Gift Aid added to donate at checkout on eBay

June 20, 2011

If you have ever ticked the box to donate to your favourite charity when buying on eBay then you can now boost your donation by 25%. You’ll need to confirm that you’re a UK tax payer but then MissionFish will claim Gift Aid on the eBay Checkout… Read more

Written by Chris Dawson · Filed Under eBay, eBay.co.uk | 1 Comment 

PayPal glitch prevents eBay payments

May 14, 2011

There is currently an issue with PayPal payments on eBay which is preventing buyers from paying for their purchases. eBay are aware of the problem and say that it’s affecting 25% of buyers with the message “Sorry, we could not complete your… Read more

Written by Chris Dawson · Filed Under eBay, eBay.co.uk, Paypal | 6 Comments 

Shopping basket to replace eBay checkout

February 22, 2011

eBay have announced that the Shopping Basket which is currently in Beta is to be rolled out across the site. They say that recent tests suggest shopping basket will be popular with buyers, and that they expect it to result in larger orders and fewer… Read more

Written by Chris Dawson · Filed Under eBay, eBay.co.uk, Selling Tips | 24 Comments 

SNAFU: eBay checkout glitch

February 18, 2011

Your buyers might be having problems buying from you this morning. There’s a problem with eBay checkout which is currently being worked on. eBay say they are “currently experiencing checkout problems. Community members may see errors or timeouts… Read more

Written by Chris Dawson · Filed Under eBay, eBay.co.uk | Comments Off 

ChannelAdvisor revamp their eBay checkout

October 16, 2010

ChannelAdvisor have quietly revamped their 3rd party eBay checkout which is now a single page four tabbed process. There’s a pre-populated address check tab, followed by shipping method, payment option and final order confirmation tabs. As you go… Read more

Written by Chris Dawson · Filed Under eBay | 4 Comments 

“Your item should arrive…”

August 30, 2010

eBay are now telling buyers when their items should be expected to arrive, based on delivery time estimates and the shipping service they’ve selected. Here’s what I just got on checkout: A couple of people have mentioned this, but I hadn’t… Read more

Written by Sue Bailey · Filed Under Amazon, eBay, eBay.co.uk | 9 Comments 

eBay to scrap all 3rd party checkouts

August 24, 2010

eBay have announced that as of the 30th June 2011 they will be closing all 3rd party checkouts and the only checkout available on eBay will be eBay’s own checkout. This will impact 3rd party solution provides such as ChannelAdvisor, eSellerPro… Read more

Written by Chris Dawson · Filed Under eBay, eBay.co.uk, Featured | 12 Comments 

eBay.com gets charity in checkout

June 8, 2010

eBay.com are adopting the “Donate a pound” eBay for Charity program which has been running in the UK since November 2008. However there is a major difference in how the program has been implemented. In the UK a random (eBay chosen!) charity is… Read more

Written by Chris Dawson · Filed Under eBay, eBay.com | 2 Comments 

eBay UK to expand ‘charity in checkout’ program

July 9, 2009

photo credit: Annie Mole that they’re to expand the eBay for Charity program which asks some buyers to donate a pound to a random charity as they checkout. This program’s been running since November 2008, and eBay have labelled it a “great… Read more

Written by Sue Bailey · Filed Under eBay, eBay.co.uk, Soapbox | 6 Comments 

PayPal survey: why shoppers abandon their shopping

June 24, 2009

photo credit: avlxyzPayPal have published the results of their second annual Checkout Abandonment Survey, looking at why website buyers don’t complete purchases. Just like last year’s survey, an excessive shipping fee was the number one reason for… Read more

Written by Sue Bailey · Filed Under Ecommerce, Marketing, Paypal, Selling Tips, Web Design | 8 Comments 

DevCon gives a taste of things to come

June 17, 2009

Those lucky souls at the eBay Developers’ Conference this week have had a sneak preview of what’s coming on eBay in the next twelve months. Some highlights include: Merchant credit card processing integrated into eBay Checkout later this year…. Read more

Written by Sue Bailey · Filed Under eBay, Events | 13 Comments 

FAQs: How do I give a discount on an eBay invoice?

May 1, 2009

photo credit: PinkMooseLots of sellers seem to be asking on various eBay forums recently about how to give buyers discounts on their eBay invoices: it must be the credit crunch. So even though most experienced sellers know the answer to this one,… Read more

Written by Sue Bailey · Filed Under Selling Tips | 11 Comments 

Third-party checkouts changing, not banned

April 16, 2009

You may have read a blog post yesterday on AuctionBytes reporting that third party checkouts were to be banned on eBay from June. The post cited ProStores and Infopia as saying that their checkouts were to be discontinued, and named the source of… Read more

Written by Sue Bailey · Filed Under eBay, eBay.com | 31 Comments 

eBay.com allow Moneybookers, Paymate

January 8, 2009

Moneybookers and Paymate will be permitted for US sellers from February. Propay are also opening their service to all US PowerSellers from January 22nd. eBay.com will also integrate third party merchant services into checkout later in the year…. Read more

Written by Sue Bailey · Filed Under News | 31 Comments 

Checkout glitch estimates delivery yesterday

November 21, 2008

Several sellers have reported a glitch in eBay’s checkout in the last few days, where delivery time is estimated to be “within -1 day after seller dispatches item”. The problem mainly seems to occur on “sellers standard rate” and international… Read more

Written by Sue Bailey · Filed Under Glitches | 5 Comments 

PayPal transactions reversed without warning

September 21, 2008

I’ve had a bizarre problem with PayPal payments over the last week or so. Certain payments have been – apparently at random – reversed in my PayPal account and the money returned to the buyer, without any action from me or from the buyer. They’ve… Read more

Written by Sue Bailey · Filed Under Glitches, Paypal | 16 Comments 

eBay UK make changes to Checkout, My eBay

July 2, 2008

. All members will now be able to checkout and pay with PayPal without actually leaving the eBay site. I love this one: paying feels so much quicker and easier. I’ll be interested to see what “P&P promotions offered by sellers are handled… Read more

Written by Sue Bailey · Filed Under eBay, eBay.co.uk | 6 Comments 

eBay.com.au indefinitely postpone PayPal only

June 26, 2008

eBay Australia have for the second time delayed implementation of the PayPal only policy, but this time a little more permanently On the 21st May Australian users became obliged to offer PayPal on all listings, and it was planned that eBay… Read more

Written by Chris Dawson · Filed Under Featured, Paypal | 14 Comments 

Choice listings, anonymous email, but definitely not PayPal only on eBay.com

June 18, 2008

Adam Trachtenberg, eBay’s Director of Product Management for Platform & Services, gave an overview this morning of where eBay is going in the new few months. Though this was aimed primarily at developers, it provides some great news, and some not so… Read more

Written by Sue Bailey · Filed Under Events, Featured | 18 Comments