months ago

      its a crap name anyway

  • 8 months ago

    Hi John

    Thank you for your comments.

    A bit of history; Zizy Ltd was a small swimming pool company started in 2009, sold into Visor Commerce Ltd and has been used to test OnBuy while learning from Amazon, EBay and FBA, as part of our research into systems, processes and marketplaces. We changed the name to VISOR in a bid to highlight that it was ours, knowing that we were showcasing it to sellers who wanted to see products working on OnBuy, until we had good listings from sellers to use instead.

    We closed down the company website and redirected the site to OnBuy.com, because we were not interested in selling products online through a website, our group simply wanted to learn from marketplaces and to test OnBuy.

    This company was also used to test every facet of channel systems (including Linnworks), integrations with channel systems, PayPal, customer service of the existing marketplaces, overseas sales and distribution, fulfilment centres, listing tools, marketplace advertising and more.

    This served as a fantastic research tool for OnBuy and our group as a whole. It has not been a particularly profitable exercise, as we have been focussed on testing and research rather than profitability, integrating with multiple services to test them and generally overstaffing the business so that key employees could learn. We also bought stock in low volumes and sold it for negative margin just to see how Amazon would react to pricing, when competing with them.

    We were changing the listings on/off over the past 4 days only to demonstrate different products to customers who ask how different things work, as we didn’t have quality listings from sellers live yet.

    Now that we have many sellers launching as we speak, there is no more need for this company for testing or research. As such, the group has accepted an offer for the sale of our shares in this company.

    To be honest, we expected people to look at our group structure, particularly some of the corporates that we are working with and we didn’t try to hide this company in any way.

    For the avoidance of doubt, OnBuy has never and will never compete with sellers on any product line. The group has no interest in selling products and plans to launch OnBuy into 36 countries and beyond, which is enough to keep us very busy.

    If you have any questions please don’t hesitate to contact us at sellerinterest@onbuy.com

    Thank you

    Team OnBuy

  • Sam O'levski
    8 months ago

    Several years ago I done a bit of direct selling, the ‘sit in someone’s house until they buy whatever it is on finance’ sort of thing, and although I wasn’t ruthless enough to sell much, the training course was invaluable.
    One thing which has stuck in my head all these years is ‘the wifm factor’, meaning what’s in it for me ?
    As someone mentioned earlier – what is in it for the buyers, and what is it which will make them come to OnBuy rather than sites they buy from already ?

  • 8 months ago

    HI Sam

    Thank you for the message.

    There are so many reasons to shop on OnBuy and there are lots of USPs to announce in due course, once we have sellers live.

    For now, the price point (since sellers can price lower, and should price lower), the British message, frustrations with Amazon / eBay / PayPal and quirky marketing (to follow), all add up.

    Please remember that we don’t need 100% of amazons market share, in-fact we barely need 1% for OnBuy to be an initial success. That doesn’t mean we want sellers to accept 1% of their current sales, it means that to be viable, since sellers only get a tiny fraction of Amazons traffic (when competing with them or being hidden by FBA winners, or lost on a sea of overseas products) we only need a small share of a big pie, distributed over a smaller number of good sellers. Practically, we need 1 in 100 Amazon shoppers to think about checking our site before they buy on Amazon or Ebay.

    That’s not as bad as it sounds, when we have access to UK audiences and our message is clear.

    The TV marketing will earn us creditability, as will many national media campaigns that we are running, so all the buyers have to do is check our site.

    “Just check OnBuy before you buy” – is a pretty simple thing to ask a buyer, “cheaper prices” enforced with messages such as “more ethical for sellers”, “British company” is enough to make a few people think it’s worth looking.

    It will take some time, but we will push OnBuy very hard.

    In the future we have more to come for sellers, that we cannot share right now. There are so many things happening that will do wonders for OnBuy, to drive more interest globally to the brand.

    We are also introducing locker collection points for buyers, and working hard to introduce some of the services that buyers have become used to, so that we can keep giving more reasons to them to give us a shot.

    I’m sure that you’ll see this all work soon.

