21 Day PayPal holds for all new sellers

March 18, 2010

eBay’s latest seller news letter says they’re introducing 21 day PayPal holds for all new sellers. For 90 days from your first sale the new security step will hold funds as “This will help new sellers to build up a reputation as a trusted member of… Read more

Written by Chris Dawson · Filed Under Paypal | 12 Comments 

eBay and Alibaba in talks to bring PayPal to AliExpress?

March 13, 2010

eBay is in talks with Alibaba to get PayPal offered as a payment option on the new AliExpress wholesale marketplace, according to rumours appearing in the WSJ. The two companies have long been rivals, but an alliance could now make sense…. Read more

Written by Sue Bailey · Filed Under News, Paypal | 7 Comments 

PayPal, graphs and the trouble with feedback

March 4, 2010

PayPal sent out a marketing email this week to UK-based eBay sellers, trying to encourage them to banish cheques and postal orders from their listings. The justification, they said, is that DSR scores left by buyers who’ve paid with PayPal are so… Read more

Written by Sue Bailey · Filed Under Paypal, Selling Tips, Soapbox | 18 Comments 

eBay.de’s compulsory PayPal policy under investigation

February 27, 2010

eBay is under investigation in Germany to test whether its new rule requiring new sellers to accept payments by PayPal online breaks competition law. As of Thursday, German sellers with fewer than 50 feedbacks are required to offer PayPal as a… Read more

Written by Sue Bailey · Filed Under Paypal, Site Changes, eBay.de | 1 Comment 

PayPal disputes and US mail redirection policy

February 12, 2010

Logging into PayPal this morning I was greeted with a splash screen offering advice on PayPal disputes. I’m not sure why this was presented to me as I’ve no open disputes either as a buyer nor as a seller, and the last thing I want is buyers getting… Read more

Written by Chris Dawson · Filed Under Paypal | 10 Comments 

PayPal India stops withdrawals, reverse payments

February 7, 2010

PayPal has suspended payments to and from India as well as blocking transfers to local banks. Customers with withdrawals in progress are reporting that these have been stopped and the money returned to PayPal. A post on its official blog… Read more

Written by Sue Bailey · Filed Under Paypal, eBay.in | 20 Comments 

eBay plug PayPal credit card in payment options

January 24, 2010

Bill Me Later hasn’t made it to the UK yet, but not to worry – if you’re looking to buy something on eBay that you can’t afford there’s always the . Links have started appearing on eBay under the payment options to the PayPal credit card sign up… Read more

Written by Chris Dawson · Filed Under Paypal | 16 Comments 

Cheque payments can seriously harm your DSRs

January 21, 2010

Do you still accept payment by cheques and if so how many of your customers take up the option? I’d like to know as every time I receive a cheque I groan as it means paying it into the bank and accounting for it manually instead of a PayPal… Read more

Written by Chris Dawson · Filed Under Paypal | 19 Comments 

10 for ‘10 : Psychic Psue’s Predictions for 2010 on eBay

December 27, 2009

“And now, the end is near…” Ahem, sorry. Wrong karaoke. I’ve heard that if you get from Christmas to New Year without some kind of list post, they take away your blogging card. So here are ten random things that may, more or less, or may not… Read more

Written by Sue Bailey · Filed Under Soapbox | 95 Comments 

What’s the difference between a PayPal reserve and a hold?

December 21, 2009

There’s been a lot of discussion about PayPal reserves and holds recently. What PayPal does in practice has changed somewhat in the last couple of weeks, and we’ll be looking at that in another post later today. However, for the sake of clarity (and… Read more

Written by Sue Bailey · Filed Under Ecommerce, Paypal | Comments Off 

New PayPal buyer protection for off-eBay purchases

November 6, 2009

PayPal has offered buyer protection for many years, but it’s been restricted mainly to eBay transactions. That’s all changed as of the 1st November, PayPal now cover claims for non-receipt of goods for transactions from any website. In the past… Read more

Written by Chris Dawson · Filed Under Paypal | 6 Comments 

PayPal X Dev Con spawns Facebook shopping mall

November 4, 2009

The PayPal X developers conference opened yesterday for developers where they unveiled their new API enabling developers for the first time not to just link to PayPal to handle payments, but to actually build new applications with PayPal embedded… Read more

Written by Chris Dawson · Filed Under Featured, Paypal | 27 Comments 

PayPal – an unlikely contender to become a UK Bank?

