What jeanius thought this up?

November 8, 2009

It’s a rainy Sunday afternoon; what better to do than a little eBay shopping? I need a couple of new pairs of jeans… Well, good luck to anyone else who wants to buy female jeans on eBay today, because eBay has just made it a whole bunch more… Read more

Written by Sue Bailey · Filed Under Site Changes, eBay.co.uk | 12 Comments 

How the eBay customer support refund process works

September 29, 2009

A recent purchase went badly wrong, with the seller who had been trading regularly for a year going from 100% feedback on the day I made the purchase to 86.5% and NARU (Not A Registered User) five days later. I received the email from eBay’s Loss… Read more

Written by Chris Dawson · Filed Under Site Changes, eBay.co.uk | 11 Comments 

TameBay Tools: eBay Most Popular Items

April 14, 2009

eBay Tools on TameBay are powered by our chums at Goofbay and cover everything from finding a bargain, local search for buyers and a whole suite of research tools for sellers. eBay Most Popular ItemsAlthough the eBay Most Popular Items tool can… Read more

Written by Chris Dawson · Filed Under Selling Tips | Comments Off 

Why I don’t buy on eBay mobile

December 14, 2008

As it comes closer to Christmas and I realise I really must start buying a few presents before time runs out, I’m getting increasingly frustrated with eBay mobile.   Having an HP iPaq mobile handset it should be easy – whenever an idea for a… Read more

Written by Chris Dawson · Filed Under News | 25 Comments 

Buy, Buy, Buy – £1000+ unexpected sales on eBay

November 18, 2008

Do you remember opening a new eBay ID? It’s a while since I’ve done so but some consultancy today reminded me just how exciting buying on eBay can be. A company is looking to set up their first shop on eBay and like everyone else have started out… Read more

Written by Chris Dawson · Filed Under Selling Tips | 9 Comments 

eBay drop Bid Assistant

September 5, 2008

eBay.com have announced today that they are to drop the Bid Assistant tool as of 15th September. Introduced in May last year, Bid Assistant allowed buyers to specify a group of items of which they wanted to buy one: the system would then bid for… Read more

Written by Sue Bailey · Filed Under Site Changes, eBay.com | 51 Comments 

First impressions of the new My eBay beta

August 10, 2008

The new My eBay beta is now available for users to check out and is looking great. The clunky headers from the old eBay are gone and have been replaced with a newly-,designed tabbed page complete with drop downs to access the key… Read more

Written by Chris Dawson · Filed Under Featured, Site Changes, eBay.co.uk | 22 Comments 

25% of listings hidden on eBay.com

August 5, 2008

I’ve been looking at how listings are presented in the new search results on eBay.com to check how they’ll affect sellers. Up to 25% of listings in some categories are hidden which leaves some current listing strategies no longer cost… Read more

Written by Chris Dawson · Filed Under Featured, Site Changes, eBay.com | 42 Comments 

eBay limits items from a seller to 10 in search

August 1, 2008

There are two changes rolling out on eBay this week (or at least eBay.com, there’s been no announcement for the UK as of yet): the . The reasoning behind this is that Finding 2.0, the technology that presents search results to buyers is now smart… Read more

Written by Chris Dawson · Filed Under Featured, Site Changes, eBay.com | 16 Comments 

PayPal refuse risk leaving no buyer protection

July 30, 2008

When attempting to make a payment via PayPal earlier today, this message appeared stating the seller can’t currently accept payments through PayPal. I’m guessing that either their account isn’t fully verified, or PayPal have put them on hold due… Read more

Written by Chris Dawson · Filed Under Paypal | 11 Comments 

Resolution center and dispute console updates

July 27, 2008

eBay have updated the INR (item not received) process which has in recent times been moved from eBay to the PayPal site. It’s worth remembering that nowadays buyers have little or no buyer protection unless they pay via PayPal. The main changes… Read more

Written by Chris Dawson · Filed Under Paypal | 1 Comment 

eBay issue discount coupons for tech categories

July 24, 2008

In the tail end of the 1p listing promotion for technology products eBay are offering discount to selected buyers up until the 30th July. If you’ve been sent a voucher it will be in your email and should also appear in your eBay My… Read more

