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eBay site broke?

By Chris Dawson August 1, 2014 - 9:49 am

eBay shops SNAFUIt would appear that eBay have been having intermittent site problems over the past 24 hours although they’ve yet to make an announcement.

The latest issue centers around eBay shops which are displaying “0 results found in all categories”, even though users may have hundreds or even thousands of items for sale. In other cases the shops categories sidebar is totally missing.

Of course this may be typical Friday maintenance, although it’s late in the day unless it’s taking longer than normal to be completed.

Are you seeing any site issues or is all well from wherever you’re based?

It’s also worth noting the eBay appear to have changed their , which now reads “eBay’s highest priority is our members’ trading success. There are many events, from natural disasters to power outages that can disrupt bidding and finding on eBay. If a lengthy outage occurs, information about the outage will be posted on the Announcements Board.”

  • Rich
    3 years ago

    Not seen this today, but have seen it a few times over the past 2 weeks. eBay seems to have many bugs in there system at the moment. Keep an eye on your page view counter.!

  • 3 years ago

    The eBay site has been broken………….one way or another for the best part of a year. No announcement thus far you say for this ‘prblem’…. there are NEVER any announcements for halving decent seller’s incomes. If eBay actually listened to the sellers perhaps the site would return to a reliable, functioning platform. When customers get the message: THIS SELLER DOES NOT OFFER COMBINED POSTAGE…….which is completely untrue………..how many of my customers just give up and go and shop elsewhere. When potential customers in US, Brazil, Russia are told by EBAY that their shopping baskets are NOT compatible with UK these customers also give up and go elsewhere. No……it was not, and is not all down to the password fiasco……..these ‘problems’ are ongoing and ebay, as far as I can see, has no intention of fixing them.

  • john
    3 years ago

    Not news …Search has been knackered of and on for years.

    What would be news is if ebay admitted the search has major faults off and on. And they are manipulating the search results using best match

  • Dave from Trumpton
    3 years ago

    And if a Seller gets defects as a result of it, you have to waste 10 hours to try and reverse it.

    • Hereford United Fan
      3 years ago

      I am trying to get a defect descored at the moment but I am having problems getting through.

      I have a number of handsets which were with full charge this morning. I am on hold so long that my hand sets keep running out before I reach the top of the queue.

      I am going to have to consider buying a wired handset just for the purposes of phoning ebay!

      Madness!

  • james
    3 years ago

    for the past week my search keeps reverting back to “lowest price first” instead of “best match”, and i cant find any way to make it stick on best match.

    • john
      3 years ago

      Why would you want to use best match??

      it does not search for the best product at best price. All it does is give you items that have sold the most and outlet best buys.

      I always sort buy price and scan down the page. filtering auctions out if I need a buy now.

      Best match just shows you what ebay wants you to see, not necessarily the best purchase/match for your search.

      even doing a search by lowest price first does not sort it properly many times I have seen a cheaper item after a more expensive item.

    • JD
      3 years ago

      Best match does a job for ‘commodity’ type products that my have many listings.

      It is useless in the extreme for collectable items, after all why would you want to look through the same items as yesterday?

      Sort by ‘time newly listed’ works for me.

    • james
      3 years ago

      becasue when i search for, for example, “samsung galaxy s4” i would like to see some samsung galaxy s4’s on the first page, not flick through a million chargers, covers, and miscellaneous 99p crap for an hour and a half.

    • john
      3 years ago

      then click on Mobile Phones & Communication on left hand side of ebay.

      I tried it and cases that come up are from an outlet(ryman)…I searched for “galaxy s4”. there is only 5 cases…. however there may be more on your search cause ebay search is minipulated

    • james
      3 years ago

      I dont have to click anything, if its on best match i get what i was searching for, if its on cheapest first i get page after page of 1p crap.

      for this very specific example clicking the category *may* work, but is entirely dependent on the seller listing it in the correct category to begin with.

      for other searches, where the category isnt as cut and dried, thats completely useless. i dont want to filter out half the results, or second guess whoever listed it, i want to search for something and see the thing i searched for in the results without any further input.

    • james
      3 years ago

      plus being the parent category, clicking “Mobile Phones & Communication” as you suggested didnt help at all, there isnt a single samsung galaxy s4 on the first page when filtered lowest first, still all 1p crap.

    • Rich
      3 years ago

      We have also seen this happen to us.

  • tinker
    3 years ago

    what is worse is ebays patronising attitude to complaints about search implying its just noise and everything is perfect

  • 3 years ago

    eBay have posted “We have seen reports of an eBay “outage” recently, so we wanted to address them. Here is what actually happened: We recently experienced a minor technical issue that resulted in the homepage and Daily Deals page to load slowly or be intermittently unavailable to a small portion of customers. General site functionality remained intact during this time and the issue has been fully resolved. We apologize for any inconvenience or delay this may have caused” on their systems announcement board.

    So there you have it… there wasn’t a problem with the site :-)

  • ian
    3 years ago

    anyone notice that the send invoice link is missing off the confirmation of item sold email from ebay ? -now means 4 clicks extra if I need to send an invoice – as a bulk seller this is a MAJOR pain

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