Royal Mail to double compensation on International Tracked
Royal Mail has announced it is increasing the compensation it offers customers using its International Tracked products from £50 to £100. The increase will apply to items posted from the 10th October 2016.
And Royal Mail’s Tracked and Signature services are now also available to 14 new countries. The following countries: Greece, Serbia, Gibraltar, Greenland, Faroe Islands and Aland Islands will become Tracked destinations.
Theses countries will become Signed destinations to Tracked & Signed destinations: Barbados, Belize, Cook Islands, Georgia, Greenland, Lebanon, Russia, Tonga, Uganda, Aland Islands and Faroe Islands.
Roger Morris, Head of Royal Mail Parcels said: “Getting started as an exporter can be daunting. We have taken significant steps to help businesses looking to start exporting, from in-depth research into international markets, to enhancements to our international products. We believe that international is just another postcode. We work with businesses to establish reliable value for money services.”
Just out of interest has anyone
A) ever bothered to claim for missing packets overseas (RM Tracked – Signed) ?
B) If you have, then did you get your costs back?
Yes have claimed successfully for Tracked &igned- actually easier than UK as only need to provide cost invoice proof for 10% of parcels.
Not always successful though but most obvious ones pay up. Extra compensation is good for us as don’t always get the full cost price back.
It’s like getting blood from a stone; and a fiver for a signature you never see? , Like domestic recorded delivery, it feels like fraud.