    Thank you

    OnBuy Team

  • Mark
    8 months ago

    ‘we dont need this we dont need that’

    never heard such rubbish !

    what you need is – SELLERS – with stock to sell and BUYERS to sell it to

    replies to comments have been way to arrogant for my liking

    remember US sellers are YOUR customers and without us you wont exist

    and I find the ‘if you dont want to pay the £50 a month then dont we dont need you’ attitude appaling

    • 8 months ago

      Hi Mark

      I think you have misinterpreted our messages.

      We do want and need sellers, we have been on here to help, explain and convince sellers that we want them and that OnBuy is here to help sellers.

      I’m not entirely sure what we have said that has caused you so much concern. We have never said that we don’t want sellers, we said that we understand that £49 per month isn’t for everyone right now, we know that some sellers will be happy to work with us now and some will want to wait.

      What we do want is enough good sellers to market and then our primary focus is buyers – because they are important for you. Sellers are our customers, yes, but we need buyers to keep our sellers satisfied, which is why they become our focus. We’ve never said that we don’t need sellers, we’ve simply highlighted that we don’t need everyone to take the jump onto OnBuy right now. Those that do, we will bend over backwards for, but those that don’t we will come back later and try again to convince you that OnBuy is a good move a little down the line.

      OnBuy Team

    • TINKER
      8 months ago

      the £49 a month is our main concern
      with our ebay /paypal/ royalmail / 3rd party software bills running into thousands a month , and we are” individuals”
      were struggling how a fee of just£49 a month can be profitable or cover the costs of running an effective site
      were struggling with credibility

    • Whirly
      8 months ago

      With Tinker on this.

      Assume 10,000 sellers sign up for a full year, £5.8 Million does not buy the 10 million + buyers you would need to service the sellers. eBay have 160 million + accounts and spend a billion $ or more on marketing.

      We spend £1,000’s month with eBay and they can’t support us properly, you can’t do it for £49 a month.

    • Gary
      8 months ago

      £1000’s are spent with ebay as fees for the most part are directly linked to sales. The onbuy offer is fundementally based on drawing in buyer traffic becuase prices will be lower than ebay or amazon as a result of a 0% final value fee. The question is will Amazon sellers for example be prepared to offer lower prices on onbuy given Amazon’s terms and conditions which could put a successful Amazon relationship at risk.

    • Whirly
      8 months ago

      Yup, good luck to everyone who has just handed over £49.

      I wouldn’t spend the time putting stock on it if it was free.

    • 8 months ago

      Hi Whirly, Tinker

      Thank you for your comments.

      OnBuy can support you for £49 per month.

      Firstly, we only work with businesses/sole traders. We cannot possibly imagine the volume of people singing up to use eBay each year to list a few products after Christmas, not really knowing what they are doing, the support/guidance and disputes. It must be phenomenal. That includes lots of people paying nothing even remotely close to £49, many of them not paying a thing as they need help listing, or have some a cheap used single item and have a dispute. As a consequence, you as a business seller are offsetting losses for all of those many thousands of small sales/home sellers/new sellers that have not paid a penny. In addition eBay removes millions of items per year that “home sellers” have listed, that breach guidelines, copyright, or are illegal. We circumvent most of those small time sellers. This is where the imbalance may come from when it comes to you getting support, they are inundated.

      Secondly, £49 per month is not our only income. We have multiple additional revenue streams from advertisers. Our fee earning capacity is higher than £49 per seller.

      We have no plans to raise fees in our 5 year delivery plan. Outside of that, there are no promises but it certainly isn’t in the scope of our current plans and has not been discussed. The only future plans being discussed here are roll-outs beyond the 36 new states that have been selected already.

      In short, An increase in the £49 fee should not be a concern, we assure you that we have no intention to increase. If the fee were to increase in 5 years, hypothetically, by then you would certainly know if it was worth the increase – and you wouldn’t be obligated, so you can make a decision at that time, if it happened, as to whether it was worth it.

      Give OnBuy a chance to show you that we are very sincere about supporting you and making the project a great success for us all.

