myHermes add CSV upload option for Linnworks
If you are using Linnworks then you can now use myHermes to deliver your parcels with an easy way to upload your delivery information to myHermes in bulk.
You can now upload Linnworks CSV files containing details of your orders straight into the myHermes system, so the shipping process can begin. Previously you would have had to ask Linnworks to directly make the changes to your account to enable you to export the CSV files in the myHermes format, or make the changes to the files manually, which was a time-consuming job.
Once the you’ve processed your shipments, myHermes will generate a confirmation file, including tracking numbers, which can be uploaded back into the Linnworks system in order to push out confirmation emails to your customers.
In addition to these latest improvements, Linnworks will soon follow eBay, Amazon, Shopify and ChannelAdvisor as the latest e-commerce platform to be fully integrated with the myHermes website. It’s expected that the integration will be completed this Autumn.
If you’re a Linnworks user and would like to access myHermes parcel rates (which start from £2.78 inc VAT), there’s a pdf document with full instructions on how to use the Linnworks CSV option.
I’ve held back on using MyHermes due to the mess-on with the non-existent link between the MyHermes website and Linnworks.
Now this looks as though it is going to make it worthwhile to start using my newly set up MyHermes account.
Roll on the full integration in Autumn.
I’ve used Royal Mail with an OBA for years and push through about £50k a year with them but despite their best efforts they cannot come close to the rates given by MyHermes. I appreciate that some say the service is not as good with MyHermes (and some say it is as good) but with eBay and Amazon expecting tracking numbers as proof of delivery, I must at least try and provide a tracked service for a “good price” for my customers. (When I mean a “good price”, I mean a price that my customers will pay for the product I sell). If I’ve ever had anything delivered to my business unit by MyHermes I’ve been perfectly satisfied as a receiver so far.
I’m sick of INR claims. Whether they are true or fraudulent, the eBay defects system is pushing me in to protecting my account and if I can save a chunk of money at the same time then it’s a no-brainer. At least to try to see if it’s successful.
So a genuine thanks to Linnworks. Shame you couldn’t have told me about this in the recent ticket requests I’ve been sending you about integration though :)