Marketplace Focus: Fnac

By Chris Dawson April 11, 2016 - 10:32 am

Pentagon have kindly agreed to provide Tamebay readers with some additional insights into the marketplaces they introduced for the first time their recent Fashion Without Borders and Retail Without Borders event. Today they look at Fnac.

About Fnac

FnacFounded back in 1954, Fnac is one of France’s leading high-street retailers, specialising in audio, books, CDs, DVDs, games, photography and ticket sales.

Today, Fnac is the third most visited ecommerce site in France, after Amazon and Cdiscount, and is also one of the fastest growing marketplaces in the European ecommerce landscape.

Present in four European countries: France, Belgium, Portugal and Spain, Fnac’s marketplace has a customer base of more than 20 million, enjoys over 10 million unique visitors per month and offers more than 10 million items for sale, across various product categories, including technology, home and garden, books, sports and baby products.

The French Ecommerce Opportunity

FranceFrance is a very well established ecommerce market, and at the beginning of 2016, it continues to hold its firm position of being the third largest online industry in Europe and the sixth biggest ecommerce market worldwide!
Thanks to the growing number of online offers, the arrival of new shoppers and the stable rise in the number of ecommerce transactions, online retail sales in France are set to reach an impressive $45bn by the end of 2016 – an 11% increase on the year before.

With eight out of the top 15 online stores in France being traditional retailers, multi-channel commerce has become immensely popular in the country over the past year.

As with most online markets worldwide, cross-border trade is another trend that is rapidly gaining popularity among French e-shoppers and is expected to increasingly shape the online market in the country throughout 2016.

What does Fnac’s offering include?

With its strong cross-channel network of physical stores, websites and marketplace, Fnac represents a lucrative selling channel for international retailers operating across various product verticals.

For example, if Fnac is out of stock, customers are always redirected to the marketplace offers, while connected terminals in physical stores allow shoppers to self-serve and easily reach online offers at any time.

To further support its merchants, Fnac provide assistance with sales and marketing strategy, and technical integration.

How to get started on Fnac

You can of course sign up as a seller directly on Fnac, however, you will need to invest time and resources in capturing the specifics of the local market.

Alternatively, as market leading experts in global marketplaces, Pentagon can accelerate your international growth by setting up and managing your store directly on Fnac.

Pentagon will provide a technical advisor to manage the integration between your brand and Fnac, an account manger to oversee the day-to-day running of your branded store, optimise product titles and boost sales through platform deals, a translations service to align all product descriptions and titles with local language nuances, and customer services support to ensure the expectations of local shoppers are met.

Talk to a member of the Pentagon team today to find out how they can increase your international sales! Email:, call: +44 (0)20 8940 5392 or visit us at:

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