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ReplyManager launch new features in time for holidays

By Chris Dawson November 13, 2013 - 10:05 am

ReplyManagerJust in time for the Christmas and New Year holidays, ReplyManager have rolled out some new and enhanced features to help sellers keep their buyers informed. Here’s what’s new:

eBay Photo Sharing

With the recent update to eBay’s Trading API, sellers can now send and receive photographs from prospective buyers via attachments through ReplyManager.

Simplified Auto-Responders

Version 5.6x has simplified the process of setting up rules and auto-responders. Users now have more options and improved functionality to create more precise conditions with fewer keystrokes.

Email ID Hover Now eBay-Friendly

This feature is now eBay-friendly, displaying the first 400 characters of the buyer’s message instead of eBay header notifications.

New Email Address Hover

When viewing a list of emails, users can now hover over the email address to view the sender’s name that is embedded in the email address. This is especially useful for Amazon marketplace sellers.

HTML Editor New Look

The HTML Editor has been updated with a new look. It has all of the same features, but it’s faster and has been updated to work more efficiently with Internet Explorer 10.

Google Login

In addition to OpenID, users can now login to ReplyManager with their Google account.

If you want to see the full updates with screen shots they’re detailed on the ReplyManager blog. Don’t forget if you want to trial ReplyManager they have a free 15 day trial available.

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