Other sellers’ listings appearing on all BINs

March 16, 2010

from 17th March, all fixed price listings will show “seller merchandising” on the live listings pages; in practice, this means cross-promoted items from other sellers. Sellers may (at the moment) : if you opt out, you will neither have other… Read more

eBay UK’s feedback trial continues

March 9, 2010

We’ve noted in previous posts that eBay are trialling a new style of feedback: this has been around for some buyers on eBay UK for a while now, but for the first time yesterday, I got the trial version too. It seems there are a couple of versions… Read more

eBay survey sellers on Item Condition attribute

March 5, 2010

eBay are considering a change to the “item condition” Item Specific that sellers use to describe their items. They say that buyers sometimes misunderstand the condition of an item which leads to disappointment and leaves the seller trying to resolve… Read more

[Updated] eBay UK to launch new fashion site for brands

March 5, 2010

Photo credit: CTR on Stock Xchang. eBay UK has announced that it is to launch a new fashion sub-site for branded clothing. Mark Lewis, eBay UK’s MD, made the announcement at the Retail Week Conference. The new site, at fashion.ebay.co.uk,… Read more

First ads start to appear on private sellers’ listings

February 28, 2010

eBay are now running adverts at the foot of private sellers’ listings. I’ve only managed to spot a couple so far, but they’re the usual suspects for eBay credit cards and laser eye surgery. Of course being eBay not only are they plugging ads for… Read more

Volume “private” sellers forced to register as businesses

February 27, 2010

It seems that eBay UK is finally cracking down on some users who claim to be private sellers but who list in business-like quantities. Q&A board this weekend have sellers complaining that they are unable to list any more items, and have been told… Read more

eBay to demote all standard sellers in search

February 20, 2010

Today is the 20th of the month and sellers will once again discover if they’ve been promoted to Top Rated Seller status, are an Above Standard Seller, or a Standard seller. That’s all due to change on the 1st April though, Top Rated and Above… Read more

eBay to run ads on private sellers’ listing pages

February 20, 2010

eBay UK has announced that, as of Monday, they will start testing advertising on the view item pages of “a small percentage” of listings belonging to private sellers. that these are eBay listings for which the seller has not paid an insertion fee -… Read more

eBay UK test removal of eBay shops module from search

February 18, 2010

eBay UK are testing the removal of the Matching eBay Shops module from search results. If you’re in the test group you’ll be seeing a text link which reads “See all matching eBay shops” instead of the module which previously carried the same link… Read more

eBay UK Motors fees increased

February 14, 2010

From 30th March 2010, there are some changes to fees for selling on eBay UK Motors: FeeOldNew Add BIN to auction listing£0.99£2.99 Reserve fee£4.00£7.99 Classified ad£12.99£14.99 Picture pack£1.25Free All other fees The… Read more

Bye bye Personal Account Managers, Hello Top Customer care

February 11, 2010

PowerSellers are receiving emails this morning informing them that they’ve lost their Personal Account Manager who have been replaced with eBay’s new “Top Customer Care line”. To contact support in the future you’ll need to visit where you’ll be… Read more

eBay UK considers default returns policy for CSA

February 10, 2010

eBay UK is consulting sellers on the possibility of imposing a minimum returns policy on all sellers in the Clothing, Shoes and Accessories category. In a post on the PowerSeller board (PS login required), Pink Elisabeth says we are in the… Read more

Delay to removal of eBay UK free shipping policy

February 9, 2010

If you’ve been waiting for eBay UK to remove free shipping requirements, you may have to wait a little longer. Listing tools and the API are currently still requiring free P&P for those categories, which were due to change to capped postage… Read more

“Quick look” for CSA item specifics

February 3, 2010

If you’re buying in Clothing, Shoes and Accessories on eBay UK, this should make your life a bit easier. You can now get a quick look at size and other item specifics with a new “quick look” link in search results, which creates a popup window… Read more

eBay UK Seller Updates – February 2010

February 1, 2010

eBay will be making three major announcement this year and the first is out today. As expected there are changes to the PowerSeller program, lowering the minimum sales requirements. This will allow smaller businesses to qualify for Top Seller Status… Read more

FAQs: How do you remove an unpaid item strike?

January 30, 2010

It used to be so simple. If you’d closed an unpaid item dispute and given the buyer a strike, and then they paid, you had a choice: refund or return the payment, or remove the strike and send them their goods. Unfortunately since the unpaid item… Read more

eBay reduce the impact of unfair low DSR scores

January 30, 2010

I’ve heard from a number of sellers that their DSRs have mysterious improved overnight with a sprinkling of low 1 or 2 star ratings disappearing. Suddenly from being in danger of losing TRS they’re safe, or for sellers who don’t qualify for TRS… Read more

eBay UK changing PowerSeller criteria

January 30, 2010

The eBay UK & Ireland PowerSeller portal has an announcement today that as of April, the criteria for UK PSs will change…. Read more

Private seller free auction promo extended

January 29, 2010

eBay UK has announced this morning that its promotion for free auction listings for private sellers is being extended. Private sellers who list auctions starting at £4.99 or lower, in Media categories (Music; Books, Comics and Magazines; Video… Read more

What’s happening to PowerSeller phone support?

January 28, 2010

If you log into the PowerSeller portal today to check your support benefits you might be forgiven for wondering why for some sellers the “Yes” to phone support is missing. I’ve managed to snag screen shots from my Gold, Silver and Bronze PowerSeller… Read more

Free postage to be scrapped in the near future

January 23, 2010

At Small Business 2.0 this morning Richard Kanareck, Communications Director from eBay has just talked about what’s happening on eBay in the near future and it’s free postage. Richard said that buyers love free postage, but it’s a pain point for… Read more

Above-Standard PSs launch 16th January

December 22, 2009

The last posting date has passed, and all good eBay sellers ought to be sitting down with a glass of sherry and a mince pie. But don’t relax too much – there’s an eBay fee change on the cards! Remember back in July when the Top-Rated Seller… Read more

Simon to sue over SuBo sales

December 13, 2009

The Daily Record reports that Simon Cowell has threatened to sue eBay sellers for using Susan Boyle’s image on unauthorised merchandise for sale on the site. Speaking for Cowell, PR guru Max Clifford called the eBay sales “despicable profiteering… Read more

Amazonification of product pages with value box

December 13, 2009

eBay announced in the Spring that they’d be testing and introducing an Amazon style buy box on eBay product pages and TameBay reader Jimbo has spotted them starting to appear on eBay UK. The “Great savings from eBay sellers” box sits at the top… Read more

Off site ads appearing on view item pages

November 29, 2009

Off site adverts are back on the view item pages, thankfully only at the bottom well below the item description instead of at the top of the page. It’s something that’s bound to hit a raw spot with sellers though – the page they they have “paid… Read more