eBay Launches Domestic Selling in Russia
Up until now eBay has only enabled Russians to buy on eBay. Now retailers can start to sell in a phased roll out, at launch, a small number of local retailers, including Wikimart.ru and e5.ru, have listed approx. 60,000 items, and these numbers will grow throughout 2015. During this phase, retailers will reach domestic Russian shoppers only; eBay expects to open up their inventory to a global customer base during 2015.
“One of eBay’s core differentiators in Russia is that we make it possible for Russians to shop the world,” said Vladimir Dolgov, head of eBay’s operations in Russia. “Now, by opening our domestic business, we are enabling Russians to shop their own country, and we’re supporting retailers in their goals to expand in ecommerce.”
Since October 2012, eBay has launched a localized mobile presence, a Russian web site, more tailored marketing initiatives and promotions including a Russian TV advert, and a series of improvements in shipping, payments (PayPal started operating in Rubles in 2013) and other areas to accelerate its plans for the country.
From our experience the Russian Post Office needs a shake up first, as approx. 25% of the items we send to Russian Federation “Go Missing” and subsequently they end up making a claim.
Compare this to an average claim of under 3% for the rest of the world (Excluding Italy)
I am looking forward to the possibility of being able to list our product on eBay Russia. In my experience Russian customers are always friendly and know they sometimes have to be patient to receive their deliveries because of customs. The comment above doesn’t reflect my experience, we rarely have items go missing.
I concur, I’ve not had an item go missing in Russia (unlike Italy, France and Spain) and the customers are polite, patient and friendly. I look forward to listing on this site.
Definitely agree with you. However, Russian eComm users and especially CBT buyers are going to be the young, adventurous, technical and smart segment of the country. Money is also not a massive problem for a lot of these buyers so they wouldn’t fret over late packages.
You will start to see that all change as eComm and technology grows in Russia over the next 10 years or so. You would hope the postal service does get more efficient.
Russian post office tracking is wonderful it tells you exactly where your package was delayed for 3 months LOL
Hi – we have a nightmare sending to Russia. Lost items and items sitting in customs for months leading to the problems above.
Those of you that have been successful, please can you let me know who you use? We send items that are £25-500 in value