eBay Canada item location tests in Best Match

March 11, 2010

eBay Canada are starting starting this week giving different priority based on Item Location. Best Match on the Canadian site has for some time given a boost in search to domestic items, in the belief that buying from your own country is a… Read more

Written by Chris Dawson · Filed Under Site Changes, eBay.ca | 18 Comments 

eBay Search needs to get smarter

February 7, 2010

A few weeks back I was looking for the complete boxed set of all seven seasons of The West Wing on eBay. As you would, I searched for “West Wing DVDs complete” – and turned up hundreds. The problem was that rather than being what I wanted, they were… Read more

Written by Sue Bailey · Filed Under Featured, Soapbox | 15 Comments 

Best Match Secrets: Webinar replay

November 27, 2009

If you missed yesterday’s eBay / ChannelAdvisor webinar on Best Match the recording is available online to review. The Q&A after the official content is well worth listening too as there’s information on the likes of how best to work with Best… Read more

Written by Chris Dawson · Filed Under Selling Tips | 6 Comments 

Best Match Secrets: Webinar

November 19, 2009

Following the Best Match Secrets series on TameBay there’s going to be a webinar on November 26 at 3pm (GMT) on how to make Best Match work for you. Billed as “Making Best Match Work For You”, the webinar will be hosted by ChannelAdvisor and eBay… Read more

Written by Chris Dawson · Filed Under Events, Selling Tips | 2 Comments 

eBay UK showing duplicate BINs in search results

November 16, 2009

We’ve been asked recently by a number of people whether eBay UK have abandoned their duplicate listings policy, which says that a seller may have no more than 15 identical listings live at any one time, and that only one of these can be fixed price…. Read more

Written by Sue Bailey · Filed Under Site Changes, eBay.co.uk | 9 Comments 

Best Match Secrets Part 3: 5 Top Tips for Best Match

November 13, 2009

This is the third of a series of three articles looking at how eBay recalls products when a buyer searches eBay, the order those products are presented to buyers, and tips for getting your items to the top of Best Match. The first parts to this… Read more

Written by Chris Dawson · Filed Under News | 56 Comments 

[CA Catalyst] Multi-Variation Listings and Recent Sales

April 1, 2009

Following the announcement of Multi-Variation Listings I was curious to find out more about how this would affect Recent Sales scores in Best Match and eBay have revealed more information on how this will work. Take the example of a seller who… Read more

Written by Chris Dawson · Filed Under Selling Tips, eBay.co.uk | 9 Comments 

Updates on price change and payments policies

February 2, 2009

Today was the day that eBay UK were supposed to roll out the change to Best Match so that sellers could increase prices but not be penalised in Best Match for doing so. This was announced in the most recent Business Seller newsletter, but… Read more

Written by Sue Bailey · Filed Under Site Changes, eBay.co.uk | 18 Comments 

eBay.com extend promotions on media and free shipping til March

December 18, 2008

until 31st March 2009. Free shipping All sellers who offer free shipping will get free subtitle listing enhancement. PowerSellers who offer free shipping will get double FVF discounts. Sellers are reminded that listings with free shipping get a… Read more

Written by Sue Bailey · Filed Under CLD | Comments Off 

Is SMP lowering your visibility in search?

December 12, 2008

It’s been well publicised that the most important factor determining how high your product appears in Best Match is Recent Sales. However some sellers are finding with automation rules they’re losing all Recent Sales advantages gained when items… Read more

Written by Chris Dawson · Filed Under Selling Tips | 13 Comments 

Search fundamentals and Best match

December 10, 2008

eBay held a webinar yesterday in conjunction with ChannelAdvisor covering the fundamentals of appearing in search along with hints and tips for Best Match. eBay emphasized the difference between Search and Best Match – Search determines which… Read more

Written by Chris Dawson · Filed Under News | 32 Comments 

Optimising search & finding webinar

December 2, 2008

Two of eBay UK’s top search managers are hosting a webinar, Jay Spanton, Finding Manager, and Mark Davis, Best Match Manager will both speak at the event co-hosted by ChannelAdvisor. The event takes place on Tuesday 9th December at 3.00pm and… Read more

Written by Chris Dawson · Filed Under Events | 4 Comments 

eBay.com drops duplicate listings policy

November 21, 2008

eBay.com search results would no longer hide duplicate listings from the same seller, a process that’s become known as “de-duping”. Where an individual seller has more than one identical listing for sale, all instances will now show in search;… Read more

Written by Sue Bailey · Filed Under Site Changes, eBay.com | 14 Comments 

Do you have to be cheapest to get sales?

