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eBay.com expands automatic UIDs for all sellers

automated unpaid item disputes will be available to all sellers by the end of this month. Sellers will be able to opt in to automatically open an unpaid item case if they have not received payment after a specified amount of time: the Unpaid Item… Read more

eBay Canada item location tests in Best Match

eBay Canada are starting starting this week giving different priority based on Item Location. Best Match on the Canadian site has for some time given a boost in search to domestic items, in the belief that buying from your own country is a… Read more

eBay open up SM Apps to all sellers

eBay have just announced that Selling Manager Applications on eBay.com have been opened up to all sellers, and are no longer restricted to sellers scribed to Selling Manager or Selling Manager Pro. The apps cover everything from merchandising… Read more

eBay UK’s feedback trial continues

We’ve noted in previous posts that eBay are trialling a new style of feedback: this has been around for some buyers on eBay UK for a while now, but for the first time yesterday, I got the trial version too. It seems there are a couple of versions… Read more

eBay survey sellers on Item Condition attribute

eBay are considering a change to the “item condition” Item Specific that sellers use to describe their items. They say that buyers sometimes misunderstand the condition of an item which leads to disappointment and leaves the seller trying to resolve… Read more

[Updated] eBay UK to launch new fashion site for brands

Photo credit: CTR on Stock Xchang. eBay UK has announced that it is to launch a new fashion sub-site for branded clothing. Mark Lewis, eBay UK’s MD, made the announcement at the Retail Week Conference. The new site, at fashion.ebay.co.uk,… Read more

eBay Germany Motors’ fee changes

As of 30th March, eBay Germany Motors prices are changing. The good news is that picture pack will be free; the slightly less cheery news is that FVFs, reserve price fees and buy it now fees are all increasing. Check out the full details in… Read more

First ads start to appear on private sellers’ listings

eBay are now running adverts at the foot of private sellers’ listings. I’ve only managed to spot a couple so far, but they’re the usual suspects for eBay credit cards and laser eye surgery. Of course being eBay not only are they plugging ads for… Read more

Volume “private” sellers forced to register as businesses

It seems that eBay UK is finally cracking down on some users who claim to be private sellers but who list in business-like quantities. Q&A board this weekend have sellers complaining that they are unable to list any more items, and have been told… Read more

eBay.de’s compulsory PayPal policy under investigation

eBay is under investigation in Germany to test whether its new rule requiring new sellers to accept payments by PayPal online breaks competition law. As of Thursday, German sellers with fewer than 50 feedbacks are required to offer PayPal as a… Read more

eBay to demote all standard sellers in search

Today is the 20th of the month and sellers will once again discover if they’ve been promoted to Top Rated Seller status, are an Above Standard Seller, or a Standard seller. That’s all due to change on the 1st April though, Top Rated and Above… Read more

eBay to run ads on private sellers’ listing pages

eBay UK has announced that, as of Monday, they will start testing advertising on the view item pages of “a small percentage” of listings belonging to private sellers. that these are eBay listings for which the seller has not paid an insertion fee -… Read more

eBay UK test removal of eBay shops module from search

eBay UK are testing the removal of the Matching eBay Shops module from search results. If you’re in the test group you’ll be seeing a text link which reads “See all matching eBay shops” instead of the module which previously carried the same link… Read more

Free listing days for private sellers on eBay France & Germany

eBay France and eBay Germany have both announced free listing days for private sellers for later this week following the eBay UK one we already know about. on 18th February. Private sellers will be charged no insertion fees for auction… Read more

eBay UK Motors fees increased

From 30th March 2010, there are some changes to fees for selling on eBay UK Motors: FeeOldNew Add BIN to auction listing£0.99£2.99 Reserve fee£4.00£7.99 Classified ad£12.99£14.99 Picture pack£1.25Free All other fees The… Read more

eBay, eBay, how does your Garden grow?

eBay has launched a new program to let users give feedback on site features as they are being worked on. The Garden lets users see proposed changes as a mock-up highlighting the new features, or opt in to use them on the live site. Likes,… Read more

Bye bye Personal Account Managers, Hello Top Customer care

PowerSellers are receiving emails this morning informing them that they’ve lost their Personal Account Manager who have been replaced with eBay’s new “Top Customer Care line”. To contact support in the future you’ll need to visit where you’ll be… Read more

eBay UK considers default returns policy for CSA

eBay UK is consulting sellers on the possibility of imposing a minimum returns policy on all sellers in the Clothing, Shoes and Accessories category. In a post on the PowerSeller board (PS login required), Pink Elisabeth says we are in the… Read more

Delay to removal of eBay UK free shipping policy

If you’ve been waiting for eBay UK to remove free shipping requirements, you may have to wait a little longer. Listing tools and the API are currently still requiring free P&P for those categories, which were due to change to capped postage… Read more

PayPal India stops withdrawals, reverse payments

PayPal has suspended payments to and from India as well as blocking transfers to local banks. Customers with withdrawals in progress are reporting that these have been stopped and the money returned to PayPal. A post on its official blog… Read more

“Quick look” for CSA item specifics

If you’re buying in Clothing, Shoes and Accessories on eBay UK, this should make your life a bit easier. You can now get a quick look at size and other item specifics with a new “quick look” link in search results, which creates a popup window… Read more

Valentines special offers

It’s under two weeks to Valentines day, and PayPal have been busy lining up some special offers for flowers and chocolates. I’m pleased to see my favourite online florist, Arena Flowers, is top of the list. I’ve used them before and their service is… Read more

eBay UK Seller Updates – February 2010

eBay will be making three major announcement this year and the first is out today. As expected there are changes to the PowerSeller program, lowering the minimum sales requirements. This will allow smaller businesses to qualify for Top Seller Status… Read more

FAQs: How do you remove an unpaid item strike?

It used to be so simple. If you’d closed an unpaid item dispute and given the buyer a strike, and then they paid, you had a choice: refund or return the payment, or remove the strike and send them their goods. Unfortunately since the unpaid item… Read more

eBay reduce the impact of unfair low DSR scores

I’ve heard from a number of sellers that their DSRs have mysterious improved overnight with a sprinkling of low 1 or 2 star ratings disappearing. Suddenly from being in danger of losing TRS they’re safe, or for sellers who don’t qualify for TRS… Read more

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• Recent Comments

  • ebuyerfb: I saw this earlier. What I don’t understand is why someone should have to surrender a $270...
  • Bigpoppa: Whatever, it’s comments like yours that cause eBay the biggest damage. …It’s like...
  • Steve Antony Williams: Talking of fakes: http://www.ethicalco mpanies.co.uk/?p=166 5
  • Sue Bailey: I used to get that when I sold designer clothes (all genuine, before anyone asks). The best version was...
  • Hereford United Fan: I have feedback of over 25,000 at 100%. I am a TRS and I still get asked about once a day if my...
  • Ex Ebay customer: This sums up Ebay completely they are doing deals with crooks its called cutting out the middle...
  • Patty: I read the book a couple of months ago and its actually pretty good.
  • Dave: Fakes are still a problem today not just in art, but through all the categories, I don’t know how people...
  • northumbrian: well I think the site is a half cocked ,pigs lug, that will flounder
  • John Pemberton: This site is a well timed addition, especially as the £ is *&%$ed at the moment! Bring it on ebay...

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