Problems with eBay Shops/Stores categories on all sites
March 3, 2010
eBay UK have just put out an announcement regarding “Global Shops Issues”. Here is the announcement: We’d like to advise members of multiple issues with Shop Categories which they may be experiencing. Currently affected are multiple areas of a… Read more
Adcommerce “free” invoices are an error
February 11, 2010
If it seems too good to be true, it probably is…. We’ve been asked by a few people over the last day or two whether there was a promotion on for Adcommerce, as invoices for January have been sent out saying there was nothing to pay. Sadly, the… Read more
Delay to removal of eBay UK free shipping policy
February 9, 2010
If you’ve been waiting for eBay UK to remove free shipping requirements, you may have to wait a little longer. Listing tools and the API are currently still requiring free P&P for those categories, which were due to change to capped postage… Read more
The Mystery of the Disappearing Me Page
February 4, 2010
photo credit: PhoebeJWe’ve heard from numerous sellers over the last few days that they’re having problems accessing their own and other sellers’ About Me pages on eBay UK. On the View Item page, the link to the Me page seems to point back to the… Read more
FAQs: How do you remove an unpaid item strike?
January 30, 2010
It used to be so simple. If you’d closed an unpaid item dispute and given the buyer a strike, and then they paid, you had a choice: refund or return the payment, or remove the strike and send them their goods. Unfortunately since the unpaid item… Read more
When is an unpaid item not an unpaid item?
January 30, 2010
If you still take cheques and postal orders on eBay, here’s an issue you need to be aware of. It seems that buyers only need to mark an item “payment sent” for eBay Support will assume that’s true, and stop sellers closing unpaid item disputes… Read more
New eBay items showing as ‘used’ on Google
January 21, 2010
Several sellers have noticed over the last few days (or possibly longer) that their new items are being incorrectly shown in Google as “used”. James, eBay UK’s community manager, has now said in a post on the PowerSeller board that The guys who… Read more
Multi-Variation Listings quantity problems
January 10, 2010
We’ve heard over the last week or so that some sellers are having problems with quantities on multi-variation listings being higher than they ought to be. There’s now an announcement from eBay UK that which, when an item is edited, resets the… Read more
eBay wipe feedback and fees for blackout auctions
November 23, 2009
We’ve been forwarded an email sent from eBay to one of the sellers affected by this weekend’s outage. Here’s the text of the mail: By now you may be aware that between 4:45pm GMT on Saturday, 21 November and 8:00am GMT on Sunday, 22 November eBay… Read more
[Updated] Problems with eBay search and Stores access
November 21, 2009
If you’re having a problem getting into eBay UK tonight, you’re not alone. eBay has announced that it is working to resolve issues with a delay in search being displayed. It’s not so much slowness as stopped here; any search I run gets me no… Read more
eBay traffic stats problems fixed
September 29, 2009
eBay has announced tonight that ongoing problems with eBay stores’ and shops’ traffic reporting have now been resolved. Since at least August, sellers have been seeing peculiar and impossible statistics in their Omniture reports: shop visits have… Read more
PayPal transactions show incorrect date
September 21, 2009
1969… the Moon landings, John and Yoko’s wedding, and – if you’re PayPal – this weekend’s sales. Numerous sellers are seeing PayPal transactions today reporting a transaction date of 1969. This is causing some problems with printing labels,… Read more
Passwords compromised for eBay developers
August 11, 2009
eBay have identified a possible security flaw and are requiring all developers update their passwords. This does not affect normal eBay users, just developers logging into https://developer.ebay.com/. The developer blog reports that eBay have… Read more
PayPal crashed for 40 minutes this evening
August 3, 2009
If you’re wondering why you’ve not received many payments through PayPal this evening it’s because they had a major glitch. For about 40 minutes this evening users couldn’t send and receive money, the site is now back up and fully running for most… Read more
