Magento and Dotmailer webinar on CX: 16/3/16
Magento and Dotmailer will be delivering a joint webinar on March 16th with the topic: “The 2016 Master Plan for Revenue: It’s holistic. It’s email. It’s CX+.” The focus will be examining how the customer experience you provide impacts online shoppers.
To find out more and book a place, check out the event page here.
Here’s what they say of the online event: “Research predicts that by 2020 Customer Experience (CX) will overtake price and product as the key brand differentiator. To compete on this basis, you can’t just initiate a few special projects to smooth out the rough edges of your customer service. You’ll need a plan – a master plan – and we’ll share key insights and Magento 2.0 merchant examples.”