First Europe-wide survey on online-trade sales bans

By Chris Dawson October 8, 2013 - 6:05 am

Have you been affected by a manufacturer banning you from selling your products or restricting how you can sell them and imposing restrictions for trading online? Where you a BigJigs or The Puppet Company retailer and are now unable to sell their products?

Choice in eCommerce have announced the first Europe-wide survey on online-trade sales bans. With this survey, they aim to uncover the facts about sales bans and their consequences and will be highlighting the results in the media. The survey is already running in Germany, launches today in the UK, with a French and Italian version to follow next week.

If you’ve been affected by restrictive trade practices the fill out the survey which will only take a couple of minutes. The higher the number of participants in the survey, the more representative and hence meaningful will be the outcome and of course the higher the profile the issue will receive in the press.

  • Stuart
    4 years ago

    I only know of two suppliers that do this, one is a gift supply called RJB STONE, they also started a retail arm of the company with a website and high street stores then banned the sale of their goods on Amazon as they sell on there direct.

    This kind of practice is not good but with the toy retailers and others that are trying to protect the price of goods perhaps it’s a good thing?

    • Weeze
      4 years ago

      I went to a trade show about 18months ago and was staggered by the amount of people who wouldn’t deal with on line traders. Some were even suggesting we did it because we were greedy and didn’t want to pay out for a physical shop!

    • mw
      4 years ago

      Same with us. It was worth pushing it though as some capitulated and we made a few quid out of it. We found that many wanted assurances that responsible pricing at or around the RRP was part of the t&c’s. We had no real problem with that as we are in the business to make money, however, we reserved the right to use clearance strategies after a term if something just didn’t sell.
      What did irritate us big time was finding out later that some of the said suppliers had also sold direct to Amazon who then undercut everybody – sometimes selling stuff for less than we paid for it! We no longer deal with these suppliers.

    • Gerry007
      4 years ago

      Unless their products are exclusive, they cannot ban online sales….

      Re 2nd paragraph….Just Hypocrites!!.

  • 4 years ago

    I won’t be signing it, even eBay are emailing me to fill in the dam form.

    Everyone along the chain needs to make a decent wedge.

    What manufacturing experience has Oliver Prothmann got?

  • 4 years ago

    Fashion retailer AX Paris restricted my business from being allowed to sell on Amazon + Ebay

    They sell on Amazon directly themselves.. disappointing as I also stuck to the rrp to maintain the standards.

  • Gary
    4 years ago

    There are hobby manufacturers who will not supply new product to online only retailers. They require that their stockists have bricks and mortar outlets, that is a shop open to the general public, not a warehouse closed to the general public. They do allow these bricks and mortar outlets to sell online.

    The standard claim made for the refusal to open a trade account for online only retailers is that bricks and mortar outlets promote the hobbies and help them to grow and online only outlets do not.

  • 4 years ago

    Another issue is credit risk.

    Some of these online morons in the race to bottom are a terrible credit risk.

    Sensible pricing doesn’t just benefit the manufacturer.

  • 4 years ago

    I am all for this, bring on the ban
    I own a shop with big overheads.
    I get customer coming in looking at my products then going home to buy them online, from losser selling them from there bedroom that do not pay any rates, insurance or staff.
    Seliing on e-bay down grades the product, its all right for second hand shit.

    • Paul Hunter
      4 years ago

      Martin, why does “Seliing on e-Bay down grade the product”? Presumably the buyer gets the same product whether they purchase it online or offline. Many very repuatable brands sell on eBay.

      Also – the buyer isn’t interested in the seller’s out-goings, rates, fixed costs etc. This is why Amazon sells so much and the high street isn’t what it once was.

    • 4 years ago

      Hi Paul
      E-bay downgrades products because e-bay sellers are happy only to make a very small profit this makes it a price war.
      The only winners are Amazon and E-bay with their commissions.
      Would be nice if the two above companies paid their dues in the UK.
      If it wasn’t for shop like mine, people would not be able to have a look at products and get expert advice and customer service.
      It would be a sad world if we did not have shop in our towns.
      Amazon and E-bay are open to fraud and fake products

    • 4 years ago

      Fairly regularly ebay flashes a book or two and asks me to confirm that its genuine and not a fake. Invariably the book is a 99p item. A Book that I know is genuine because I got my stock from the Publisher years ago.

      However Martin says that Amazon and ebay are open to fakes. That does have a degree of truth in it. But are B & M shops(just because they are b & m shops) less open to Fakes? After all there were fakes long before the Internet existed. Although of course many fakes were sold on street Markets. But are b & m shops always totally honest and do they give wonderful service? I know that over the years I have gone into b & m shops which have given abysmal service. B & M shops where when you have a problem with faulty goods just do not give a damn. Perhaps that is one reason why there are many b & m shops that have either closed or which will be closed in the near future.

      Yet there are many on Amazon and ebay who are trying very hard to give a good service and which are happy to advise their customers to try to ensure that the customer gets exactly what they want. So please don’t tar us all with the same brush.

  • Jimbo
    4 years ago

    Is that tosser or loser?

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