November 19, 2008

In a recent webinar eBay revealed that top sellers on eBay.com are adjusting their prices on a daily basis in order to keep sales momentum, giving an example of how four sellers of a Sat Nav reduced costs over the period of a month.   In… Read more

Written by Chris Dawson · Filed Under Selling Tips | 22 Comments 

eBay.com announce more changes

October 16, 2008

eBay.com have announced another set of changes which they say will help sellers be successful this holiday season. Likely to be most controversial with sellers is a new Amazon-style product page for goods which use pre-filled item information…. Read more

Written by Sue Bailey · Filed Under Site Changes, eBay.com | 18 Comments 

UK sellers disadvantaged – a poor buying experience

October 9, 2008

The first two weeks of Best Match being enabled on the UK site with Recent Sales boosting popular listings has been interesting but it’s becoming clear that UK sellers may be being disadvantaged on the UK site. UK sellers that wish to get… Read more

Written by Chris Dawson · Filed Under Featured, News | 25 Comments 

eBay UK defaults to old search – 30 day BINs vanish

October 6, 2008

Many users on eBay UK appear to have been defaulted to the old search experience. Instead of displaying Best Match with only auctions sorted ending soonest, fixed price listings are also displayed in the pre-Sept 25th sort order. What’s worse is… Read more

Written by Chris Dawson · Filed Under Glitches | 54 Comments 

7 Top tips to game Best Match with Recent Sales

October 5, 2008

Being at the top of eBay’s Best Match is a little akin to winning the blue Buy Box on Amazon, the listings at the top of eBay’s Best Match are starting to attract the lions share of the sales. Some experimentation over the last week has revealed… Read more

Written by Chris Dawson · Filed Under Featured, Selling Tips | 21 Comments 

eBay France include popularity in Best Match

October 3, 2008

eBay France have announced that popularity is to be included as a factor when calculating Best Match scores for Buy It Now items. Popularity is the number of items sold from a multiple item listing over the preceding seven days; the score remains… Read more

Written by Sue Bailey · Filed Under Site Changes, eBay.fr | 25 Comments 

Recent sales and auction/bin mix

September 29, 2008

Recent SalesMultiple item listings with recent sales are working, and working well. I’ve watched one of my own listings with no listing enhancements (bar gallery) climb the search results pages. A search for KVM returns around 900 listing spread… Read more

Written by Chris Dawson · Filed Under Featured, Selling Tips | 21 Comments 

Where are your auctions today?

September 25, 2008

eBay have rolled out major changes to the site over night with the end of SIF and introduction of the new 30 day BIN listing format. The big question is how will it affect your listings and in particular for the categories you trade in which… Read more

Written by Chris Dawson · Filed Under Featured, Site Changes, eBay.co.uk | 31 Comments 

eBay Spain advantage Spanish listings in search results

September 25, 2008

eBay Spain have announced that they are to boost the position of Spanish sellers’ listings in search results. The translated announcement is: Dear Member: We have changed the way we are presenting items in search results, giving greater weight to… Read more

Written by Sue Bailey · Filed Under Site Changes, eBay.es | 3 Comments 

Best Match: what’s in, what’s out

September 24, 2008

Earlier this week, eBay answered some members’ questions about Best Match and related search issues. There isn’t much we don’t already know, but it’s nice to have it all in one place (even if the eBay rep. turned up half an hour late for a one hour… Read more

Written by Sue Bailey · Filed Under Site Changes, eBay.co.uk | 28 Comments 

eBay / ChannelAdvisor webinar oversubscribed

September 22, 2008

Although held on possibly the busiest day of the week for eBay sellers the ChannelAdvisor hosted eBay webinar was oversubscribed. ChannelAdvisor will be making a recording available within the next few days. If you were unable to get logged or… Read more

Written by Chris Dawson · Filed Under Selling Tips, Site Changes, eBay.co.uk | 56 Comments 

eBay.ie introduce Best Match and DSRs in search

September 16, 2008

eBay Ireland have announced some changes today which they say are designed to make the site an easier and safer place to shop. Most of these reflect changes made on other eBay sites earlier in the year. DSRs under 4.3 disadvantaged in search The… Read more

Written by Sue Bailey · Filed Under News | 1 Comment