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FAQs: I’ve had enough of eBay. Where else can I sell?

We get this a lot. The question goes something like: “I’ve had enough of buyers holding me to ransom over DSRs. eBay charge me too much money for the amount of grief. I’d like to quit selling, but I need the money. Where else can I sell?” The… Read more

Open Thread : Your craziest question from a buyer

Something about eBay brings out the silly questions in people. I don’t know if it’s eBay themselves encouraging buyers, as they used to do, to ask a question, any question, just to prove the seller is actually responsive – or if there’s something… Read more

Aimco Packing Partner upgrade required today

If you use Aimco Packing Partner you’ll need to upgrade today due to some changes that eBay have made. If you don’t upgrade collection of sales records will fail with the message “No total” for each invoice. Packing Partner collects sales… Read more

Check contents before signing (sorry too late)!

I made a purchase from a major high street retailer via eBay Outlet, and it duly arrived by courier and was signed for in the office. I don’t normally bother opening personal purchases until I get home, so it was only in the evening I opened the… Read more

ChannelAdvisor add Amazon.fr & Amazon.de

ChannelAdvisor have added full support for Amazon in France and Germany, including integration with Amazon FBA. I’ve been hearing for some time from UK sellers that sales to France and Germany are up and that the current exchange rate favours UK… Read more

How to take payments at trade fairs

I’ve had some cute printers come into stock and (although I don’t usually write about the products I sell on eBay) it prompted me to think about what sellers need if they’re going to be selling at local markets or other sales in the run up to… Read more

DOTD Watch : why set terms that put your buyers off?

Well, another day, another deal of the day with a questionable returns policy…. Read more

How to edit eBay item condition

Item condition is a required value in eBay listings . Some sellers – surprise – are having problems editing their listings. If that’s you, here are a couple of tips: 1. Make sure Turbo Lister is up to date Hit ctrl + alt + shift + R to make sure… Read more

eBay holiday settings are not up to scratch

It’s the holiday season again, and like every year since I started trading on eBay I’m hearing complaints about eBay Holiday settings. Holiday settings hid fixed price listings and should prevent buyers finding them and purchasing but they just… Read more

DOTD Watch : You ARE responsible for items lost in the post

This is just silly. Today’s DOTD’s return policy contains the frankly incredible sentence: “I can not be held responsible for postal problems. I will supply full proof of sending if a claim is to be made.” 1) The law says you’re responsible…. Read more

Automatic unpaid item strikes for buyers

eBay’s new Unpaid Item Assistant threw up an interesting situation this week. I received the following email from a buyer who hadn’t yet paid: I am so so sorry, I was called away due to family problems. Just got back this morning & have tried to… Read more

Royal Mail tips for selling overseas

Royal Mail have just launched a new microsite – Royal Mail International Business, aimed at helping businesses sell internationally, either from or to the UK. They highlight on main reasons for expanding a UK business internationally – The relative… Read more

Entering tracking numbers into eBay

I woke up to two emails this morning and it’s given me a bit of a buzz that eBay have got a relatively new site feature very nearly perfect. The first email read: Dear Sir/Madam Can you please confirm this item has been despatched? Thanking you… Read more

Protecting sellers from feedback abuse/misuse

eBay promised a while ago that they would start protecting sellers so that a small group of buyers cannot cause them to lose their status, such as eBay Top-rated status. We’ve now got a screen shot showing this in action, the seller has had a… Read more

If you’re reading this, don’t you think your customers could be too?

If you haven’t been paying attention,… Read more

Why I’ll never use eBay catalogue data again

I decided it was high time I made use of eBay’s catalogue data when listing products, after all if they’ve gone to the trouble of collating relevant information about the product it would save me time typing it in. This was a big mistake and… Read more

Royal Mail offer integrated warehouse solution for online merchants

Royal Mail have set up a warehousing and fulfillment solution called Warehousing and Royal Mail E-Commerce Engine , which is ideal for sellers who want to source stock but don’t want (or have) sufficient warehouse space. The solution is similar… Read more

Stamps.com integrate with open source Zen Cart

US based Stamps.com, a service which allows you to purchase and print out USPS stamps online has expanded to include open source ecommerce shopping cart Zen Cart. With Stamps.com you can now generate postage labels from eBay, Yahoo! Merchant, Google… Read more

Don’t be tempted to post your eBay items at work

So you’re in a full time job and work in a post room, but you sell in your spare time on eBay – How tempting must it be to post all of your eBay sales at work and save on the postage costs? That’s apparently what’s happened in the US over a two year… Read more

Automatic unpaid item process in action

I had an interesting email today which read “Sorry for the delay in payment and thanks for closing the case”. It’s great that my buyer paid, but the only slight issue I have is that the case was opened and closed by eBay and not by me. The new… Read more

How to minimise buyer protection cases

Understandably there’s a lot of concern from sellers regarding the new Seller Performance measurements which will go live from September 20th this year. eBay will monitor both “Opened” and “Unresolved” cases and too many will affect your seller… Read more

eSellerPro from a user’s point of view

Trevor Ginn formerly of Auctioning4U set up his online business Hello Baby in 2007, which trades on eBay, Amazon, Play.com as well as their own website. Having known the guys behind eSellerPro prior to starting his own business he chose to use them… Read more

eBay: Low cost vs Amazon: Premium service

That Royal Mail were one of the Platinum sponsors of ChannelAdvisor Catalyst was very apt. For me almost the whole two days of the conference revolved around postage discussions and presentations including the Royal Mail and Amazon presentations,… Read more

eBay launches new iphone apps for sellers, Classifieds

eBay have launched two new free apps for the iphone today: one for selling on the main eBay.com site, and one for both buying and selling on the new eBay Classifieds site. They’re both looking pretty slick: check out the videos below for a demo…. Read more

20% final value fee discounts extended – but to when?

eBay have announced that they’re extending the 20% discount of final value fees for offering free shipping in categories such as Clothing, Shoes, Accessories, Video Games, any Tech or DVDs sub-categories and Media categories for all shop users…. Read more

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• Recent Comments

  • Gerry007: I am going to play this down the phone, next time I get some Powerseller support member that sounds...
  • Sue Bailey: I apologise for m’colleague. It is well known that he has no musical taste whatsoever.
  • northumbrian: James we dont mind paypal asking for details and information ,we will provide any information they are...
  • odek: Well people are very welcome to try reselling my stuff on ebay if they want. I even offer them the use of my...
  • Gerry007: If we get enquiries for trade or larger quantities, then it’s off ebay. We can give better prices...
  • John: I’ve had my co & vat number and all info in for a couple of years. Seems this is fine, as I have had...
  • John: I heard on the radio once a guy who had no end of problems – his name was Mr Dick Cockhead! No joke!
  • John: We all need to have fun in life. More workplaces should have a little fun Note to self: have more fun!
  • JohnC: They do indeed have to do identity checks, but they are not barred from doing so intelligently.
  • James: This is all making a mountain out of a moll hill. PayPal is basically a bank, so they have do these checks.

Recent Forum Threads

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• Can we use anyone else but royal mail for sending packets?
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• Ebay Daily Deals
• Have I been stupid..
• Insite - Who's going and where?
• Yesterday I was an Ebay Scumbag!

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