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Do you want to buy something else?

By Chris Dawson November 26, 2013 - 7:48 am

A couple of weeks ago Andy of highlighted that buyers were buying multiple items in multiple transactions, rather than adding them to their eBay shopping basket and making a single payment.

Of course as well as the buyer not benefiting from shipping discounts, making multiple payments costs the seller 20p for each PayPal transaction on top of the percentage charge.

This was all part of eBay testing compulsory immediate payment. Buyers taking part in the test no longer saw the “Commit to Buy” page but were taken straight to checkout – the item wasn’t considered sold until paid for.

eBay appear to have spotted this problem and have introduced a new interstitial page to ask if buyers want to pay or if they’d like to continue shopping.

Add to Basket

Looks like a bit of a result for sellers and useful for buyers. Making it easy for buyers to do all of their purchases in one go makes perfect sense and any seller would prefer one single order, rather than having multiple single item orders to process.

Mark also sent us a screen shot with slightly different messaging, rather than “Still Looking?” the alternative test asks “Buying more items from this seller?”

Buying more items

  • JD
    4 years ago

    This would seem to be postive.

    Unlike Lithium who have removed a post I placed on the eBay PSB linking to this blog.

    Reason for removal? Advertising.

    Astounded.

    • JD
      4 years ago

      Lithium clearly do not understand Tamebay!

      Got this from Lithium re my removed post:

      ‘I understand.
      Unfortunatelly the site was also promoting Amazon. I hope it clarifies it.
      All the best,
      xxxxxxx (name removed)’

      Chris/Dan – you may want to have a word.

    • 4 years ago

      Lithium’s reason is bogus. But they are justified in removing the link to this page. If you look closely Chris added a link on this page to eBay which is an affiliate link that (assuming no special treatment) pays per click. From eBay’s perspective it makes no sense to pay for traffic to eBay that was already on eBay. eBay calls this round tripping and affiliates can get into trouble for it even if they didn’t intend the roundtrip. This is why a certain large 3rd party developer was forced to go from offering a completely free product to charging a few years ago. This all assumes that TameBay hasn’t added any anti-roundtripping code to remove the link whenever the visitor comes from eBay. If that is the case then there is no valid reason to remove the link.

    • JD
      4 years ago

      Thanks! That would seem to be a reasonable interpretation. I am always logged in to eBay on the same browser when I come here and never see adverts for eBay. I do see adverts for Amazon.

      When I further described Tamebay to the Lithium Moderater I got this:

      ‘I’ll get back to you later on about this issue. I have to consult other people about this.
      Regards,
      xxxxxxxxx (name)’

      I have not yet heard any more!

    • 4 years ago

      ebuyerfb is right I guess…. but in which case that’s the reason that should have been given.

      We did mention it to a couple of guys at eBay yesterday – will wait to see what happens

  • 4 years ago

    So funny!! Will have a word see what they have to say :-)

    • JD
      4 years ago

      So that’s ok then?
      From Lithium:
      ‘Hi,
      I have some information for you
      You are right, there was no need to remove your post with the link to tamebay since it is a source of information for eBay sellers, and eBay works with that site at times to promote eBay news.
      I am sorry for removing your post.
      All the best,
      xxxxxxx (name)

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