Featured

11/04/2013

We noted a few days ago that eBay had changed how buyers communicate with sellers and have been looking into the reasons behind this change and how it affects sellers. One of the problems sellers have told us is that My Messages are often handled through their third party software applications but resolution center cases [...]

10/04/2013

I’m trying to figure out how I can justify a mobile phone upgrade to the Samsung Galaxy S4 which has an expected launch date of the 26th April and I’m struggling, not because it doesn’t look to be a great phone, just because my current handset is so good. I already have the Samsung Galaxy [...]

9/04/2013

It’s not just in the UK that online retailers are facing increases in postal prices and format changes. It already happened in the US and now it’s the turn of Australians to face higher costs for mailing certain sizes and weights when shipping with AusPost. Carrier opportunity Many retailers in the UK have been poring [...]

8/04/2013

We’ve been hearing from a number of sellers who have seen a large uptick in the number of resolution cases opened against them. Previously it was normal for buyers with a transaction problem to email the seller through eBay My Messages, but a new contact flow appears to encourage buyers to go through the resolution [...]

5/04/2013

It’s time to dust off your boots and get your team shirts ready for the kick off in the 2nd Annual Ecommerce Football five aside football tournament. The 2013 Tamebay Ecommerce Cup – Managed by Genie and the Geek will be held at Wembley on Tuesday the 28th May. Teams are already booking their places [...]

5/04/2013

eBay UK will be holding a “Weekend Spectacular” flash sale next weekend on the 12th – 14th April, as people return to work, school and college after the Easter half term break. With hopefully some warmer weather on the way, it’s not a bad time to encourage buyers to log onto eBay. You may remember [...]

3/04/2013

As announced in the eBay UK Spring 2013 Seller Release the visual experience on eBay is changing and some of the changes are rolling live to site today. eBay are aiming to deliver a cleaner, more contemporary look and feel to provide a more intuitive and convenient way to browse and buy across all devices. [...]

3/04/2013

We’re getting deluged with emails asking what retailers should do about Royal Mail price and format changes which came into effect yesterday on the 2nd April 2013. Here are you main options: Royal Mail Account If you ship more than 1000 items per year check out Royal Mail account options. We covered Royal Mail account [...]

2/04/2013

With Royal Mail’s new pricing structure Richard at UK Postage has been quick to launch an updated Postage Calculator UK iPhone app. We’re already receiving emails at Tamebay Towers from eBay and Amazon users who have been to the Post Office today and discovered that pricing has changed with comments like “I am disgusted to [...]

30/03/2013

There’s a huge amount of press in this weekends papers regarding next week’s Selling on Amazon Referral Fee increases across Europe. Some of the headlines are: Daily Mail Anger as Amazon introduces punishing fee hikes for the third-party traders who generate millions for the online giant The Times Rivals poised to pounce after Amazon raises [...]