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Mark Lewis leaves eBay to be replaced by Clare Gilmartin

Mark Lewis is leaving eBay, having been with eBay since 2004 he was appointed eBay UK Managing Director in January 2008 when outgoing MD Doug McCallum became Senior Vice President, Europe. Speaking of his time at eBay Mark says he’s “immensely proud… Read more

How likely are you to be a Top Rated Seller in your category?

Across all categories on eBay 21.73% of listings are from Top Rated Sellers (TRS), but that’s not the whole story. The number of TRS listings varies enormously with categories such as Art (50.57%) at one end of the scale and Mobile and Home Phones… Read more

Why I’m quitting my eBay business

Within the next few weeks I’ll be shutting one of my eBay shops for good and withdrawing from the marketplace. It’s not because I haven’t made good profits, it’s because eBay has forced me out of the marketplace. As many of you know I’ve traded… Read more

Bye bye Personal Account Managers, Hello Top Customer care

PowerSellers are receiving emails this morning informing them that they’ve lost their Personal Account Manager who have been replaced with eBay’s new “Top Customer Care line”. To contact support in the future you’ll need to visit where you’ll be… Read more

eBay Search needs to get smarter

A few weeks back I was looking for the complete boxed set of all seven seasons of The West Wing on eBay. As you would, I searched for “West Wing DVDs complete” – and turned up hundreds. The problem was that rather than being what I wanted, they were… Read more

EU may allow manufacturers to insist on B&M

Amazon Europe VP Greg Greeley has spoken out against European Union proposals which could allow manufacturers to insist they’ll only supply retailers with a “bricks and mortar” physical outlet. The EU is consulting with member states on the proposed… Read more

eBay UK Seller Updates – February 2010

eBay will be making three major announcement this year and the first is out today. As expected there are changes to the PowerSeller program, lowering the minimum sales requirements. This will allow smaller businesses to qualify for Top Seller Status… Read more

eBay UK changing PowerSeller criteria

The eBay UK & Ireland PowerSeller portal has an announcement today that as of April, the criteria for UK PSs will change…. Read more

eBay.com 2010 Spring Seller Update

The news is out and we now know what the changes for eBay.com will be for the next few months. For those of us in the UK there’s not too many clues as to what will happen in the UK as it appears eBay.com are playing catch up with many of the changes… Read more

Just because they’re paranoid… : what I would do with eBay, part 2

I’m going to make this one brief, because I hold out a small hope that eBay might read it. It’s something that could be sorted almost immediately. It would cost nothing. And it would make the site a 100% more pleasant place to be. Ebay needs to… Read more

Outlets, outlawed : what I’d do with eBay, part 1

Oops, they’ve done it again. New eBay Outlet store La Redoute has managed to rack up a less-than-impressive 5 neutrals and 10 negative feedbacks in a month of trading: at time of writing, that puts them on 97.7% overall, or 5.4% non-positive… Read more

What happened to the post Xmas free listing day?

It’s the first year that I can ever recall eBay not having a free (or at least a cheap) listing day between Christmas and New Year. For every year for as long as I’ve been trading on eBay they’ve held a post Christmas promotion to encourage people… Read more

End all your good til cancelled listings

It’s almost the first Monday back at work and like many sellers I’ve been making some changes ready for the New Year. The lull between Christmas and New Year has been a great time for evaluating my business and getting organised for the future and… Read more

Above-Standard PSs launch 16th January

The last posting date has passed, and all good eBay sellers ought to be sitting down with a glass of sherry and a mince pie. But don’t relax too much – there’s an eBay fee change on the cards! Remember back in July when the Top-Rated Seller… Read more

Amazonification of product pages with value box

eBay announced in the Spring that they’d be testing and introducing an Amazon style buy box on eBay product pages and TameBay reader Jimbo has spotted them starting to appear on eBay UK. The “Great savings from eBay sellers” box sits at the top… Read more

If you’re not a TRS here’s how to qualify in a month

Many sellers are struggling to meet the Top Rated Seller (TRS) criteria due to low volume sales combined with DSRs received prior to the progammes announcement. After careful consideration and reviewing the 12 month rating period (Links to… Read more

eBay fined a further €1.7m by French in LVMH case

The French Commercial Courts have fined eBay €1.7 million Euros (about $2.55 million) for failing to comply with a 2008 injunction to block French eBay users from buying or selling LVMH Group perfumes and cosmetics on any eBay website. eBay say… Read more

More postal strikes threat to Christmas post

You thought it was all over? It isn’t any more. The head of the postal workers’ union has written to members saying that unless Royal Mail give in to more of his demands, the union “will have no alternative other than to return to strike action… Read more

eBay attract 180m new buyers in 6 new countries

It’s been four years since eBay opened up a new country site in Europe, but they’re just about to add six new territories aiming to specifically attract new buyers. Currently in Beta, eBay International Markets will fully launch on February 3rd… Read more

PowerSeller suspended for low DSR feedback attack

A Silver PowerSeller who purchased from their competitor in order to attack their feedback with low DSRs has had their account suspended by eBay. The PowerSeller traded in the Clothes, Shoes and Accessories category and their account has been… Read more

Online trade isn’t what’s killing the high street

eBay’s Autumn Online Business Index quashes the rumour that online sellers are single handedly responsible for decimating the high street. Almost half of online businesses also have a bricks and mortar presence and 4 out of 5 bricks and mortar firms… Read more

Dan Wilson: eBay is a Sphinx

After a long summer of revisions the latest revision of Dan Wilson’s book, Make Serious Money on eBay UK, 2010 Edition, is in the shops and available on Amazon. Dan, formerly Community Manager for eBay UK, has a wealth of knowledge and experience… Read more

Will you be going back to Royal Mail?

So Royal Mail and the CWU have managed to reach enough of an agreement to call off tomorrow’s postal strikes. There will be no more industrial action this side of Christmas, although the CWU have by all accounts – the real details of the agreement… Read more

PayPal X Dev Con spawns Facebook shopping mall

The PayPal X developers conference opened yesterday for developers where they unveiled their new API enabling developers for the first time not to just link to PayPal to handle payments, but to actually build new applications with PayPal embedded… Read more

“Beat the Strike” competition with myHermes

With the next postal strike looming on Friday this week and Monday of next, we’ve decided to run a “Beat the Strike” parcel race competition. The guys at myHermes are putting up 10 free deliveries for the first 10 sellers to post a comment below… Read more

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• Recent Comments

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  • Tim: northumbrian, apperantly you have a double standard here. You say, “what ever happened to the ethos of...
  • Steve Antony Williams: It is kind of disgusting in this case but: A) eBay could have accommodated this woman’s...
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  • JD: Surely the nuts and bolts of this stem from an endemic arrogance that epitomises eBay in a number of areas. In...
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Recent Forum Threads

• The New Feedback
• Feedback: How do you post a follow-up to a reply to feedback
• Mobile app for Ebay Daily Deals - (Developed for the iPhone)
• Deal of the Day
• PayPal eCheques - where does the money go?
• PPI and paypal transaction reviews
• Shared banned list
• Trackable Delivery to the USA??
• Selling items using the freight option
• Web address in feedback?

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