eBay UK “one time fees payment” problems
July 27, 2009
We’re hearing lots of UK sellers complaining that they’re trying to make a one-time payment of their eBay fees, but that the site isn’t working. When directed to PayPal, there’s an error message “Sorry, your last action could not be completed”…. Read more
Glitch: extra charges when revising listings
June 30, 2009
We’re hearing from a few sellers today that extra charges are being added onto their listings when revising – sometimes for the unsolicited addition of Gallery Plus @ £2.85, and sometimes for random and unfathomable amounts, some in excess of £5…. Read more
Who needs bubble wrap…
May 23, 2009
It’s a tempation familiar to many eBay sellers: your buyer just doesn’t want to pay postage and packing, and for a fleeting moment, you want to slap a stamp on the item itself, and stick it in the post box. Now one Swedish artist (who, as far as I… Read more
eBay gunning for the wrong sellers
May 19, 2009
Let’s play a game. Can you tell the difference between these two items? How about these two? Just one more. This one’s a little tricky: If you spotted that only one of each pair was a gun, well done: you did better than eBay UK…. Read more
eBay shows dirty linen in public
May 12, 2009
Amanda from had a bit of a shock when perusing eBay UK’s home page yesterday. In amongst the “tea” and “coffee” recommended searches, it also suggested she might be interested in “stained knickers” and “soiled underwear”. Amanda assures me that… Read more
“NARU” not showing in SMP
May 10, 2009
Just a quick heads up for anyone with orders awaiting payment – check your buyer hasn’t been NARUed. This morning I went to file a UID on an outstanding order, only to be given my fees back immediately as the buyer’s no longer registered on eBay…. Read more
eBay’s email changes cause confusion for sellers
May 4, 2009
It seems eBay have made some changes to their sold item emails in the last few days, which may cause some confusion to sellers. TameBay reader Kate from Cat’s Eye Designs forwarded me an example from one of her own sales: Sale price:… Read more
The free Adcommerce that wasn’t
April 8, 2009
“If it seems too good to be true, it probably is.” I say this a lot about things connected with eBay, but it’s about time I learned to take my own advice. Last month, like many sellers on eBay UK, I received a voucher for £50 of free play on… Read more
Difficulties accessing eBay site reported
March 10, 2009
eBay members in the UK and US are reporting issues accessing the eBay site. It seems likely that these difficulties are related to an announcement made recently regarding “a problem with a major internet carrier”. Latest eBay information will… Read more
Free subtitles to run until Feb 09 on GTC listings
January 7, 2009
It’s not unheard of for eBay to make a mistake, but they’ve really gone to town on the subtitle promotion for which sellers who participated are benefiting. Having initially disallowed Good Til Canceled (GTC) items from the free Subtitle… Read more
Skype moves Australia to Europe
December 22, 2008
We all know where Australia is right? The Antipodes, that’s the other side of the world. Down under. You know, where the wallabys and kangaroos hang out with Matilda. Well not any more, Skype has moved it conveniently close to the UK, just South… Read more
Recent Forum Threads
- Deal of the Day
- PayPal eCheques - where does the money go?
- PPI and paypal transaction reviews
- Shared banned list
- Trackable Delivery to the USA??
- Selling items using the freight option
- Web address in feedback?
- Rugby shirt, anyone?
- 1st post - selling rules question..
- Where did the transaction take place?
From Twitter
- RT @ebayinkblog: The Garden is Growing http://bit.ly/aEvB6Y 14 hrs ago
- @cyberdees I'm just writing up that very story now :-D - fingers crossed for them. in reply to cyberdees 14 hrs ago
- RT @Tallboy6 the Senate confirmed Eileen Chamberlain Donahoe as the US Amb to the UN Human Rights Council < Grats Mrs D! 15 hrs ago
- #Whitman trouncing #Poizner in polls http://is.gd/aMts3 15 hrs ago
- @emmaljones LOL, yes, of course that's it :-D in reply to emmaljones 15 hrs ago
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