Tag: Feedback

Lucid launch FeedbackExpress for Amazon merchants with free trial

feedbackexpress

Lucid Interactive has announced the release of a new automated Amazon feedback software, FeedbackExpress. FeedbackExpress is a cloud-based solution to help Amazon sellers automate and manage their feedback communication with buyers. The software aims to help sellers get more positive feedback and product reviews as well as removing any negative and neutral feedback quickly and […]

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People are still buying and selling feedback on eBay

Feedback Feat

There was once a time when people stressed about how much feedback they had on eBay. People would (and still do!) buy and sell accounts because they think they’ll be more successful if they have an account with 100 or 1000 feedback than an account with zero feedback. There is a little truth in the […]

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We need more complaints from banned buyers

Feedback Feat

It’s been interesting to read the comments from Tamebay readers regarding the recent eBay UK test to remove visibility of “Feedback left for others”. It’s obvious that, despite eBay’s improvements in recent years to seller protection, you still feel vulnerable. We’re pleased to report that eBay have told us “This was a test run in […]

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eBay Feedback left for others hidden from view

Feedback Feat

Updated to add: eBay have confirmed that this was a test run in the UK. It has now ended and feedback visibility is restored. We all love eBay Feedback, it’s a mark of how experienced a seller or buyer we are and more importantly how reliable our trading partners are. One thing that sellers love […]

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eBay run feedback test: Stars out, Drop down selection in

Feedback test feat

Edited to add: It’s not a new feature after all, please read our update to find out what it’s all about! eBay is running a feedback test which may delight you or may fill you with horror depending on how much you like it. The test replaces the option to pick a 1 to 5 […]

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eBay On-Time Delivery Metric: What eBay sellers are telling us

eBay Feedback Removal sm

Next Saturday, the 20th of February eBay’s new performance standards come into play, are you ready for the changes? The most significant is the reduction of the number of ways you can get a defect and eBay’s new On-Time Delivery metric. Sanctions for failing to meet eBay’s new On-Time delivery metric It’s important to remember […]

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eRated plan expansion after $1.7m seed funding

eRated Feedback

eRated have just raised $1.7 million in seed round funding to enable them to grow their online reputation service. eRated allows retailers to import all their history and reputation the marketplaces and social sites they’re active on and display them in one place. They have plugins to allow the retailer to then display their combined […]

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eBay Feedback error: sellers can’t respond

eBay Bug

Quite a few sellers have written to Tamebay reporting that eBay has been experiencing a technical glitch, for quite a few weeks, that means that sellers cannot respond to buyer feedback. According to one seller who has been in contact, this has been a problem since at least the 6th January and is ongoing. Some […]

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Using Social Proof to Drive Online Sales

Amazon Reviews

Jodi Gaines Pereira is the co-founder of ReplyManager, acquired by XSellco Limited early in 2015, who’s solutions include High5, a Feedback Automation tool. Today Jodi writes about asking for feedback and reviews: Using Social Proof to Drive Online Sales I’m an avid reader. Probably go through one to two books a week. I stick to […]

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eBay to remove defects weekly for flood affected deliveries

Rain

Due to the recent and continued risk of flooding in the North of England and Scotland, there may well be ongoing disruption to delivery services in these areas. There has also been flooding in areas of Northern Ireland and with more rain due on Wednesday evening the situation could worsen. eBay have said that transactions […]

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