21 Day PayPal holds for all new sellers
March 18, 2010
eBay’s latest seller news letter says they’re introducing 21 day PayPal holds for all new sellers. For 90 days from your first sale the new security step will hold funds as “This will help new sellers to build up a reputation as a trusted member of… Read more
eBay and Alibaba in talks to bring PayPal to AliExpress?
March 13, 2010
eBay is in talks with Alibaba to get PayPal offered as a payment option on the new AliExpress wholesale marketplace, according to rumours appearing in the WSJ. The two companies have long been rivals, but an alliance could now make sense…. Read more
The Mystery of the Missing Refund Button (solved)
March 11, 2010
A few people have been having problems over the last day or so refunding PayPal payments. The normal “refund” link at the bottom of the payment details page has gone – leaving some sellers thinking they were unable to refund at all. Fortunately, the… Read more
PayPal, graphs and the trouble with feedback
March 4, 2010
PayPal sent out a marketing email this week to UK-based eBay sellers, trying to encourage them to banish cheques and postal orders from their listings. The justification, they said, is that DSR scores left by buyers who’ve paid with PayPal are so… Read more
eBay.de’s compulsory PayPal policy under investigation
February 27, 2010
eBay is under investigation in Germany to test whether its new rule requiring new sellers to accept payments by PayPal online breaks competition law. As of Thursday, German sellers with fewer than 50 feedbacks are required to offer PayPal as a… Read more
PayPal disputes and US mail redirection policy
February 12, 2010
Logging into PayPal this morning I was greeted with a splash screen offering advice on PayPal disputes. I’m not sure why this was presented to me as I’ve no open disputes either as a buyer nor as a seller, and the last thing I want is buyers getting… Read more
PayPal India stops withdrawals, reverse payments
February 7, 2010
PayPal has suspended payments to and from India as well as blocking transfers to local banks. Customers with withdrawals in progress are reporting that these have been stopped and the money returned to PayPal. A post on its official blog… Read more
PayPal echeques’ confusing messages
February 4, 2010
It’s one of those emails sellers dread, maybe even more than the “where’s my item?” one. The one that says, your buyer paid you, but there’s no money yet: a PayPal echeque notification. And then you have to mail the buyer and explain… or decide to… Read more
Valentines special offers
February 3, 2010
It’s under two weeks to Valentines day, and PayPal have been busy lining up some special offers for flowers and chocolates. I’m pleased to see my favourite online florist, Arena Flowers, is top of the list. I’ve used them before and their service is… Read more
eBay plug PayPal credit card in payment options
January 24, 2010
Bill Me Later hasn’t made it to the UK yet, but not to worry – if you’re looking to buy something on eBay that you can’t afford there’s always the . Links have started appearing on eBay under the payment options to the PayPal credit card sign up… Read more
Cheque payments can seriously harm your DSRs
January 21, 2010
Do you still accept payment by cheques and if so how many of your customers take up the option? I’d like to know as every time I receive a cheque I groan as it means paying it into the bank and accounting for it manually instead of a PayPal… Read more
PayPal reserves, holds : policy changes explained
December 21, 2009
We’ve heard from a number of sellers recently that PayPal seem to be stepping up the number of rolling reserves and 21 day holds they’re putting on accounts at the moment. There’s been some conflicting information going about – not least from PayPal… Read more
What’s the difference between a PayPal reserve and a hold?
December 21, 2009
There’s been a lot of discussion about PayPal reserves and holds recently. What PayPal does in practice has changed somewhat in the last couple of weeks, and we’ll be looking at that in another post later today. However, for the sake of clarity (and… Read more
New PayPal buyer protection for off-eBay purchases
November 6, 2009
PayPal has offered buyer protection for many years, but it’s been restricted mainly to eBay transactions. That’s all changed as of the 1st November, PayPal now cover claims for non-receipt of goods for transactions from any website. In the past… Read more
PayPal X Dev Con spawns Facebook shopping mall
November 4, 2009
The PayPal X developers conference opened yesterday for developers where they unveiled their new API enabling developers for the first time not to just link to PayPal to handle payments, but to actually build new applications with PayPal embedded… Read more
PayPal – an unlikely contender to become a UK Bank?
November 1, 2009
If you watched the BBC breakfast news today you’d have seen their top story that was the government plans to create three new high-street banks from the Royal Bank of Scotland, Lloyds and Northern Rock. Separating some of the good assets from the… Read more
PayPal offer faster withdrawal for £5.00 a go
October 28, 2009
If you’re in a hurry to get your funds from PayPal they’re willing to charge you a fiver to get the funds to you within one or two working days. I’m not sure who would be desperate enough to need funds when the typical transfer time has already… Read more
eBay.com start accepting Bill Me Later
October 19, 2009
PayPal have just announced introduction of Bill Me Later as a payment option on eBay.com. There are no changes for sellers, and in fact sellers should never notice the difference from a standard PayPal payment. Buyers simply select Bill Me Later as… Read more
PayPal update – Packing slips unusable
October 14, 2009
If you use PayPal packing slips for folding and use as address labels in document wallets you’re in for an unpleasant surprise today. Something’s gone wrong with the layout and it’s resulted in an irregular size boxed layout that’s just about… Read more
Watch England vs Ukraine and pay with PayPal
October 9, 2009
The England v Ukraine World Cup qualifier football match due to be played on Saturday 10th October will be pretty unique – it’ll be the first football match to be shown exclusively on the Internet and at Odeon cinemas, instead of on domestic… Read more
Browser flaw exposes PayPal to hackers
October 6, 2009
There’s a serious hole blown in PayPal’s security, and there’s very little that PayPal themselves can do to protect users against the exploit. Internet Explorer, Google Chrome or Apple Safari browsers running on Windows are all affected and the… Read more
PayPal’s turn for a bashing in the Times
October 3, 2009
Reading an article in the Times this morning it’s little wonder that PayPal and eBay are emailing users encouraging and reminding them to use trackable delivery options for expensive items. Fair enough the Times article highlights paying with… Read more
Use PayPal for the Xbox LIVE Marketplace in the US
October 3, 2009
PayPal are gearing up to attack the younger market, having already introduced PayPal Student accounts for teenagers in the US, they’ve now hooked up with Microsoft and the Xbox. Student accounts are funded directly from parents PayPal accounts… Read more
PayPal transactions show incorrect date
September 21, 2009
1969… the Moon landings, John and Yoko’s wedding, and – if you’re PayPal – this weekend’s sales. Numerous sellers are seeing PayPal transactions today reporting a transaction date of 1969. This is causing some problems with printing labels,… Read more
PayPal Charity Hack 09 to be held in Richmond
August 24, 2009
PayPal are inviting all developers that work on charity projects to meet at their Richmond offices for Charity Hack 09. PayPal, MissionFish and JustGiving as well as some yet to be announced charities will be showcasing their API’s (Application… Read more