      Thank you

      OnBuy Team

    • TINKER
      8 months ago

      we understand your logic
      though all those thousands of people signing up to ebay not knowing what they are doing are all on the site and are inside the premises so to speak , there passing the shelves and could be buying?
      as to ebay support were now part of the ebay concierge program
      it really is very very good, better than we had even dare hope, though we were initially highly sceptical and cynical about it

  • tinker
    8 months ago

    tamebay must have far more kudos than we ever imagined for the onbuy team to be so responsive

    • JD
      8 months ago

      Onbuy have recognised that to get sellers onboard then Famebay is a good place to go. At the same time they are promising a level of advertising to get buyers onboard too.
      To get a balance of interested buyers they really need all the sellers that they can get, yes?
      Whether, or not, they can get good sellers and good buyers remains to be seen but the Monthly fee to sellers may knock out most, probably not all, of the bad sellers.
      If the site is successful what guarantees are given that the sellers will not be asked for much much more (than they are now)?

    • TINKER
      8 months ago

      the no commision claim is slightly misleading
      the product boost option charges commision ?

  • Dave
    8 months ago

    Well, they say they are bending over backwards for sellers but I sent a message to them 2 days ago asking simple questions and no reply. We are a very large seller on eBay, Amazon and our own websites but obviously not big enough.

    • 8 months ago

      Hi Dave

      Apologies for this, the team are catching up today. The OnBuy project made news in China 36 hours ago and this caused an influx of interest and demand on live support that meant OnBuy had to explain to many hundreds of sellers from China that Stripe.com is not supported in China yet.

      This sadly put our team a little behind.

      Thank you

      OnBuy Team

    • Mark
      8 months ago

      CHINA !

      thought this was a ‘BRITISH’ thing

      pretty clear whats going to happen here isnt it

    • 8 months ago

      Hi Mark

      We cannot control the news!

      We are not targeting China, and we had to make this clear to all of the sellers yesterday. Stripe doesn’t support China.

      Thank you

      OnBuy Team

  • 8 months ago

    Those on Linnworks please apply to expedite integration:

    https://linnsystems.uservoice.com/forums/109869-linnworks/suggestions/17016160-integrate-with-onbuy-com

    Thank you

    OnBuy Team

  • Rich
    7 months ago

    All the pushing to get sellers on board with the promise of being contacted the next day with help in getting our product uploaded so far ignored totally. Not the best of starts.

    • Mark
      7 months ago

      I got a reply after 3 days basically saying that OnBuy is probably not suited to me

      in other words what I was looking for – ie to list 3000 individual loose action figures was not possible on their site

      oh well – saves me £50 a month

      and 3000 items they wont have on the site to sell to the buyers that probably wont go there anyway because they not interested in sellers with lots of stock

      will be forgotten pretty quickly

      if they really want to be a successful ebay / amazon rival then they need to actually cater for successful sellers on those platforms

      me thinks it will be another argos / tesco etc outlet

  • Chris
    7 months ago

    Unless this Onbuy company has a budget of over £500 miliion, to spend on marketing my absloute guarantee is that they won’t be here in 3 years time.

    Here is my opinion on some things that need to happen (in my opinion) if you are going to make it work.

    1. Move away from a subscription based model and take final value fees that are lower than Amazon and eBay.

    Most sellers won’t be interested in moving to your marketplace if it’s going to cost them without knowing if they will make a sale. Also it’s a case of putting your money where your mouth is, you are guaranteeing it’s going to be successful, so prove it by not charging anything if someone doesn’t make a sale.

    2. Get a tool that will automatically imports all a sellers listing from their ebay or Amazon accounts without the seller having to do too much work.

    3. Automatically upload all sellers listing to Google shopping / Adwords, making sure you have the highest bid in each category.

    4. You will need TV advertising to drive buyers to your site, but if you haven’t got the sellers advertising the products what’s the point? They will just walk. I would suggest a marketing campaign targeted at sellers for the first 6 to 12 months.

    5. After you have got maybe 2 to 3,000 sellers on board, that is when you need to start spending the big,big money on advertising. TV adverts every week in prime time programmes. Radio advertising, Billboards up and down the country, Incentives and special deals for buyers to register that sort of thing.

    This would be my strategy, but even that could still fail. Amazon and eBay are such big companies with a stranglehold on the market and they will go all out to crush any competition that tries to take their market share.

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Tamebay Guide

Welcome to our Tamebay Guide. Companies listed in the directory represent the leading suppliers in the UK and Europe.
OnBuy is a British marketplace that allows sellers to list products