Written by Chris Dawson · Filed Under News | 4 Comments 

Parcelforce PM & Parcelforce 48 Large services launched

July 18, 2008

Parcelforce are launching two new services – Parcelforce PM and Parcelforce 48 Large. Parcelforce PM is a next day services promising delivery between 12 noon and close of business. The service enables you to promise an afternoon delivery to… Read more

Written by Chris Dawson · Filed Under News | 3 Comments 

Goofbay goofed with voucher code

June 3, 2008

Goofbay have written today to all their members who received their latest newsletter apologising for sending them an eBay discount offer which wasn’t valid. A member of the Goofbay team received a voucher code from eBay that he believed could be… Read more

Written by Chris Dawson · Filed Under Featured | 3 Comments 

73% would buy wedding dress on eBay

May 18, 2008

73% is a very rough figure, but that’s the current rating of a vote on Geek Sugar, of people who think eBay is a great way to save money, or would consider buying their dream dress on… Read more

Written by Chris Dawson · Filed Under News | 8 Comments 

eBay changes from a buyers perspective

May 17, 2008

It’s easy to forget recent changes on eBay other than the most visible – the feedback changes. There are several others though, that should be well received by buyers. Feedback: The main thrust is that buyers can now leave honest Feedback without… Read more

Written by Chris Dawson · Filed Under Featured | 16 Comments 

Whatever happened to eBay?

May 17, 2008

Mimi Jackson has been an eBay member, buyer and occasional seller for eight years. She’s not a professional seller, but someone who has enjoyed buying and selling, finding unusual objects and some bargains. Here she reflects on some of eBay’s recent… Read more

Written by Sue Bailey · Filed Under Site Changes | 4 Comments 

My eBay Beta revealed

May 13, 2008

… Read more

Written by Chris Dawson · Filed Under Featured, Site Changes, eBay.co.uk | 6 Comments 

More on eBay’s new listing template

February 20, 2008

The new listing template is causing much discussion on what’s good and what’s bad. Since writing the post I’ve discovered a few more changes worth noting. The “Make it yours” box has some interesting new features. Firstly the time remaining on… Read more

Written by Chris Dawson · Filed Under News | 21 Comments 

eBay’s new listing template

February 19, 2008

eBay are testing a new auction template which is being shown to selected users across the site. The major change is the introduction of tabs to pull all the relevant information together making it easier for buyers navigate the listing. At the same… Read more

Written by Chris Dawson · Filed Under News | 44 Comments 

In the know – eBay for buyers

February 11, 2008

I’ve just seen the latest edition of “In the know, eBay.co.uk”, the magazine which is sent to buyers, with an inside view of what’s happening at eBay and tips on smarter ways to buy. I love the top three search tipsDeselect items with a minus… Read more

Written by Chris Dawson · Filed Under News | 7 Comments 

Why a strike is better than a neg

February 8, 2008

Back in January 2007 I sold an item, sadly the buyer failed to pay. There were two things I could do, one was to open an unpaid item dispute and the other was to leave feedback. The unpaid item was opened and closed leaving the buyer with an unpaid… Read more

Written by Chris Dawson · Filed Under Featured | 15 Comments 

eBay reveal split screen to investors

February 1, 2008

In the recent Q4 Investor conference call John Donahue made some comments which appeared contradictory. He talked about auctions ending soonest whilst at the same time talking about the “race to the top” of the best matched, best priced inventory… Read more

Written by Chris Dawson · Filed Under News | 14 Comments 

OFT going after unregistered online traders?

January 27, 2008

This morning’s eBid newsletter contains this interesting little tidbit:We’ve also added the choice of ‘Business’ and ‘Individual’ account types to ‘My Personal Details’ and in the new sign ups form. This is in conjunction with the Office of Fair… Read more

Written by Sue Bailey · Filed Under News | 8 Comments 

eBay ponder compulsory P&P

December 13, 2007

The one thing I’ve always disliked when buying on eBay is hidden postage costs. I want to see the cost stated clearly at the top of the listing so that I know exactly what the cost will be prior to bidding. It appears that eBay are in agreement,… Read more

Written by Chris Dawson · Filed Under Uncategorized | 4 Comments