November 1, 2009

If you watched the BBC breakfast news today you’d have seen their top story that was the government plans to create three new high-street banks from the Royal Bank of Scotland, Lloyds and Northern Rock. Separating some of the good assets from the… Read more

Written by Chris Dawson · Filed Under Paypal | 6 Comments 

PayPal offer faster withdrawal for £5.00 a go

October 28, 2009

If you’re in a hurry to get your funds from PayPal they’re willing to charge you a fiver to get the funds to you within one or two working days. I’m not sure who would be desperate enough to need funds when the typical transfer time has already… Read more

Written by Chris Dawson · Filed Under Paypal | 19 Comments 

eBay France sellers protest compulsory PayPal policy

October 24, 2009

Sellers on eBay France are up in arms about a policy change which forces them to offer PayPal as a method of payment on every auction and fixed price listing on the site. eBay France’s published accepted payments policy says that sellers with… Read more

Written by Sue Bailey · Filed Under News | 12 Comments 

eBay.com start accepting Bill Me Later

October 19, 2009

PayPal have just announced introduction of Bill Me Later as a payment option on eBay.com. There are no changes for sellers, and in fact sellers should never notice the difference from a standard PayPal payment. Buyers simply select Bill Me Later as… Read more

Written by Chris Dawson · Filed Under Paypal, Site Changes, eBay.com | 5 Comments 

PayPal top up cards with £10,000s instead of £100s

October 6, 2009

Anyone who topped up their PayPal top up card yesterday is likely to have had a nice surprise. PayPal muddled up their decimal place and in some instances added balances of thousands of pounds instead of hundreds. If for example you topped up your… Read more

Written by Chris Dawson · Filed Under News | 9 Comments 

Browser flaw exposes PayPal to hackers

October 6, 2009

There’s a serious hole blown in PayPal’s security, and there’s very little that PayPal themselves can do to protect users against the exploit. Internet Explorer, Google Chrome or Apple Safari browsers running on Windows are all affected and the… Read more

Written by Chris Dawson · Filed Under Paypal | 6 Comments 

PayPal Charity Hack 09 to be held in Richmond

August 24, 2009

PayPal are inviting all developers that work on charity projects to meet at their Richmond offices for Charity Hack 09. PayPal, MissionFish and JustGiving as well as some yet to be announced charities will be showcasing their API’s (Application… Read more

Written by Chris Dawson · Filed Under Paypal | Comments Off 

Apple building “PayPal killer”?

August 5, 2009

photo credit: William HookSilicon Alley Insider is reporting “Wall Street gossips” saying that Apple are considering extending iTunes so that it can be used on third-party sites as a payment service. iPhone users can already use iTunes to… Read more

Written by Sue Bailey · Filed Under Ecommerce, News | 11 Comments 

PayPal crashed for 40 minutes this evening

August 3, 2009

If you’re wondering why you’ve not received many payments through PayPal this evening it’s because they had a major glitch. For about 40 minutes this evening users couldn’t send and receive money, the site is now back up and fully running for most… Read more

Written by Chris Dawson · Filed Under Glitches, Paypal | 11 Comments 

PayPal Innovate conference Nov 09, RIP DevCon

July 23, 2009

PayPal have just announced a a two day conference in November – PayPal Innovate 2009. Running over two days it’s to be held in San Jose on the 3rd-4th November and is the first ever developer conference focused on the PayPal open payments… Read more

Written by Chris Dawson · Filed Under Events | 12 Comments 

PayPal survey: why shoppers abandon their shopping

June 24, 2009

photo credit: avlxyzPayPal have published the results of their second annual Checkout Abandonment Survey, looking at why website buyers don’t complete purchases. Just like last year’s survey, an excessive shipping fee was the number one reason for… Read more

Written by Sue Bailey · Filed Under Ecommerce, Marketing, Paypal, Selling Tips, Web Design | 8 Comments 

More details emerge on eBay’s new buyer protection policies

May 29, 2009

More details are emerging on the theory and practice of eBay’s new ‘dispute resolution’ process, and frankly, they are not good news for sellers. Firstly, we see the process in action. I heard this week from a TameBay reader we’ll call Bob, who… Read more

Written by Sue Bailey · Filed Under Featured, Selling Tips, Site Changes, eBay.co.uk | 41 Comments 

New & improved PayPal pages

May 7, 2009

I just logged into PayPal for the first time since today’s upgrade. My first thought was “Oh, they’ve moved the sidebar from the left to the right hand side of the page”. The page has been smartened up a bit, but the real advantage is that you’re… Read more

Written by Chris Dawson · Filed Under Paypal | 6 Comments