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eBay promote service on View Item page

By Chris Dawson October 4, 2013 - 2:01 pm

New View Item PromotionSomething new has popped up on eBay – they’re promoting the best sellers in terms of feedback, Item Condition, savings, free postage and experience.

If you look at any item (unless I’m in a test group or the seller doesn’t tick any of the boxes) then just below the buy box a new strip has appeared which could have up to three messages in.

Whilst you as a seller may not be able to affect what’s shown, you can certainly tick some of the boxes and if looks like free post is a biggie. I’m not sure how experienced you have to be to get the “Experienced Seller” tag, possibly it’s sellers with the most feedback as it doesn’t appear to be restricted to sellers offering eBay Premium Service.

Check your own listings and see if there are steps you can take to get more tags on your listings, “New” and “Free Postage” are the most likely, but also having “100% feedback” instead of 99.9% just became more valuable than it ever has in the past.

  • hawkwind
    4 years ago

    Looks like another promote the outlets when will this blatant favouritism stop.

    Glad i have stopped selling and more importantly buying as well its off to Amazon for me.

    • 4 years ago

      I don’t think it’s to promote outlets – I’ve just seen a seller with just 163 feedback and his tags are “Free Post”, “100% Feedback” and “Best Offer Accepted”.

      (Hadn’t spotted the Best Offer promo tag before, but it’s making me want to buy from that small seller which is a good thing!)

  • Gerry007
    4 years ago

    .
    All this ebay fiddling lately suggests they are either loosing buyer trust [business/orders] or/and some sellers are falling away, ie; not performing well.

  • Rich Vernadeau
    4 years ago

    It’s yet another way ebay will show favoritism to some sellers over others in terms of item visibility and recommendation or promotion (and not all that subtle- how subtle are these tags?)

    • JD
      4 years ago

      Understand this – eBay is currently positioning totally for mobile and for one off purchases.

      If what you are (trying to be) selling does not fit then the ride is not going to be that good.

      And it follows that buyers/sellers of low value/multiple different items are not going to be that impressed (with eBay).

      eBay has arrived at a crossroads.

      eBay has gambled big.

      Bon voyage.

  • northumbrian
    4 years ago

    experienced seller! what a load of bollocks and a waste of space,
    what’s the point of DSR stars Feedback scores and percentages then?

    • JD
      4 years ago

      This new mullarkey will be in your face on mobile.

      Old stuff like DSR’s will be much more difficult (and time consuming) to find.

    • northumbrian
      4 years ago

      Ah? understood

      so why is this condition box under the title thingy, whatsit, malarkey ,not in your face using mobile
      ebays bonkers

      PS. we are really experienced sellers we know how to rip you off proper LOL

      lol

    • Gary
      4 years ago

      If mobile is the future should we be listing items using ebay mobile apps? This would make the listing more mobile friendly.

    • 4 years ago

      Well there’s another topic. The question is isn’t it about time that eBay started serving one rich version of the Item Description for desktops and another text only cut down version for mobiles so that it’s readable?

      Whilst a lovely item description template is great on a desktop, I’ve given up reading descriptions on mobile and take my chances as I can’t be doing with all the pinch to enlarge marlarkey

    • Jimbo
      4 years ago

      It’s kind of ironic that the heavily customized listing templates, which are meant to increase sales, generally provide the worst mobile experience.

    • Gary
      4 years ago

      Templates are used to encourage multiple sales, basket shopping, visits to ebay store and more. Impossible to do this on mobile which is a “single sale only” environment.

      If it was not for listing discounts ebay stores would be pointless.

      Why don’t ebay plonk a link to the sellers store in that new bar?

      Because ebay know on mobile stores are redundant.

    • Gary
      4 years ago

      Why would ebay want to show DSR stars feedback scores and percentages? Don’t show these and more sales are made. It is only sellers who are paranoid about these. Not buyers.

    • Jimbo
      4 years ago

      Well our (simple) listing template works nicely on the eBay app and includes a link to our shop, which works (shop not optimized though). I’ve looked at a few of the fancy (managed/paid) templates and they fail on mobile.

  • Lynne
    4 years ago

    I’ve just checked my listings and all of mine have experienced seller with Free postage & New, the ones without free postage just states Experienced seller and New. But and a big but for me my sales have dropped over the past 2 weeks and no idea Why?. It will be interesting to see my next invoice and sales.

  • Jimbo
    4 years ago

    I don’t see it.

  • Mark Ellis
    4 years ago

    Even more pointless screen clutter.

  • Simon Foster
    4 years ago

    Most of ours tags show Experienced
    Seller & Free Postage. We also have a few showing Limited Quantity Remaining , Over 50% sold , New & Best Offer Accepted. Anything which helps a buyer make a purchasing decision is a good thing…

  • Gary
    4 years ago

    How do ebay monetise advertising on mobile? They can’t so this lost revenue has to be made up another way. expect fees to be jacked up.